jetsurgeon
Cadet
- Joined
- Apr 16, 2020
- Messages
- 3
Hello,
I’m a relatively new FreeNAS user, I have about 2 months experience with FreeNAS under my belt, learning every day from this wonderful knowledge base here on the forum / community, you guys are the best.
In my email today I received 2 error emails from my FreeNAS box about one of my Hitachi / HGST Ultrastar 7K4000 drives. I’ll paste the two email errors below, and the hardware /software specs, along with the output of the “smartctl –a” output for the drive in question, in my case “/dev/da1”.
I don’t want to assume but I believe the drive is failing. I should probably swap it out with a replacement drive, then resilver, but before I do anything I’m looking for some guidance from you more experienced users. Hoping you guys can provide some guidance, I’m new to this stuff……..
Here we go……
Thanks!
Jeff
HARDWARE / SOFTWARE
MB: SUPERMICRO X8SIL-F
CPU: XEON x3470 @ 2.93 GHz
RAM: 32GB ECC (4 X 8Gb ECC 1333 MHz)
SATA Card: LSI SAS 9210-8i in IT Mode
Boot Drive: 128Gb SSD
NAS DRIVES: 8 X 4 TB Hitachi/HGST Ultrastar 7K4000
ZFS: RAID-Z2
FREENAS: 11.3 - U3
Plex: Installed in a Jail
I’m a relatively new FreeNAS user, I have about 2 months experience with FreeNAS under my belt, learning every day from this wonderful knowledge base here on the forum / community, you guys are the best.
In my email today I received 2 error emails from my FreeNAS box about one of my Hitachi / HGST Ultrastar 7K4000 drives. I’ll paste the two email errors below, and the hardware /software specs, along with the output of the “smartctl –a” output for the drive in question, in my case “/dev/da1”.
I don’t want to assume but I believe the drive is failing. I should probably swap it out with a replacement drive, then resilver, but before I do anything I’m looking for some guidance from you more experienced users. Hoping you guys can provide some guidance, I’m new to this stuff……..
Here we go……
Thanks!
Jeff
HARDWARE / SOFTWARE
MB: SUPERMICRO X8SIL-F
CPU: XEON x3470 @ 2.93 GHz
RAM: 32GB ECC (4 X 8Gb ECC 1333 MHz)
SATA Card: LSI SAS 9210-8i in IT Mode
Boot Drive: 128Gb SSD
NAS DRIVES: 8 X 4 TB Hitachi/HGST Ultrastar 7K4000
ZFS: RAID-Z2
FREENAS: 11.3 - U3
Plex: Installed in a Jail
Code:
EMAIL ERROR 1 FreeNAS @ freenas.local New alerts: * Device: /dev/da1 [SAT], 8 Currently unreadable (pending) sectors. Current alerts: * Device: /dev/da1 [SAT], 8 Currently unreadable (pending) sectors.
Code:
EMAIL ERROR 2 FreeNAS @ freenas.local New alerts: * Device: /dev/da1 [SAT], Self-Test Log error count increased from 0 to 1. Current alerts: * Device: /dev/da1 [SAT], 8 Currently unreadable (pending) sectors. * Device: /dev/da1 [SAT], Self-Test Log error count increased from 0 to 1.
Code:
XXX@freenas[~]# smartctl -a /dev/da1 smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.3-RELEASE-p9 amd64] (local build) Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Hitachi/HGST Ultrastar 7K4000 Device Model: Hitachi HUS724040ALE641 Serial Number: PAJ3TPYS LU WWN Device Id: 5 000cca 22bdde8df Firmware Version: MJAOA5F0 User Capacity: 4,000,787,030,016 bytes [4.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Tue Jun 23 03:55:20 2020 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x85) Offline data collection activity was aborted by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 24) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 1) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 086 086 016 Pre-fail Always - 119 2 Throughput_Performance 0x0005 136 136 054 Pre-fail Offline - 80 3 Spin_Up_Time 0x0007 117 117 024 Pre-fail Always - 657 (Average 667) 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 15 5 Reallocated_Sector_Ct 0x0033 072 072 005 Pre-fail Always - 678 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 119 119 020 Pre-fail Offline - 35 9 Power_On_Hours 0x0012 100 100 000 Old_age Always - 1351 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 15 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 55 193 Load_Cycle_Count 0x0012 100 100 000 Old_age Always - 55 194 Temperature_Celsius 0x0002 130 130 000 Old_age Always - 46 (Min/Max 24/55) 196 Reallocated_Event_Count 0x0032 072 072 000 Old_age Always - 681 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 8 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 ATA Error Count: 1 CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 1 occurred at disk power-on lifetime: 987 hours (41 days + 3 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 78 98 7f c7 01 Error: UNC at LBA = 0x01c77f98 = 29851544 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 e8 70 10 87 c7 40 00 2d+21:04:06.397 READ FPDMA QUEUED 60 00 68 10 86 c7 40 00 2d+21:04:06.397 READ FPDMA QUEUED 60 00 38 10 85 c7 40 00 2d+21:04:06.397 READ FPDMA QUEUED 60 00 30 10 84 c7 40 00 2d+21:04:06.397 READ FPDMA QUEUED 60 00 28 10 83 c7 40 00 2d+21:04:06.397 READ FPDMA QUEUED SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 1351 - # 2 Extended offline Completed: read failure 90% 1345 33801016 # 3 Short offline Completed without error 00% 1273 - # 4 Short offline Completed without error 00% 1104 - # 5 Short offline Completed without error 00% 1090 - # 6 Short offline Completed without error 00% 1090 - # 7 Short offline Completed without error 00% 1080 - # 8 Short offline Completed without error 00% 1063 - # 9 Short offline Completed without error 00% 1056 - #10 Short offline Completed without error 00% 1039 - #11 Short offline Completed without error 00% 1039 - #12 Short offline Completed without error 00% 1032 - #13 Short offline Completed without error 00% 1008 - #14 Short offline Completed without error 00% 984 - #15 Short offline Completed without error 00% 960 - #16 Short offline Completed without error 00% 936 - #17 Short offline Completed without error 00% 912 - #18 Short offline Completed without error 00% 888 - #19 Short offline Completed without error 00% 864 - #20 Short offline Completed without error 00% 840 - #21 Short offline Completed without error 00% 816 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. XXX@freenas[~]#