Continued Hard Drive Clicking Issue

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Makaveli6103

Makaveli6103

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Joined
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Messages
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A few weeks ago I started to hear clicking from one of hard drives. I previously posted the issue on here to figure out which drive it is but I cannot figure out which one is bad. I currently have a 4 2TB RAID-Z1 setup. I bought a new 2TB hard drive to swap out. I used a stethoscope to figure out which hard drive was clicking because I was not getting any errors in the freenas GUI. I thought I figured out which hard drive was bad but when swapping it out the clicking continued. Therefore I proceeded to swap out the other drives and resilver the system. But after swapping out all of the drives the same clicking is still going on. Is there something else that can cause the clicking from a good drive? I cannot figure this out.
 
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cyberjock

Inactive Account
Joined
Mar 25, 2012
Messages
19,526
You should have continued your old thread as the issue was unresolved. In any case, you never posted the SMART data...
 
Makaveli6103

Makaveli6103

Contributor
Joined
Mar 18, 2012
Messages
104
cyberjock said:
You should have continued your old thread as the issue was unresolved. In any case, you never posted the SMART data...
Click to expand...

I am running the SMART test right now. But when I view the results how are you able to select all of the text in the GUI shell? I am not able to scroll.
 
Makaveli6103

Makaveli6103

Contributor
Joined
Mar 18, 2012
Messages
104
Here is the results from the first drive

Code:
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(19800) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 330) minutes.
SCT capabilities: 	       (0x003f)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail  Always       -       5
  2 Throughput_Performance  0x0026   055   055   000    Old_age   Always       -       18266
  3 Spin_Up_Time            0x0023   068   065   025    Pre-fail  Always       -       9957
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       853
  5 Reallocated_Sector_Ct   0x0033   252   252   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   252   252   051    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0024   252   252   015    Old_age   Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       10598
 10 Spin_Retry_Count        0x0032   252   252   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   252   252   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       139
181 Program_Fail_Cnt_Total  0x0022   100   100   000    Old_age   Always       -       2069
191 G-Sense_Error_Rate      0x0022   100   100   000    Old_age   Always       -       50
192 Power-Off_Retract_Count 0x0022   252   252   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0002   064   060   000    Old_age   Always       -       29 (Min/Max 16/40)
195 Hardware_ECC_Recovered  0x003a   100   100   000    Old_age   Always       -       0
196 Reallocated_Event_Count 0x0032   252   252   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   252   252   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   252   252   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0036   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x002a   100   100   000    Old_age   Always       -       8
223 Load_Retry_Count        0x0032   252   252   000    Old_age   Always       -       0
225 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       4247

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     10598         -
# 2  Short offline       Completed without error       00%     10592         -
# 3  Short offline       Completed without error       00%     10591         -
# 4  Short offline       Completed without error       00%     10590         -
# 5  Short offline       Completed without error       00%     10589         -
# 6  Short offline       Completed without error       00%     10589         -
# 7  Short offline       Completed without error       00%     10588         -
# 8  Short offline       Completed without error       00%     10587         -
# 9  Short offline       Completed without error       00%     10586         -
#10  Short offline       Completed without error       00%     10585         -
#11  Short offline       Completed without error       00%     10584         -
#12  Short offline       Completed without error       00%     10583         -
#13  Short offline       Completed without error       00%     10583         -
#14  Short offline       Completed without error       00%     10581         -
#15  Short offline       Completed without error       00%     10580         -
#16  Short offline       Completed without error       00%     10579         -
#17  Short offline       Completed without error       00%     10576         -
#18  Short offline       Completed without error       00%     10575         -
#19  Short offline       Completed without error       00%     10574         -
#20  Short offline       Completed without error       00%     10573         -
#21  Short offline       Completed without error       00%     10573         -

Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed [00% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
C

cyberjock

Inactive Account
Joined
Mar 25, 2012
Messages
19,526
WOW. Really? You do Short offline tests every hour?! No wonder you have clicking. Get rid of those useless short tests.
 
Makaveli6103

Makaveli6103

Contributor
Joined
Mar 18, 2012
Messages
104
Here are the other two drives

Code:
 ==> WARNING: Using smartmontools or hdparm with this
drive may result in data loss due to a firmware bug.
****** THIS DRIVE MAY OR MAY NOT BE AFFECTED! ******
Buggy and fixed firmware report same version number!
See the following web pages for details:
http://knowledge.seagate.com/articles/en_US/FAQ/223571en
http://sourceforge.net/apps/trac/smartmontools/wiki/SamsungF4EGBadBlocks

SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(19980) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 333) minutes.
SCT capabilities: 	       (0x003f)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0026   055   055   000    Old_age   Always       -       18204
  3 Spin_Up_Time            0x0023   068   066   025    Pre-fail  Always       -       9827
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1015
  5 Reallocated_Sector_Ct   0x0033   252   252   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   252   252   051    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0024   252   252   015    Old_age   Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       12657
 10 Spin_Retry_Count        0x0032   252   252   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   252   252   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       179
181 Program_Fail_Cnt_Total  0x0022   100   100   000    Old_age   Always       -       119384
191 G-Sense_Error_Rate      0x0022   100   100   000    Old_age   Always       -       123
192 Power-Off_Retract_Count 0x0022   252   252   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0002   064   061   000    Old_age   Always       -       26 (Min/Max 15/39)
195 Hardware_ECC_Recovered  0x003a   100   100   000    Old_age   Always       -       0
196 Reallocated_Event_Count 0x0032   252   252   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   252   252   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   252   252   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0036   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x002a   100   100   000    Old_age   Always       -       1
223 Load_Retry_Count        0x0032   252   252   000    Old_age   Always       -       0
225 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       8674

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     12647         -
# 2  Short offline       Completed without error       00%     12641         -
# 3  Short offline       Completed without error       00%     12640         -
# 4  Short offline       Completed without error       00%     12639         -
# 5  Short offline       Completed without error       00%     12638         -
# 6  Short offline       Completed without error       00%     12637         -
# 7  Short offline       Completed without error       00%     12636         -
# 8  Short offline       Completed without error       00%     12635         -
# 9  Short offline       Completed without error       00%     12634         -
#10  Short offline       Completed without error       00%     12633         -
#11  Short offline       Completed without error       00%     12632         -
#12  Short offline       Completed without error       00%     12632         -
#13  Short offline       Completed without error       00%     12631         -
#14  Short offline       Completed without error       00%     12630         -
#15  Short offline       Completed without error       00%     12629         -
#16  Short offline       Completed without error       00%     12628         -
#17  Short offline       Completed without error       00%     12627         -
#18  Short offline       Completed without error       00%     12626         -
#19  Short offline       Completed without error       00%     12625         -
#20  Short offline       Completed without error       00%     12623         -
#21  Short offline       Completed without error       00%     12622         -

Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed [00% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


Code:
==> WARNING: Using smartmontools or hdparm with this
drive may result in data loss due to a firmware bug.
****** THIS DRIVE MAY OR MAY NOT BE AFFECTED! ******
Buggy and fixed firmware report same version number!
See the following web pages for details:
http://knowledge.seagate.com/articles/en_US/FAQ/223571en
http://sourceforge.net/apps/trac/smartmontools/wiki/SamsungF4EGBadBlocks

SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(20400) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 340) minutes.
SCT capabilities: 	       (0x003f)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   051    Pre-fail  Always       -       49
  2 Throughput_Performance  0x0026   054   054   000    Old_age   Always       -       19190
  3 Spin_Up_Time            0x0023   068   067   025    Pre-fail  Always       -       9870
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       895
  5 Reallocated_Sector_Ct   0x0033   252   252   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   252   252   051    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0024   252   252   015    Old_age   Offline      -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       10665
 10 Spin_Retry_Count        0x0032   252   252   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   252   252   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       141
181 Program_Fail_Cnt_Total  0x0022   100   100   000    Old_age   Always       -       2069
191 G-Sense_Error_Rate      0x0022   100   100   000    Old_age   Always       -       528
192 Power-Off_Retract_Count 0x0022   252   252   000    Old_age   Always       -       0
194 Temperature_Celsius     0x0002   064   061   000    Old_age   Always       -       26 (Min/Max 14/39)
195 Hardware_ECC_Recovered  0x003a   100   100   000    Old_age   Always       -       0
196 Reallocated_Event_Count 0x0032   252   252   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   252   252   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   252   252   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0036   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x002a   100   100   000    Old_age   Always       -       19
223 Load_Retry_Count        0x0032   252   252   000    Old_age   Always       -       0
225 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       9392

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     10656         -
# 2  Short offline       Completed without error       00%     10557         -
# 3  Short offline       Completed without error       00%     10556         -
# 4  Short offline       Completed without error       00%     10555         -
# 5  Short offline       Completed without error       00%     10554         -
# 6  Short offline       Completed without error       00%     10553         -
# 7  Short offline       Completed without error       00%     10552         -
# 8  Short offline       Completed without error       00%     10551         -
# 9  Short offline       Completed without error       00%     10550         -
#10  Short offline       Completed without error       00%     10549         -
#11  Short offline       Completed without error       00%     10548         -
#12  Short offline       Completed without error       00%     10546         -
#13  Short offline       Completed without error       00%     10544         -
#14  Short offline       Completed without error       00%     10543         -
#15  Short offline       Completed without error       00%     10542         -
#16  Short offline       Completed without error       00%     10541         -
#17  Short offline       Completed without error       00%     10540         -
#18  Short offline       Completed without error       00%     10539         -
#19  Short offline       Completed without error       00%     10538         -
#20  Short offline       Completed without error       00%     10537         -
#21  Short offline       Completed without error       00%     10536         -

Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Completed [00% left] (0-65535)
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
C

cyberjock

Inactive Account
Joined
Mar 25, 2012
Messages
19,526
Both of those drives have a multi_zone_error_rate that is non-zero. Both of those drives are probably having problems.
 
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