Possible failing drive?

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krazydave

Cadet
Joined
Nov 19, 2016
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Received a critical alert today that one of my drives ATA Error Count has increased from 0 to 1.
Ran a smartctl -1 /dev/ada1 on the drive in question and the output is below.
What exactly does this mean?

Code:
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.1-STABLE amd64] (local build)															
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org														
																																  
=== START OF INFORMATION SECTION ===																							  
Model Family:	 Seagate NAS HDD																								  
Device Model:	 ST3000VN000-1HJ166																							  
Serial Number:	W6A1DL2X																										
LU WWN Device Id: 5 000c50 09b3f94c6																							  
Firmware Version: SC60																											
User Capacity:	3,000,592,982,016 bytes [3.00 TB]																				
Sector Sizes:	 512 bytes logical, 4096 bytes physical																		  
Rotation Rate:	5900 rpm																										
Form Factor:	  3.5 inches																									  
Device is:		In smartctl database [for details use: -P show]																  
ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b																			  
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)																		  
Local Time is:	Tue Jan 23 09:25:27 2018 PST																					
SMART support is: Available - device has SMART capability.																		
SMART support is: Enabled																										  
																																  
=== START OF READ SMART DATA SECTION ===																						  
SMART overall-health self-assessment test result: PASSED																		  
																																  
General SMART Values:																											  
Offline data collection status:  (0x82) Offline data collection activity														  
									   was completed without error.															  
									   Auto Offline Data Collection: Enabled.													
Self-test execution status:	  (   0) The previous self-test routine completed												  
									   without error or no self-test has ever													
									   been run.																				  
Total time to complete Offline																									
data collection:				(   97) seconds.																				  
Offline data collection																											
capabilities:					(0x7b) SMART execute Offline immediate.														  
									   Auto Offline data collection on/off support.											  
									   Suspend Offline collection upon new														
									   command.																				  
									   Offline surface scan supported.															
									   Self-test supported.																	  
									   Conveyance Self-test supported.															
									   Selective Self-test supported.															
SMART capabilities:			(0x0003) Saves SMART data before entering														  
									   power-saving mode.																		
									   Supports SMART auto save timer.															
Error logging capability:		(0x01) Error logging supported.																  
									   General Purpose Logging supported.														
Short self-test routine																											
recommended polling time:		(   1) minutes.																				  
Extended self-test routine  
recommended polling time:		( 375) minutes.																				  
Conveyance self-test routine																									  
recommended polling time:		(   2) minutes.																				  
SCT capabilities:			  (0x10bd) SCT Status supported.																	  
									   SCT Error Recovery Control supported.													  
									   SCT Feature Control supported.															
									   SCT Data Table supported.																  
																																  
SMART Attributes Data Structure revision number: 10																				
Vendor Specific SMART Attributes with Thresholds:																				  
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE								  
  1 Raw_Read_Error_Rate	 0x000f   116   099   006	Pre-fail  Always	   -	   228271281								  
  3 Spin_Up_Time			0x0003   093   093   000	Pre-fail  Always	   -	   0										  
  4 Start_Stop_Count		0x0032   100   100   020	Old_age   Always	   -	   46										  
  5 Reallocated_Sector_Ct   0x0033   100   100   010	Pre-fail  Always	   -	   0										  
  7 Seek_Error_Rate		 0x000f   076   060   030	Pre-fail  Always	   -	   13035725039								
  9 Power_On_Hours		  0x0032   085   085   000	Old_age   Always	   -	   13531									  
 10 Spin_Retry_Count		0x0013   100   100   097	Pre-fail  Always	   -	   0										  
 12 Power_Cycle_Count	   0x0032   100   100   020	Old_age   Always	   -	   47										  
184 End-to-End_Error		0x0032   100   100   099	Old_age   Always	   -	   0										  
187 Reported_Uncorrect	  0x0032   099   099   000	Old_age   Always	   -	   1										  
188 Command_Timeout		 0x0032   100   100   000	Old_age   Always	   -	   0										  
189 High_Fly_Writes		 0x003a   001   001   000	Old_age   Always	   -	   133										
190 Airflow_Temperature_Cel 0x0022   076   053   045	Old_age   Always	   -	   24 (Min/Max 19/32)						  
191 G-Sense_Error_Rate	  0x0032   100   100   000	Old_age   Always	   -	   0										  
192 Power-Off_Retract_Count 0x0032   100   100   000	Old_age   Always	   -	   31										  
193 Load_Cycle_Count		0x0032   100   100   000	Old_age   Always	   -	   80										  
194 Temperature_Celsius	 0x0022   024   047   000	Old_age   Always	   -	   24 (0 17 0 0 0)							
197 Current_Pending_Sector  0x0012   100   100   000	Old_age   Always	   -	   0										  
198 Offline_Uncorrectable   0x0010   100   100   000	Old_age   Offline	  -	   0										  
199 UDMA_CRC_Error_Count	0x003e   200   200   000	Old_age   Always	   -	   0										  
																																  
