mountroot issues

[felipe3471]

Hello, I had an issue yesterday with version 9.10., I was migrating some virtual machines to FreeNAS storage and all of a sudden it became unresponsive and restarted itself.
After it restarted, it now hangs on mountroot. It fails to load even other snapshots.
I attached a screenshot of the error at the top of the shot.
Any assistance would be fantastic as I have customer servers on that NAS.
Thanks!

 

[Sakuru]

My guess is that your boot drive failed. Do you have a config backup?

 

[felipe3471]

boot device is raid1, do you think both disks went bad?
i do NOT have a config backup. possible to extract from bad disk? if it lets me.
worst case, if i do a fresh install on a usb stick, would i be able to import the existing volumes that are there?
thanks for the reply

 

[Sakuru]

Please post your hardware details. https://forums.freenas.org/index.php?threads/updated-forum-rules-8-3-16.45124/

When you say your boot device is RAID1, do you mean you have 2 disks in your freenas-boot pool, or are you using hardware RAID?

 

[felipe3471]

hardward RAID, which was basically done from dell perc controller. would that make a difference?

 

[nojohnny101]

What do you have for your boot disks? USB drives or SSD?

Config backup is one of the foundational things to safeguarding your system from failures. If you reinstall then your data will be safe but all of your settings regarding users, shares, network settings, etc. will be reset.

 

[felipe3471]

SSD drives.
i wouldnt mind configuring the network settings, etc but will i be able to load the volume drives with the virtual machines on it?
would i be able to extract the config db from the old drives if i create a new bootable?

 

[felipe3471]

now it seems to be going through a difference sequence "port 1 power on or off failed, USB_ERR_TIMEOUT"

 

[wblock]

What do you have plugged into the USB ports? An external hard drive, maybe?

 

[felipe3471]

i had an external cd rom. i unplugged and back at the mountroot> screen
what do you recommend next steps are?

 

[felipe3471]

I have Dell R730rx with 24 drives and 64gb of memeory

 

[felipe3471]

System specs:

DELL POWEREDGE R730xd
Processor Intel(R) Xeon(R) CPU
Memory 65GB
6 x 200gb SSD
6 x 1.2 TB 10k SAS
11 x 600gb 15k SAS

 

[Sakuru]

would i be able to extract the config db from the old drives if i create a new bootable?

Maybe. I was unable to help that person, but maybe your config backups actually exist.

 

[felipe3471]

i was able to boot with live cd and go to shell.
i able to navigate to data folder and i see the freenas-v1.db
what is the command to export the db to another flash drive ? or how would i extract it?
thanks, i feel like ive made some progress here.

 

[Sakuru]

Just copy that file to your other flash drive.

 

[felipe3471]

yes, thats what ive been trying to do but need help with mounting the USB and the command to copy the file over.

 

[Sakuru]

i was able to boot with live cd and go to shell.

Live CD of what? Linux?

 

[felipe3471]

i booted with Freenas iso. then chose 2.shell option to get to command line

 

[Sakuru]

Plug in your flashdrive and find its drive letter with camcontrol devlist. Create a folder and try to mount your flashdrive.

Code:

mkdir /mnt/flashdrive
mount /dev/da1 /mnt/flashdrive

If that works you can copy your database with the cp command.

Code:

cp /where/you/found/it/freenas-v1.db /mnt/flashdrive/

 

[felipe3471]

im getting READ-ONLY file system error when i try to create the directory