SMART completed: read failure

[bravo444]

Hi,

I've gotten smart error on my FreeNAS GUI and the message says like "Device: /dev/ada1, new Self-Test Log error at hour timestamp 30426". Now, I tried to check with smartctl -a /dev/ada1 and the result was as below.

Code:

SMART Self-test log structure revision number 1
Num  Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline	Completed: read failure	   10%	 30641		 725477048
# 2  Extended offline	Completed: read failure	   10%	 30631		 723833392
# 3  Extended offline	Completed: read failure	   10%	 30624		 725440032
# 4  Extended offline	Completed: read failure	   10%	 30615		 722229056
# 5  Extended offline	Completed: read failure	   10%	 30608		 725440032
# 6  Extended offline	Completed: read failure	   10%	 30600		 728743176
# 7  Extended offline	Completed: read failure	   10%	 30593		 728604616
# 8  Extended offline	Completed: read failure	   10%	 30586		 728604616
# 9  Extended offline	Completed: read failure	   10%	 30579		 728604616
#10  Extended offline	Completed: read failure	   10%	 30572		 749791144
#11  Extended offline	Completed: read failure	   10%	 30565		 749787000
#12  Extended offline	Completed: read failure	   10%	 30558		 730245920
#13  Extended offline	Completed: read failure	   10%	 30551		 751350896
#14  Extended offline	Completed: read failure	   10%	 30544		 728604616
#15  Extended offline	Completed: read failure	   10%	 30537		 728604616
#16  Extended offline	Completed: read failure	   10%	 30530		 749787000
#17  Extended offline	Completed: read failure	   10%	 30523		 749791144
#18  Extended offline	Completed: read failure	   10%	 30517		 749585408
#19  Extended offline	Completed: read failure	   10%	 30509		 730335544
#20  Extended offline	Completed: read failure	   10%	 30502		 730404768
#21  Extended offline	Completed: read failure	   10%	 30495		 728723248

Also, I did with smartctl -A /dev/ada1 and the output was as follows.

Code:

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   1474
  3 Spin_Up_Time			0x0027   180   175   021	Pre-fail  Always	   -	   5975
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   87
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   059   059   000	Old_age   Always	   -	   30651
 10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
 11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
 12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   86
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   46
193 Load_Cycle_Count		0x0032   200   200   000	Old_age   Always	   -	   263
194 Temperature_Celsius	 0x0022   110   104   000	Old_age   Always	   -	   40
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   197   190   000	Old_age   Offline	  -	   1350
---------------------------------------------------------------------------------------------------------------------------------------

However, I don't see any errors on zpool volumes as below.

Code:

root@jptyonas01:~ # zpool status
  pool: Data
 state: ONLINE
status: Some supported features are not enabled on the pool. The pool can
		still be used, but some features are unavailable.
action: Enable all features using 'zpool upgrade'. Once this is done,
		the pool may no longer be accessible by software that does not support
		the features. See zpool-features(7) for details.
  scan: scrub repaired 0 in 0 days 04:49:34 with 0 errors on Sun Aug 12 04:49:35 2018
config:

		NAME											STATE	 READ WRITE CKSUM
		Data											ONLINE	   0	 0	 0
		  raidz2-0									  ONLINE	   0	 0	 0
			gptid/3962f51c-57bf-11e5-8a07-bc5ff408d6e2  ONLINE	   0	 0	 0
			gptid/39d0a820-57bf-11e5-8a07-bc5ff408d6e2  ONLINE	   0	 0	 0
			gptid/3a420526-57bf-11e5-8a07-bc5ff408d6e2  ONLINE	   0	 0	 0
			gptid/3ab037bb-57bf-11e5-8a07-bc5ff408d6e2  ONLINE	   0	 0	 0
			gptid/3b2154e2-57bf-11e5-8a07-bc5ff408d6e2  ONLINE	   0	 0	 0

errors: No known data errors

------------------------------------------------------------------------------------------------------------------------------------
It would be time to replace the disk? Or It would be better to check with some commands?

Regards,

 

[Jailer]

It would be time to replace the disk?

Yes.

 

[bravo444]

Yes.

Thanks, Jailer.

I need to get more "thoughts" from somebody also...

Regards,

 

[Elliot Dierksen]

I second Jailer's motion to replace the offending disk.

 

[Jailer]

Thanks, Jailer.

I need to get more "thoughts" from somebody also...

Regards,

You're disk is failing smart long tests. Not much more to discuss.

 

[danb35]

Concur, though your SMART test schedule looks very odd. But next time you post SMART output, please use code tags.

 

[IceBoosteR]

Thanks, Jailer.

I need to get more "thoughts" from somebody also...

Regards,

Replace that drive as fast as possible. It's dead.

 

[RickH]

However, I don't see any errors on zpool volumes as below.

This is the whole point of SMART Tests - to warn you that a drive is going out before any actual data loss is incurred. That drive is shot and if you want much longer you're going to start seeing some issues on your pool (I would suspect that performance is already impacted)

Listen to everyone here - replace that drive ASAP!

 

[joeschmuck]

The ID200 Multizone value being anything other than zero coupled with the extended test failures is a clear indication that the hard drive is failing. You also failed to provide data such as what make/model the hard drive is and the version of freenas you are running, heck you didn't provide any system information. Also ID1 looks to be a valid count so you have read errors within the drive, knowing the drive make/model could validate this as some drives have meaningless data in thie field. Please follow the forum rules, do not try to limit the data you provide unless you feel the data is sensitive. It's just more difficult to povide a fast accurate answer when we are lacking data. With all of that said, everyone here nailed it, the drive is an obvious failure.

 

[danb35]

do not try to limit the data you provide unless you feel the data is sensitive

...and if you do feel the data is sensitive, you're probably wrong. Why do people redact serial numbers, anyway? Granted, we don't generally need them to help troubleshoot, but I'm having trouble understanding why anyone cares if I see them.

 

[Redcoat]

Why do people redact serial numbers, anyway? Granted, we don't generally need them to help troubleshoot, but I'm having trouble understanding why anyone cares if I see them.

Well, I don't know either. But I redacted some yesterday in a View Discs screenshot that I knew would be public - because I have seen it done so many times here that I had concluded that it must be "well established" that HDD serial numbers were capable of use with negative outcome. Without giving it much thought I believe I assumed that it was likely something to do with fraudulent warranty returns or the like. Foolish?

 

[joeschmuck]

...and if you do feel the data is sensitive, you're probably wrong. Why do people redact serial numbers, anyway? Granted, we don't generally need them to help troubleshoot, but I'm having trouble understanding why anyone cares if I see them.

In this case they think someone can use it to trade in a hard drive under warranty. If the drive manufacturers were that stupid then they wouldn't be able to operate a company. I like seeing the serial number because sometimes I will check to see if the drive is under warranty for the user and tell them to ship it.

In other cases you may have an email address or password embeded in say a script so I kind of was thinking that when I posted my comment above. If I see a posting with sensitive info like that, I will go edit the post to have it removed just to ensure nothing bad happens. I'm pretty sensitive to identity theft, been there and done that, never want to do it again. When I was in the Navy we actually printed our SSNs on our paper checks. PII was not very well promoted nor enforced. Sorry, got off topic just a touch.