Can't install plugins or ping form shell

Skot Warr · Sep 28, 2013

Hi,

I recently upgraded to form 8.3.2 to 9.1.1. I was really looking forward to getting the Plex media sever plugin working, but have run in to several problems.

When I was running 8.3.0 to 8.3.2 I never installed Jails or any plugins. After I upgraded to 9.1.1 I wanted to install the Plex media server. I went to Jails -> Configuration and filled out the fields with my setup info. Then went to View Jails -> Add Jails and added a "Standard" jail. Then I went to plugins, but no plugins are displayed in the list. In the Configuration the URL is set to "http://www.appcafe.org/freenas/json".

And then went to "View Jails" -> "Add Jails" but get the error message:

Code:

cp: /mnt/Media/jails/.warden-files-cache/packages/9.1-RELEASE/amd64/pkg.txz: No such file or directory cp: /mnt/Media/jails/.warden-files-cache/packages/9.1-RELEASE/amd64/repo.txz: No such file or directory ERROR: Failed boot-strapping PKGNG, most likely cause is internet connection failure. ERROR: Failed extracting ZFS template environment cannot open 'Media/jails/.warden-template-9.1-RELEASE-amd64-pluginjail': dataset does not exist ERROR: Failed to create ZFS base dataset ERROR: Failed create default template

In the log, this is what is get:

Code:

Sep 28 00:02:42 freenas manage.py: [common.pipesubr:57] Popen()ing: /usr/local/bin/warden list  -v
Sep 28 00:03:08 freenas last message repeated 2 times
Sep 28 00:03:43 freenas manage.py: [common.pipesubr:57] Popen()ing: /usr/local/bin/warden list  -v
Sep 28 00:03:44 freenas manage.py: [common.pipesubr:57] Popen()ing: /usr/local/bin/warden create  Plugins --ipv4 10.0.1.154/21 --vanilla --pluginjail --syslog --logfile /mnt/Media/jails/warden.log
Sep 28 00:03:47 freenas warden: Fetching jail environment. This may take a while...
Sep 28 00:03:47 freenas warden: get_freebsd_file amd64/9.1-RELEASE/base.txz /mnt/Media/jails/.download/base.txz
Sep 28 00:03:47 freenas warden: ===== 1% =====
Sep 28 00:03:47 freenas warden: get_freebsd_file amd64/9.1-RELEASE/doc.txz /mnt/Media/jails/.download/doc.txz
Sep 28 00:03:47 freenas warden: ===== 3% =====
Sep 28 00:03:47 freenas warden: get_freebsd_file amd64/9.1-RELEASE/games.txz /mnt/Media/jails/.download/games.txz
Sep 28 00:03:47 freenas warden: ===== 4% =====
Sep 28 00:03:47 freenas warden: get_freebsd_file amd64/9.1-RELEASE/lib32.txz /mnt/Media/jails/.download/lib32.txz
Sep 28 00:03:47 freenas warden: ===== 6% =====
Sep 28 00:03:47 freenas warden: Creating ZFS /mnt/Media/jails/.warden-template-9.1-RELEASE-amd64-pluginjail dataset...
Sep 28 00:03:47 freenas warden: zfs create -o mountpoint=/Media/jails/.warden-template-9.1-RELEASE-amd64-pluginjail -p Media/jails/.warden-template-9.1-RELEASE-amd64-pluginjail
Sep 28 00:03:55 freenas warden: bootstrap_pkgng /mnt/Media/jails/.warden-template-9.1-RELEASE-amd64-pluginjail pluginjail
Sep 28 00:03:55 freenas warden: Boot-strapping pkgng
Sep 28 00:04:30 freenas warden: ERROR: Failed boot-strapping PKGNG, most likely cause is internet connection failure.
Sep 28 00:04:32 freenas warden: ERROR: Failed extracting ZFS template environment
Sep 28 00:04:32 freenas warden: ERROR: Failed to create ZFS base dataset
Sep 28 00:04:32 freenas warden: ERROR: Failed create default template
Sep 28 00:04:32 freenas manage.py: [py.warnings:316] /usr/local/www/freenasUI/../freenasUI/jails/forms.py:316: DeprecationWarning: BaseException.message has been deprecated as of Python 2.6  self.errors['__all__'] = self.error_class([_(e.message)])
Sep 28 00:04:33 freenas ntpd_initres[3537]: host name not found: 0.freebsd.pool.ntp.org
Sep 28 00:04:33 freenas ntpd_initres[3537]: host name not found: 1.freebsd.pool.ntp.org
Sep 28 00:04:33 freenas ntpd_initres[3537]: host name not found: 2.freebsd.pool.ntp.org
Sep 28 00:04:52 freenas manage.py: [common.pipesubr:57] Popen()ing: /usr/local/bin/warden list  -v
Sep 28 00:04:53 freenas last message repeated 3 times

