SOLVED FreeNAS storage issue (using supported hardware in supported config)

[High Voltage]

okay, so I found out I had two raid cards (using them in non raid configuration of course) and I tried to set the raid card up in JBOD mode, but freenas did not want to see any of the drives, so I ported the jbod disks in the raid card to simple volumes per each disk, EUREKA, it saw the drives, and I followed through by setting them up in freenas a a z1 zfs pool, raid card is an Adaptec RAID 51645 IF I remember the exact model correctly, and its playing nice-ish, but I have a pool of 7 3tb seagate drives, and every time I try and push my data back onto the freenas server, I keep getting errors (for a storage pool of OVER 16TiB of space) that I do not have enough disk space to put all of my files back onto the storage server, when I'm using waaaaay less than a single drive's capacity, so its not like (as far as I can tell) I dont have a pool setup as an actual pool, and freenas states that I'm using way less than even a single terabyte of data space as of yet, but its throwing so many errors and complaints and I want to rip my hair out and cry right now...

 

[BigDave]

Open and log in to SSH (Secure Shell) and post the results of...
zpool status Storage

 

[High Voltage]

Open and log in to SSH (Secure Shell) and post the results of...
zpool status Storage

I just shut down my backup server from the fact I expected that a reply here would take at least an hour, 0.0 holy crap man, thank you for the speedy reply holy fudge, lemme boot it back up and then I'll reply again with the output of that result, however, would logging in via the freenas 11 built in terminal over the web based gui do the same, or do I need to set up ssh to the freenas system itself because as of yet I have not done that....either way, I'll post my results what ever the case.

 

[BigDave]

This will help to understand the use of HBA/RAID cards.

Confused about that LSI card? Join the crowd...

would logging in via the freenas 11 built in terminal over the web based gui do the same, or do I need to set up ssh to the freenas system itself

Don't use the built in terminal, set up the SSH service, you will need to do this to properly
administer FreeNAS so you may as well do it now. I personally use PuTTY, but there are other shell programs...

 

[High Voltage]

finally got a chance to get to this, got interrupted by life, anywho...heres the output....and I see nothing here that would tell ME at least whats up.

 

[High Voltage]

This will help to understand the use of HBA/RAID cards.

Confused about that LSI card? Join the crowd...


Don't use the built in terminal, set up the SSH service, you will need to do this to properly
administer FreeNAS so you may as well do it now. I personally use PuTTY, but there are other shell programs...

JUST saw your reply on the ssh, and yes, I already have putty installed to both my main daily use pcs, so I'll setup ssh now, but that is what I got from the built in terminal at least via the web gui, I'll do the same command after setting up ssh via use of putty and see if there is any difference in the output.

 

[High Voltage]

same results more or less via ssh using putty, took a second screenshot just in case though.

 

[BigDave]

Your issues are the result of FreeNAS not having direct access to the disks in the pool
because you are using hardware RAID devices. These cards have built in cache which
cannot be turned off and thus interfere with this access. If you need proof, try a
SMART command from SSH.
smartctl -a /dev/aacd1
If there is no smart output (similar to example below) then the RAID cards are the proof!

Code:

