Sorry, an error occurred!

t0ny · Jul 18, 2012

OK, I only just decided to try plugins since FreeNAS has entered Release Candidate which is normally quite stable in software terms.

I know I am going to struggle as I have no linux experience at all, but I tried to see what would happen as FreeNAS 8 has been so rock solid for me in the simple bits:

1. The plugin system seems to be installed and running.
2. I can ping FreeNAS from the Jail.
3. I have installed 3 plugins (miniDNLA, firefly and Transmission) which appear under plugins/management/

4. I can't click on the plugins from the tree I get 'Sorry, an error occurred'.
5. I can't start any plugin, it says 'Some error occurred' at the top of FreeNAS.

I've read for most of this evening in other forums that some people are having this issue, but I have not seen a solution anywhere.

Can anyone offer some tips or things to check to get this working?

William Grzybowski · Jul 18, 2012

What version are you running? X64? X86?

Can you paste:

# ifconfig -a
# netstat -rn
# jexec 1 ifconfig -a
# jexec 1 ps axuww

t0ny · Jul 18, 2012

Hi William, thank you for helping!!!

For the first one, some of it goes off the shell screen so I can't copy it?

ifconfig -a

Code:

 
        media: Ethernet autoselect (100baseTX <full-duplex>)                    
        status: active                                                          
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384               
        options=3<RXCSUM,TXCSUM>                                                
        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x2                              
        inet6 ::1 prefixlen 128                                                 
        inet 127.0.0.1 netmask 0xff000000                                       
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500   
        ether 12:b5:61:fb:61:d8                                                 
        id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15             
        maxage 20 holdcnt 6 proto rstp maxaddr 100 timeout 1200                 
        root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0                
        member: bge0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>              
                ifmaxaddr 0 port 1 priority 128 path cost 200000                
        member: epair0a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>           
                ifmaxaddr 0 port 4 priority 128 path cost 2000                  
epair0a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu
 1500                                                                           
        ether 02:bb:88:00:04:0a                                                 
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255               
        media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)                     
        status: active

netstat :

Code:

Routing tables                                                                  
                                                                                
Internet:                                                                       
Destination        Gateway            Flags    Refs      Use  Netif Expire      
0.0.0.0/8          link#4             U           0        0 epair0 =>          
default            192.168.0.1        UGS         0       96   bge0             
127.0.0.1          link#2             UH          0     5556    lo0             
192.168.0.0/24     link#1             U           0   419343   bge0             
192.168.0.11       link#1             UHS         0       76    lo0             
                                                                                
Internet6:                                                                      
Destination                       Gateway                       Flags      Netif
 Expire                                                                         
::1                               ::1                           UH          lo0 
fe80::%lo0/64                     link#2                        U           lo0 
fe80::1%lo0                       link#2                        UHS         lo0 
ff01:2::/32                       fe80::1%lo0                   U           lo0 
ff02::%lo0/32

jexec 1 ifconfig -a

Code:

 
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384               
        options=3<RXCSUM,TXCSUM>                                                
        inet 127.0.0.1 netmask 0xff000000                                       
        inet6 ::1 prefixlen 128                                                 
        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1                              
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
epair0b: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500   
        ether 02:bb:88:00:05:0b                                                 
        inet 192.168.0.69 netmask 0xffffff00 broadcast 192.168.0.255            
        inet6 fe80::bb:88ff:fe00:50b%epair0b prefixlen 64 scopeid 0x2           
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
        media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)                     
        status: active

jexec 1 ps axuww

Code:

 
USER   PID %CPU %MEM   VSZ   RSS  TT  STAT STARTED      TIME COMMAND            
root  2774  0.0  0.0  6924   960  ??  SsJ   9:30PM   0:00.01 /usr/sbin/syslogd -
ss                                                                              
root  2919  0.0  0.0  7980  1172  ??  SsJ   9:30PM   0:00.01 /usr/sbin/cron -s  
root  3072  0.0  0.3 76920 26284  ??  IsJ   9:30PM   0:00.87 /usr/pbi/firefly-am
d64/bin/python /usr/pbi/firefly-amd64/control.py start 192.168.0.69 12346       
root  3079  0.0  0.1 47400  6188  ??  SsJ   9:30PM   0:00.63 php-fpm: master pro
cess (/usr/pbi/minidlna-amd64/php-fpm.conf) (php-fpm)                           
www   3081  0.0  0.1 47400  6204  ??  IJ    9:30PM   0:00.00 php-fpm: pool www (
php-fpm)                                                                        
www   3082  0.0  0.1 49448 10492  ??  IJ    9:30PM   0:00.58 php-fpm: pool www (
php-fpm)                                                                        
root  3086  0.0  0.3 69076 21276  ??  IsJ   9:30PM   0:00.67 /usr/pbi/transmissi
on-amd64/bin/python /usr/pbi/transmission-amd64/control.py start 192.168.0.69 12
348                                                                             
root  4067  0.0  0.0  8048  1412   0  R+J  10:04PM   0:00.00 ps axuww

Thank you

t0ny · Jul 18, 2012

hi, don't think my previous reply went through?

