J
jkh
Guest
Hi folks,
Most of you already know Dru Lavigne, she's been answering questions here for years, writes the FreeNAS documentation, and occasionally steps in to remove spam or otherwise make sure the Forums are at least reasonably healthy. That said, it's still never been precisely clear just who at iXsystems people should talk to when there's a dispute between members of the forums, or even a dispute between members of the forums and the moderators (Quis custodiet ipsos custodes?)
To that end, in addition to appointing Dru to the role of Chief Mediator, we have also created a forum-abuse@freenas.org mailing alias which can be used to report any and all such problems going forward.
We have also had a ticketing system for reporting problems with the forum itself in place for a number of months now, but there's just not much point in having tickets against a project (specifically, this forum) without someone specifically designated as the "owner" of that project who's responsibility it is to beg, wheedle, cajole, nag or threaten other folks into doing whatever work is necessary to improve it. As I like to say, when everyone owns something then nobody owns it, and the Forum has been sort of a "shared responsibility" since its inception, which is just another way of saying nobody had to feel any particular or specific responsible for it. That changes today. Today, this becomes Dru's baby and she is fully in charge!
Unlike most of us (including myself), I think you will also find Dru to be very calm, level-headed and reasonable, even when everyone around her seems to be in some emotional crisis state, and that's exactly what this forum needs. The lunatics are no longer running this asylum! :)
Please join me in welcoming Dru in her new role as Queen of the Forum! Long may she reign!
Most of you already know Dru Lavigne, she's been answering questions here for years, writes the FreeNAS documentation, and occasionally steps in to remove spam or otherwise make sure the Forums are at least reasonably healthy. That said, it's still never been precisely clear just who at iXsystems people should talk to when there's a dispute between members of the forums, or even a dispute between members of the forums and the moderators (Quis custodiet ipsos custodes?)
To that end, in addition to appointing Dru to the role of Chief Mediator, we have also created a forum-abuse@freenas.org mailing alias which can be used to report any and all such problems going forward.
We have also had a ticketing system for reporting problems with the forum itself in place for a number of months now, but there's just not much point in having tickets against a project (specifically, this forum) without someone specifically designated as the "owner" of that project who's responsibility it is to beg, wheedle, cajole, nag or threaten other folks into doing whatever work is necessary to improve it. As I like to say, when everyone owns something then nobody owns it, and the Forum has been sort of a "shared responsibility" since its inception, which is just another way of saying nobody had to feel any particular or specific responsible for it. That changes today. Today, this becomes Dru's baby and she is fully in charge!
Unlike most of us (including myself), I think you will also find Dru to be very calm, level-headed and reasonable, even when everyone around her seems to be in some emotional crisis state, and that's exactly what this forum needs. The lunatics are no longer running this asylum! :)
Please join me in welcoming Dru in her new role as Queen of the Forum! Long may she reign!
