No internet connection

[Paul9647]

I have been using freenas for 6 months with no problems. I shut it down while I moved, now I am at my new place and now it turns on and everything seems ok. I can access it from my network but I cant download any shows or access it over the internet. the only thing that changed was my internet service provider. Any suggestions as to what I need to do? Thank you.

 

[pirateghost]

Fix the network settings in FreeNAS. You need a proper gateway and DNS

 

[Paul9647]

Thank you. I don't see anything under network setting to change those settings. What would I change them too?

 

[Mlovelace]

Thank you. I don't see anything under network setting to change those settings. What would I change them too?

The IP address of your router

 

[Paul9647]

Thank you I will see if I can get it to work.

 

[Paul9647]

I did "ipconfig" but i dont

 

[Paul9647]

I'm still not getting it to work. I put the router address in the IPv4 gateway and still nothing.

 

[pirateghost]

You also need proper DNS resolution.

What do you have for name server?

 

[Paul9647]

the network settings, global configuration page, everything is blank except, host name (freenas) and domain name (local)

 

[pirateghost]

the network settings, global configuration page, everything is blank except, host name (freenas) and domain name (local)

Then how do you expect to resolve hostnames if you have no name server configured?

 

[Paul9647]

When I set this up at my last place it just pretty muched worked minus a few small things. I thought it would work again here. I dont really know what is suppose to go in all those boxes. I dont want to really reinstal every thing since ill lose all the stuff i downloaded. If you can point me in the right direction to the information on here I need to look up to fix it I'd appreciate it.

 

[Mlovelace]

When I set this up at my last place it just pretty muched worked minus a few small things. I thought it would work again here. I dont really know what is suppose to go in all those boxes. I dont want to really reinstal every thing since ill lose all the stuff i downloaded. If you can point me in the right direction to the information on here I need to look up to fix it I'd appreciate it.

http://doc.freenas.org

 

[Paul9647]

Thank you

 

[Jailer]

Might not hurt to check with you internet provider and see if you're stuck behind their NAT.

I had to pay for a public static IP to access my computer from outside my network.

 

[Paul9647]

thank you, i was thinking something like that might be the problem but yet i still cant get it to download anything

 

[Jailer]

Well if you can't get it to download then you definitely have bigger problems to sort out than NAT.

 

[pirateghost]

Yeah, this doesn't sound like a NAT issue at all. Or a router issue. It is a configuration issue. If you have a static IP set on your FreeNAS box, YOU NEED TO CONFIGURE GATEWAY AND NAMESERVER. This is fundamental network basics. Without a name server to resolve DNS queries, it doesnt know what pornhub.com should translate to. Without a gateway address, it has no route to the internet at all.

This is covered in the documentation.

Furthermore, you need to verify your jail configurations too. You need to make sure you are within the same subnet as your other computers.

 

[Paul9647]

Thank you I will try and get it all sorted out.

 

[Rilo Ravestein]

YOU NEED TO CONFIGURE GATEWAY AND NAMESERVER. This is fundamental network basics. Without a name server to resolve DNS queries, it doesnt know what pornhub.com should translate to. Without a gateway address, it has no route to the internet at all.

Nor ENTIRELY true. The gateway can act as a DNS service, in which case you only have to give the IP of the gateway. My FreeNAS box is set up that way.

 

[jgreco]

Nor ENTIRELY true. The gateway can act as a DNS service, in which case you only have to give the IP of the gateway. My FreeNAS box is set up that way.

So you think you don't need to set up DNS as long as you've given it the address of your gateway?

That's a fail.

DNS needs to be set up as well. These are individual subsystems you are configuring on the FreeNAS system. It doesn't matter if your gateway NAT device is all-singing/all-dancing and provides DNS services (which it very well might). You need to provide your FreeNAS box with information about what you want it to use for DNS. Putting your NAT device's local IP address in for the gateway address doesn't do that. Putting your NAT device's local IP address in as the DNS server does.

You need to configure the default route. This should be your NAT device's local IP address.

You need to configure a nameserver. If your NAT device can fulfill that functionality, then this can be your NAT device's local IP address too. Otherwise you need to use your ISP's recurser addresses, or 8.8.8.8, or set up a local recurser on another host on your local network.