# ifconfig -a

Code:

        media: Ethernet autoselect (100baseTX <full-duplex>)                    
        status: active                                                          
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384               
        options=3<RXCSUM,TXCSUM>                                                
        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x2                              
        inet6 ::1 prefixlen 128                                                 
        inet 127.0.0.1 netmask 0xff000000                                       
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500   
        ether 12:b5:61:fb:61:d8                                                 
        id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15             
        maxage 20 holdcnt 6 proto rstp maxaddr 100 timeout 1200                 
        root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0                
        member: bge0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>              
                ifmaxaddr 0 port 1 priority 128 path cost 200000                
        member: epair0a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>           
                ifmaxaddr 0 port 4 priority 128 path cost 2000                  
epair0a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu
 1500                                                                           
        ether 02:bb:88:00:04:0a                                                 
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255               
        media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)                     
        status: active

# netstat -rn

Code:

Routing tables                                                                  
                                                                                
Internet:                                                                       
Destination        Gateway            Flags    Refs      Use  Netif Expire      
0.0.0.0/8          link#4             U           0        0 epair0 =>          
default            192.168.0.1        UGS         0      128   bge0             
127.0.0.1          link#2             UH          0    12667    lo0             
192.168.0.0/24     link#1             U           0   422368   bge0             
192.168.0.11       link#1             UHS         0       76    lo0             
                                                                                
Internet6:                                                                      
Destination                       Gateway                       Flags      Netif
 Expire                                                                         
::1                               ::1                           UH          lo0 
fe80::%lo0/64                     link#2                        U           lo0 
fe80::1%lo0                       link#2                        UHS         lo0 
ff01:2::/32                       fe80::1%lo0                   U           lo0 
ff02::%lo0/32                     fe80::1%lo0                   U           lo0

# jexec 1 ifconfig -a

Code:

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384               
        options=3<RXCSUM,TXCSUM>                                                
        inet 127.0.0.1 netmask 0xff000000                                       
        inet6 ::1 prefixlen 128                                                 
        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1                              
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
epair0b: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500   
        ether 02:bb:88:00:05:0b                                                 
        inet 192.168.0.69 netmask 0xffffff00 broadcast 192.168.0.255            
        inet6 fe80::bb:88ff:fe00:50b%epair0b prefixlen 64 scopeid 0x2           
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
        media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)                     
        status: active

# jexec 1 ps axuww

Code:

USER   PID %CPU %MEM   VSZ   RSS  TT  STAT STARTED      TIME COMMAND            
root  2774  0.0  0.0  6924   960  ??  SsJ   9:30PM   0:00.01 /usr/sbin/syslogd -
ss                                                                              
root  2919  0.0  0.0  7980  1172  ??  IsJ   9:30PM   0:00.01 /usr/sbin/cron -s  
root  3072  0.0  0.3 76920 26284  ??  IsJ   9:30PM   0:00.93 /usr/pbi/firefly-am
d64/bin/python /usr/pbi/firefly-amd64/control.py start 192.168.0.69 12346       
root  3079  0.0  0.1 47400  6188  ??  SsJ   9:30PM   0:00.85 php-fpm: master pro
cess (/usr/pbi/minidlna-amd64/php-fpm.conf) (php-fpm)                           
www   3081  0.0  0.1 47400  6204  ??  IJ    9:30PM   0:00.00 php-fpm: pool www (
php-fpm)                                                                        
www   3082  0.0  0.1 49448 10492  ??  IJ    9:30PM   0:00.58 php-fpm: pool www (
php-fpm)                                                                        
root  3086  0.0  0.3 69076 21276  ??  IsJ   9:30PM   0:00.72 /usr/pbi/transmissi
on-amd64/bin/python /usr/pbi/transmission-amd64/control.py start 192.168.0.69 12
348                                                                             
root  4326  0.0  0.0  8048  1412   0  R+J  10:15PM   0:00.00 ps axuww

JJoker · Jul 18, 2012

Of course it can be a problem with the menu ( my menu was invisible and so i can not made the settings for the plugins and nothing can started ) please change your connect from HTTP to HTTPS or from HTTPS to HTTP. If you had the same problem as i then you can see the the settings for the plugins and you can set up your plugins. After this hopefully the plugins started. Sorry for my English i am native German speaker :)

t0ny · Jul 18, 2012

Thanks for the replies!

William, i posted my details but it is awaiting a moderator!