SMART Error Log Version: 1																										
ATA Error Count: 1																												
	   CR = Command Register [HEX]																								
	   FR = Features Register [HEX]																							  
	   SC = Sector Count Register [HEX]																						  
	   SN = Sector Number Register [HEX]																						  
	   CL = Cylinder Low Register [HEX]																						  
	   CH = Cylinder High Register [HEX]																						  
	   DH = Device/Head Register [HEX]																							
	   DC = Device Command Register [HEX]																						
	   ER = Error register [HEX]																								  
	   ST = Status register [HEX]																								
Powered_Up_Time is measured from power on, and printed as																		  
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,																			  
SS=sec, and sss=millisec. It "wraps" after 49.710 days.																			
																																  
Error 1 occurred at disk power-on lifetime: 13531 hours (563 days + 19 hours)  
  When the command that caused the error occurred, the device was active or idle.												  
																																  
  After command completion occurred, registers were:																			  
  ER ST SC SN CL CH DH																											
  -- -- -- -- -- -- --																											
  40 51 00 ff ff ff 0f  Error: WP at LBA = 0x0fffffff = 268435455																  
																																  
  Commands leading to the command that caused the error were:																	  
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name																  
  -- -- -- -- -- -- -- --  ----------------  --------------------																  
  61 00 08 ff ff ff 4f 00  46d+16:44:22.039  WRITE FPDMA QUEUED																	
  60 00 20 ff ff ff 4f 00  46d+16:44:21.581  READ FPDMA QUEUED																	
  ea 00 00 00 00 00 40 00  46d+16:44:21.322  FLUSH CACHE EXT																	  
  61 00 08 ff ff ff 4f 00  46d+16:44:21.321  WRITE FPDMA QUEUED																	
  61 00 08 ff ff ff 4f 00  46d+16:44:21.321  WRITE FPDMA QUEUED																	
																																  
SMART Self-test log structure revision number 1																					
No self-tests have been logged.  [To run self-tests, use: smartctl -t]															
																																  
SMART Selective self-test log data structure revision number 1																	
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS																					  
   1		0		0  Not_testing																							  
   2		0		0  Not_testing																							  
   3		0		0  Not_testing																							  
   4		0		0  Not_testing																							  
   5		0		0  Not_testing																							  
Selective self-test flags (0x0):																								  
  After scanning selected spans, do NOT read-scan remainder of disk.															  
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
Joined
May 10, 2017
Messages
838
There's one uncorrectable error without a valid sector, so probably not a bad sector, still never a good sign, you should run an extended SMART test since you don't have them regularly scheduled, if it passes, and expect it will, keep monitoring and if you keep getting more reported uncorrected best to replace, though sometimes you get a couple of these and the drive then goes on for years without more issues.
 

krazydave

Cadet
Joined
Nov 19, 2016
Messages
3
Thanks!
I just scheduled monthly long SMART checks and started a manual one.

Do you think monthly checks is enough? Or should the frequency be increased?
 
Joined
May 10, 2017
Messages
838
Do you think monthly checks is enough? Or should the frequency be increased?

I have a short test scheduled every week and a long one once a month, I find those a good balance but others might have different opinions.

Also keep an eye on this attribute:

189 High_Fly_Writes 0x003a 001 001 000 Old_age Always - 133

By itself it doens't mean a drive is failing but it's also not a good sign if it keeps increasing.
 

nojohnny101

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Dec 3, 2015
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RegularJoe

Patron
Joined
Aug 19, 2013
Messages
330
pop the drive out and use a windows machine to run seagate seatools on it and do the smart tests if it says the drive needs replacing I would replace it. You still have warranty on the drive, make seagate replace it
 
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