Can't Log into FreeNAS server after update

[FreeNAS4Ever]

Hello,

I made two changes to my FreeNAS 11 server this morning and now I am receiving an error ("Please enter the correct Username and password") when I try to log into the server using my root account. My username and password are entered automatically from my password management software, so I am confident they were entered correctly. I have tried different browsers and computers to access the server, but still can't log in.

The first change I attempted was to set up the outgoing email server using google smtp. After entering in the google mail server credentials, I received an alert telling me to set up an email for the root account, so I updated the root account information used my personal email account for this. I then tried to send a test email, but the test email failed, so I removed the outgoing mail server information, figuring I would return to troubleshoot this another time.

I then went to the System Update screen and found that their were software updates recommended. After I ran the updates, I tried to log back into the server (after it rebooted), where I found the log in problem. I noticed that my url is now being redirected to https (as in https://my.ip.address.numbers/account/login), but before the upgrade, I accessed the server using http. I also checked my modem and router and the IP address has not changed. The main use for this server is as a Plex Media Server, and this is working after the upgrade.

Any ideas on how to resolve this issue will be appreciated. I can provide server specs, if needed.

 

[kdragon75]

You can reset the root password from the physical console (ip-kvm works too)
http://doc.freenas.org/11/quick.html#booting (option 7)

 

[danb35]

I suspect that in the course of adding the email address to the root user's account, either you inadvertently changed its password, or you changed what your password manager thought the password was. In either case, as @kdragon75 says, you can reset it from the console menu.