JJoker, I tried switching protocol but it made no difference :o(

JJoker · Jul 18, 2012

My first installations failed with the plugins while i used a storage with zfs format, after changing to ufs it works. It can be depend on my hardware ( Dell Latitude D620 ).
The good news is, after a lot of time, trys and errors all works fine and it is stable, the bad news I have no idea why it was so complicated and what are the reasons for this.

Kind regards Jürgen

ProtoSD · Jul 18, 2012

t0ny,

Sorry about your posts needing moderation, sometimes with new users it takes the spam filter time to learn.

Have you tried using a different browser, a lot of times this helps, then you can change back later.

t0ny · Jul 19, 2012

OK, I tried switching this to UFS. Still getting the same errors!

I'll try pasting results to network commands without using code tags!

t0ny · Jul 19, 2012

ifconfig -a

media: Ethernet autoselect (100baseTX <full-duplex>)
status: active
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
options=3<RXCSUM,TXCSUM>
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x2
inet6 ::1 prefixlen 128
inet 127.0.0.1 netmask 0xff000000
nd6 options=3<PERFORMNUD,ACCEPT_RTADV>
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
ether e6:af:b8:fe:63:da
id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15
maxage 20 holdcnt 6 proto rstp maxaddr 100 timeout 1200
root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0
member: bge0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
ifmaxaddr 0 port 1 priority 128 path cost 200000
member: epair0a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>
ifmaxaddr 0 port 4 priority 128 path cost 2000
epair0a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu
1500
ether 02:d7:bf:00:04:0a
inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255
media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)
status: active

t0ny · Jul 19, 2012

ifconfig -a

Code:

        media: Ethernet autoselect (100baseTX <full-duplex>)                    
        status: active                                                          
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384               
        options=3<RXCSUM,TXCSUM>                                                
        inet6 fe80::1%lo0 prefixlen 64 scopeid 0x2                              
        inet6 ::1 prefixlen 128                                                 
        inet 127.0.0.1 netmask 0xff000000                                       
        nd6 options=3<PERFORMNUD,ACCEPT_RTADV>                                  
bridge0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500   
        ether e6:af:b8:fe:63:da                                                 
        id 00:00:00:00:00:00 priority 32768 hellotime 2 fwddelay 15             
        maxage 20 holdcnt 6 proto rstp maxaddr 100 timeout 1200                 
        root id 00:00:00:00:00:00 priority 32768 ifcost 0 port 0                
        member: bge0 flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>              
                ifmaxaddr 0 port 1 priority 128 path cost 200000                
        member: epair0a flags=143<LEARNING,DISCOVER,AUTOEDGE,AUTOPTP>           
                ifmaxaddr 0 port 4 priority 128 path cost 2000                  
epair0a: flags=8943<UP,BROADCAST,RUNNING,PROMISC,SIMPLEX,MULTICAST> metric 0 mtu
 1500                                                                           
        ether 02:d7:bf:00:04:0a                                                 
        inet 0.0.0.0 netmask 0xff000000 broadcast 255.255.255.255               
        media: Ethernet 10Gbase-T (10Gbase-T <full-duplex>)                     
        status: active

t0ny · Jul 19, 2012

Ok, I can't post in IE or Chrome it complains about needing moderation.

t0ny · Jul 19, 2012

OK, can anyone see this?

https://docs.google.com/document/d/13R8PF_ov8J_SbSlELQlji1KpyIgxD7N7gZOgO8xo2aA/edit

Should be a pasting of the network information!

Thanks

William Grzybowski · Jul 19, 2012

Yes, but thats not the command I've asked...
ifconfig -a is incomplete.. (use SSH)

It is netstatn -rn, not netstat -m...

Also add #jexec 1 sockstat -4

PS: you can use pastebin.com

t0ny · Jul 19, 2012

Hi, https://docs.google.com/document/d/1...OgO8xo2aA/edit is updated with the correct netstat and sockstat.

I'm sorry for my ignorance, but I am not sure how to SSH in to get the full ifconfig grab - I shall have a google now.

Thanks again!

William Grzybowski · Jul 19, 2012

Have you tried other plugins? E.g. delete minidlna, and install transmission?

Can you run:

#telnet 192.168.0.69 12346

? Or does it time out...

t0ny · Jul 19, 2012

Ah..

Trying 192.168.0.69...
telnet: connect to address 192.168.0.69: Connection refused
telnet: Unable to connect to remote host

This is bad right?

William Grzybowski · Jul 19, 2012

Yes, are you sure you dont have that IP in use by some other host in the network?

t0ny · Jul 19, 2012

oops, missed the 123456, but I get this:

[root@freenas ~]# telnet 192.168.0.69 123456
192.168.0.69: servname not supported for ai_socktype

And yep I tried firefly and transmission and neither will start

William Grzybowski · Jul 19, 2012

It is 12346, not 123456...

Do you know IRC? Can you jump in in irc.freenode.net #freenas?

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