root@freenas:~ # smartctl -a /dev/da1
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.0-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:	 Western Digital Red
Device Model:	 WDC WD40EFRX-68WT0N0
Serial Number:	WD-XXXXXXXXXXXX
LU WWN Device Id: 5 0014ee 2b8728ef7
Firmware Version: 82.00A82
User Capacity:	4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:	 512 bytes logical, 4096 bytes physical
Rotation Rate:	5400 rpm
Device is:		In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:	Sat Jul 29 14:38:52 2017 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
										was never started.
										Auto Offline Data Collection: Disabled.
Self-test execution status:	  (   0) The previous self-test routine completed
										without error or no self-test has ever
										been run.
Total time to complete Offline
data collection:				(52680) seconds.
Offline data collection
capabilities:					(0x7b) SMART execute Offline immediate.
										Auto Offline data collection on/off support.
										Suspend Offline collection upon new
										command.
										Offline surface scan supported.
										Self-test supported.
										Conveyance Self-test supported.
										Selective Self-test supported.
SMART capabilities:			(0x0003) Saves SMART data before entering
										power-saving mode.
										Supports SMART auto save timer.
Error logging capability:		(0x01) Error logging supported.
										General Purpose Logging supported.
Short self-test routine
recommended polling time:		(   2) minutes.
Extended self-test routine
recommended polling time:		( 527) minutes.
Conveyance self-test routine
recommended polling time:		(   5) minutes.
SCT capabilities:			  (0x703d) SCT Status supported.
										SCT Error Recovery Control supported.
										SCT Feature Control supported.
										SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME		  FLAG	 VALUE WORST THRESH TYPE	  UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate	 0x002f   200   200   051	Pre-fail  Always	   -	   0
  3 Spin_Up_Time			0x0027   185   178   021	Pre-fail  Always	   -	   7741
  4 Start_Stop_Count		0x0032   100   100   000	Old_age   Always	   -	   23
  5 Reallocated_Sector_Ct   0x0033   200   200   140	Pre-fail  Always	   -	   0
  7 Seek_Error_Rate		 0x002e   200   200   000	Old_age   Always	   -	   0
  9 Power_On_Hours		  0x0032   095   095   000	Old_age   Always	   -	   4014
 10 Spin_Retry_Count		0x0032   100   253   000	Old_age   Always	   -	   0
 11 Calibration_Retry_Count 0x0032   100   253   000	Old_age   Always	   -	   0
 12 Power_Cycle_Count	   0x0032   100   100   000	Old_age   Always	   -	   23
192 Power-Off_Retract_Count 0x0032   200   200   000	Old_age   Always	   -	   18
193 Load_Cycle_Count		0x0032   199   199   000	Old_age   Always	   -	   4098
194 Temperature_Celsius	 0x0022   119   113   000	Old_age   Always	   -	   33
196 Reallocated_Event_Count 0x0032   200   200   000	Old_age   Always	   -	   0
197 Current_Pending_Sector  0x0032   200   200   000	Old_age   Always	   -	   0
198 Offline_Uncorrectable   0x0030   100   253   000	Old_age   Offline	  -	   0
199 UDMA_CRC_Error_Count	0x0032   200   200   000	Old_age   Always	   -	   0
200 Multi_Zone_Error_Rate   0x0008   200   200   000	Old_age   Offline	  -	   0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline	   Completed without error	   00%	  3978		 -
# 2  Extended offline	Completed without error	   00%	  3891		 -
# 3  Short offline	   Completed without error	   00%	  3762		 -
# 4  Short offline	   Completed without error	   00%	  3570		 -
# 5  Extended offline	Completed without error	   00%	  3437		 -
# 6  Short offline	   Completed without error	   00%	  3333		 -
# 7  Short offline	   Completed without error	   00%	  3261		 -
# 8  Short offline	   Completed without error	   00%	  3235		 -
# 9  Short offline	   Completed without error	   00%	  3211		 -
#10  Short offline	   Completed without error	   00%	  3187		 -
#11  Short offline	   Completed without error	   00%	  3052		 -
#12  Short offline	   Completed without error	   00%	  2861		 -
#13  Extended offline	Completed without error	   00%	  2725		 -
#14  Short offline	   Completed without error	   00%	  2621		 -
#15  Short offline	   Completed without error	   00%	  2525		 -
#16  Short offline	   Completed without error	   00%	  1400		 -
#17  Extended offline	Completed without error	   00%	  1263		 -
#18  Short offline	   Completed without error	   00%	  1160		 -
#19  Short offline	   Completed without error	   00%	  1064		 -
#20  Extended offline	Interrupted (host reset)	  10%	   975		 -
#21  Short offline	   Completed without error	   00%	   849		 -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
	1		0		0  Not_testing
	2		0		0  Not_testing
	3		0		0  Not_testing
	4		0		0  Not_testing
	5		0		0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

root@freenas:~ #

 

[High Voltage]

phoey...I was afraid of that v.v seems I will have to get an hba card after all then, well, this is unfortunate because I do not have any spare cash right now and wont for a while >.< thanks.

 

[High Voltage]

yep, seems thats the issue here, it said it was unable to detect the drive type, which to me after reading your last reply, does indeed mean its what the issue is, correct?? I mean, I have one other possibility I can test, but I highly doubt it will change anything, but its worth a shot in my eyes, and that is to remove the bbu cache card addon card and see if that helps, I mean, it cant hurt to try in my eyes if its not working right right now anyways.

 

[BigDave]

yep, seems thats the issue here, it said it was unable to detect the drive type, which to me after reading your last reply, does indeed mean its what the issue is, correct??

Yes that's correct.

I mean, I have one other possibility I can test, but I highly doubt it will change anything, but its worth a shot in my eyes, and that is to remove the bbu cache card addon card and see if that helps, I mean, it cant hurt to try in my eyes if its not working right right now anyways.

