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No File Access after Upgrade 9.3 to 11.3

Chris Black

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Joined
Dec 28, 2013
Messages
43
Not sure if this is the right place.
How do I access my files from FreeNas 9.3 to 11.3?

Long Story short setup Freenas 9.3 back in 2015. Did so to set up Plex Server. Have over 3TB of data saved.

Plex server stopped workout due to being out of date.

Made fresh install of 11.3

Now I can't access my files. Should I reinstall 9.3.
I kept a config save from 9.3
 

Samuel Tai

Never underestimate your own stupidity
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Apr 24, 2020
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11.2 switched jail providers from warden to iocage. Your old Plex plugin in /mnt/<your pool here>/jails won't work; you'll need to install the new iocage plugin via the GUI. You may also have to delete the old Plex plugin by destroying the old jails dataset and any children underneath.
 

Chris Black

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Joined
Dec 28, 2013
Messages
43
the old plex at this point and time is deleted. I know have 2 WD Red drives with 3TB of data and no way to access them. On a mirror raid.
 

Samuel Tai

Never underestimate your own stupidity
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You'll have to go back to 9.3. See this warning about 11.3 encrypted pools. In short, if your system dataset is on an encrypted pool, you MUST remove any passphrase and download a good recovery key BEFORE upgrading to 11.3.
 

Chris Black

Member
Joined
Dec 28, 2013
Messages
43
You'll have to go back to 9.3. See this warning about 11.3 encrypted pools. In short, if your system dataset is on an encrypted pool, you MUST remove any passphrase and download a good recovery key BEFORE upgrading to 11.3.
Thanks, Wish I had read that before. WOuld you be able to direct on how to remove passphrase and download recovery key?

Thanks for your help
 

Samuel Tai

Never underestimate your own stupidity
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Joined
Apr 24, 2020
Messages
1,307
This is all described in the 9.3 Guide, Section 8.1.8.1:
1591368865571.png

In order from left to right, these additional encryption buttons are used to:

Create/Change Passphrase: click this button to set and confirm the passphrase associated with the GELI encryption key. You will be prompted to input and repeat the desired passphrase and a red warning reminds you to “Remember to add a new recovery key as this action invalidates the previous recovery key”. Unlike a password, a passphrase can contain spaces and is typically a series of words. A good passphrase is easy to remember (like the line to a song or piece of literature) but hard to guess (people who know you should not be able to guess the passphrase). Remember this passphrase as you can not re-import an encrypted volume without it. In other words, if you forget the passphrase, the data on the volume can become inaccessible if you need to re-import the pool. Protect this passphrase as anyone who knows it could re-import your encrypted volume, thwarting the reason for encrypting the disks in the first place.

Once the passphrase is set, the name of this button will change to “Change Passphrase”. After setting or changing the passphrase, it is important to immediately create a new recovery key by clicking the “Add recovery key” button. This way, if the passphrase is forgotten, the associated recovery key can be used instead.

Download Key: click this icon to download a backup copy of the GELI encryption key. The encryption key is saved to the client system, not on the FreeNAS® system. You will be prompted to input the password used to access the FreeNAS® administrative GUI before the selecting the directory in which to store the key. Since the GELI encryption key is separate from the FreeNAS® configuration database, it is highly recommended to make a backup of the key. If the key is every lost or destroyed and there is no backup key, the data on the disks is inaccessible.

Encryption Re-key:
generates a new GELI encryption key. Typically this is only performed when the administrator suspects that the current key may be compromised. This action also removes the current passphrase.

Add recovery key: generates a new recovery key. This screen will prompt you to input the password used to access the FreeNAS® administrative GUI and then to select the directory in which to save the key. Note that the recovery key is saved to the client system, not on the FreeNAS® system. This recovery key can be used if the passphrase is forgotten. Always immediately add a recovery key whenever the passphrase is changed.

Remove recover key: Typically this is only performed when the administrator suspects that the current recovery key may be compromised. Immediately create a new passphrase and recovery key.

Note

the passphrase, recovery key, and encryption key need to be protected. Do not reveal the passphrase to others. On the system containing the downloaded keys, take care that that system and its backups are protected. Anyone who has the keys has the ability to re-import the disks should they be discarded or stolen.
 
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