Acute problem problem with the hard drive.

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#1
Hi,


[LIST]
[*]KRITISK: 15 April 2019 11:04 - Device: /dev/da11 [SAT], 8 Currently unreadable (pending) sectors
[*]
KRITISK: 15 April 2019 11:07 - The volume Store2 state is DEGRADED: One or more devices could not be opened. Sufficient replicas exist for the pool to continue functioning in a degraded state.
[/LIST]


Freenas problem.PNG


What should I do? Have never had this problem before?
 
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#2
Has it lost its hard drive?

Freenas problem2.PNG


Code:
root@freenas:/mnt # smartctl -a /dev/da1
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Gold
Device Model:     WDC WD6002FRYZ-01WD5B0
Serial Number:    K1GTL2BD
LU WWN Device Id: 5 000cca 255cb2cc3
Firmware Version: 01.01M02
User Capacity:    6,001,175,126,016 bytes [6.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2, ATA8-ACS T13/1699-D revision 4
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Mon Apr 15 11:26:55 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (  113) seconds.
Offline data collection
capabilities:                    (0x5b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 819) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   135   135   054    Pre-fail  Offline      -       114
  3 Spin_Up_Time            0x0007   142   142   024    Pre-fail  Always       -       444 (Average 481)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       10
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   128   128   020    Pre-fail  Offline      -       18
  9 Power_On_Hours          0x0012   099   099   000    Old_age   Always       -       13120
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       10
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       607
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       607
194 Temperature_Celsius     0x0002   130   130   000    Old_age   Always       -       46 (Min/Max 25/54)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 

Chris Moore

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#3
Code:
SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]
You need to setup a periodic SMART test for the drives in your system. In over 13000 hours, this drive has never been tested the first time.
https://www.ixsystems.com/documentation/freenas/11.1/tasks.html#s-m-a-r-t-tests

After you have scheduled recurring tests, all drives can be tested at the same time as the test is internal to the individual drive. I would suggest daily short tests, and a weekly long test. Then you can proceed with troubleshooting this drive, but the first step is to run a long SMART test. That does a surface scan of the disk. Here is the guide:

Hard Drive Troubleshooting Guide (All Versions of FreeNAS)
https://forums.freenas.org/index.ph...bleshooting-guide-all-versions-of-freenas.17/

Other Useful Commands
https://forums.freenas.org/index.php?threads/useful-commands.30314/#post-195192

solnet-array-test (for drive / array speed) non destructive test
https://forums.freenas.org/index.php?resources/solnet-array-test.1/

Github repository for FreeNAS scripts, including disk burnin
https://forums.freenas.org/index.ph...for-freenas-scripts-including-disk-burnin.28/

Building, Burn-In, and Testing your FreeNAS system
https://forums.freenas.org/index.php?resources/building-burn-in-and-testing-your-freenas-system.38/

Also, if you have not already, you will want to setup SSH so you can connect to a terminal session on your FreeNAS instead of trying to use the one in the Web GUI.
 

Chris Moore

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#4
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#5
You need to setup a periodic SMART test for the drives in your system. In over 13000 hours, this drive has never been tested the first time.
https://www.ixsystems.com/documentation/freenas/11.1/tasks.html#s-m-a-r-t-tests

After you have scheduled recurring tests, all drives can be tested at the same time as the test is internal to the individual drive. I would suggest daily short tests, and a weekly long test. Then you can proceed with troubleshooting this drive, but the first step is to run a long SMART test. That does a surface scan of the disk. Here is the guide:

Hard Drive Troubleshooting Guide (All Versions of FreeNAS)
https://forums.freenas.org/index.ph...bleshooting-guide-all-versions-of-freenas.17/

Other Useful Commands
https://forums.freenas.org/index.php?threads/useful-commands.30314/#post-195192

solnet-array-test (for drive / array speed) non destructive test
https://forums.freenas.org/index.php?resources/solnet-array-test.1/

Github repository for FreeNAS scripts, including disk burnin
https://forums.freenas.org/index.ph...for-freenas-scripts-including-disk-burnin.28/

Building, Burn-In, and Testing your FreeNAS system
https://forums.freenas.org/index.php?resources/building-burn-in-and-testing-your-freenas-system.38/

Also, if you have not already, you will want to setup SSH so you can connect to a terminal session on your FreeNAS instead of trying to use the one in the Web GUI.
I lose no data if I run with long SMART test?

I laid back the same disk do not know if it was a good idea.

Should replace all disks against larger disks in one or two weeks.

The drive dropped out of the pool. Testing is needed to determine why.
It happened when I updated FreeNAS and after the restart.

Can one examine the hard drive without losing data?
 

Chris Moore

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#6
I lose no data if I run with long SMART test?
SMART test is only a scan to check for fitness. No data will be changed.
I laid back the same disk do not know if it was a good idea.
Testing may help determine the answer, but we don't know yet.
Should replace all disks against larger disks in one or two weeks.
If you need to or want to upgrade. I am not telling you that you must. The pool layout
indicates that you are using it for hosting virtualization or perhaps a database. Is it above 50% capacity?
Can one examine the hard drive without losing data?
There are many tests that can be done that do not damage your data. The "solnet-array-test" that I linked above does a test without damaging existing data.
 
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#7
SMART test is only a scan to check for fitness. No data will be changed.

Testing may help determine the answer, but we don't know yet.

If you need to or want to upgrade. I am not telling you that you must. The pool layout
indicates that you are using it for hosting virtualization or perhaps a database. Is it above 50% capacity?

There are many tests that can be done that do not damage your data. The "solnet-array-test" that I linked above does a test without damaging existing data.
I have planned to update for a long time when my hard disk space needs to run out.
Think I've used 70-80%.

I have 20 virtual machines on over two server computers over NFS.


Another issue, is it recommended to run system hard drives on SATA on motherboards or must it be HBA cards?

Edit: Unable to download "solnet-array-test".
 
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