It will be a complete waste of time to even try IMHO.
Time better spent reading the link I provided in post #4 and educating yourself...

 

[High Voltage]

I already did and am comparing prices on hba cards, I have found two that are possibly affordable to me, but I need to know, seeing as you know more about hba cards than I do, and seeing as my post on the reddit hardwareswap page will be useless to me (they do not seem to like me there as a new user and I'm too tired to figure out how to get my post accepted) so I'm just going to have my local tech shop buy me one of these two hba cards IF you can tell me these ARE what they should be vs what my tired mind is thinking they are (and possibly are not).

but would either of these two cards ACTUALLY BE the working m1015 card that that thread states basically is the go to hba for freenas support? if so I'll send an email to my local tech shop to buy it for me and I'll return some stuff I bought to pay for it.

http://www.ebay.com/itm/Dell-PERC-H...329021?hash=item1ebf2bab3d:g:lgMAAOSwImRYb6bV
or
http://www.ebay.com/itm/Fujitsu-D26...111415?hash=item1c76235577:g:5NEAAOSwux5YN873
or
http://www.ebay.com/itm/Dell-PowerEdge-PERC-H310-Adapter-8-Port-6Gb-s-SAS-RAID-Controller-HV52W-/391850636908?hash=item5b3c1e366c:g:eCkAAOSwjyxZcUYh

are either of those, ACTUALLY INDEED the working m1015?? I do not want to have to get a card and then figure out how to flash it to working capabilities, so if those ARE indeed working, but I DO have to flash them after the fact, I'd need a guide on how to do that please, thank you again for all the help. you all here have been super helpful. Thank you all for that.

 

[Redcoat]

Go here for the cross-flashing guide and more info. It should also answer your question on the card(s) to which you linked. @BigDave's set you on the right road.

 

[High Voltage]

Go here for the cross-flashing guide and more info. It should also answer your question on the card(s) to which you linked. @BigDave's set you on the right road.

thank you both @BigDave and @Redcoat thank you both so very much!

 

[BigDave]

I'm just going to have my local tech shop buy me one of these two hba cards IF you can tell me these ARE what they should be vs what my tired mind is thinking they are (and possibly are not).

I would not buy either of those two cards for various reasons... The first being
price! Benjamin Franklin said, "The bitterness of poor quality remains long after the sweetness of low price is forgotten."

I'm reading between the lines here and may be off base when I say this, but why not search for a card that is ready
to use without updating/flashing etc. eBAY has these ready to use cards listed from time to time.

If your local tech shop people are worth their salt, tell them what you need based on the recommendations found
in the post you read. Let them procure the card for you, flash the card for you and give you a warranty.
Yes I know you will pay a premium for the service, but otherwise you will need to invest the time to learn
this yourself and that too, is worth much.

 

[High Voltage]

I would not buy either of those two cards for various reasons... The first being
price! Benjamin Franklin said, "The bitterness of poor quality remains long after the sweetness of low price is forgotten."

I'm reading between the lines here and may be off base when I say this, but why not search for a card that is ready
to use without updating/flashing etc. eBAY has these ready to use cards listed from time to time.

If your local tech shop people are worth their salt, tell them what you need based on the recommendations found
in the post you read. Let them procure the card for you, flash the card for you and give you a warranty.
Yes I know you will pay a premium for the service, but otherwise you will need to invest the time to learn
this yourself and that too, is worth much.

THAT is a glorious idea, thank you for that idea ^^

 

[Redcoat]

I would not buy either of those two cards for various reasons... The first being
price! Benjamin Franklin said, "The bitterness of poor quality remains long after the sweetness of low price is forgotten."

I'm reading between the lines here and may be off base when I say this, but why not search for a card that is ready
to use without updating/flashing etc. eBAY has these ready to use cards listed from time to time.

If your local tech shop people are worth their salt, tell them what you need based on the recommendations found
in the post you read. Let them procure the card for you, flash the card for you and give you a warranty.
Yes I know you will pay a premium for the service, but otherwise you will need to invest the time to learn
this yourself and that too, is worth much.

That's darned good advice, especially in the case that a card might be a fake - such has been reported here in the case of eBay sellers from Asia.

 

[BigDave]

That's darned good advice, especially in the case that a card might be a fake - such has been reported here in the case of eBay sellers from Asia.

I avoid buying from overseas for this reason, also because of the long wait for shipping/return processes
if the product turns out to be ;) less than expected...