I read on the forums to try and ping from the Shell to verify there is an internet connection but pinging to google.com or a computer on my local network is not successful (no packets are sent or received). I can access everything that is stored on the FreeNAS computer from other computers on the local network without any problems.

I am not sure where the problem is. Any help would be really appreciated.

Thank you

Whattteva · Sep 28, 2013

Looks like your DNS is not set up correctly and it can't resolve domain names.
Post the output of this command:

Code:

netstat -rn

Skot Warr · Sep 28, 2013

Thank you for the quick reply.

Here is the netstat -rn output:

Code:

[root@freenas ~]# netstat -rn                                                                                                     
Routing tables                                                                                                                     
                                                                                                                                   
Internet:                                                                                                                         
Destination        Gateway            Flags    Refs      Use  Netif Expire                                                         
default            10.0.1.151        US          0      452    em0                                                               
10.0.0.0/21        link#3            U          0    15050    em0                                                               
10.0.1.151        link#3            UHS        0        0    lo0                                                               
127.0.0.1          link#6            UH          0    55186    lo0                                                               
                                                                                                                                   
Internet6:                                                                                                                         
Destination                      Gateway                      Flags      Netif Expire                                           
::/96                            ::1                          UGRS        lo0                                                   
::1                              link#6                        UH          lo0                                                   
::ffff:0.0.0.0/96                ::1                          UGRS        lo0                                                   
fe80::/10                        ::1                          UGRS        lo0                                                   
fe80::%em0/64                    link#3                        U          em0                                                   
fe80::6a05:caff:fe0e:5591%em0    link#3                        UHS        lo0                                                   
fe80::%lo0/64                    link#6                        U          lo0                                                   
fe80::1%lo0                      link#6                        UHS        lo0                                                   
fe80::%epair0a/64                link#8                        U      epair0a                                                   
fe80::c2:70ff:fe00:80a%epair0a    link#8                        UHS        lo0                                                   
ff01::%em0/32                    fe80::6a05:caff:fe0e:5591%em0 U          em0                                                   
ff01::%lo0/32                    ::1                          U          lo0                                                   
ff01::%epair0a/32                fe80::c2:70ff:fe00:80a%epair0a U      epair0a                                                   
ff02::/16                        ::1                          UGRS        lo0                                                   
ff02::%em0/32                    fe80::6a05:caff:fe0e:5591%em0 U          em0                                                   
ff02::%lo0/32                    ::1                          U          lo0                                                   
ff02::%epair0a/32                fe80::c2:70ff:fe00:80a%epair0a U      epair0a                                                   
[root@freenas ~]#

Whattteva · Sep 28, 2013

Looks like your problem is that you don't have default gateway correctly configured.
It looks like your FreeNAS box is 10.0.1.151 and your default gateway is also 10.0.1.151
That's fine IF your FreeNAS box is actually also the gateway of your network, which is probably not true (typically it's your router).

Skot Warr · Sep 28, 2013

I changed the default gateway to my router and that seems to have fixed the problem. Thank you!!

OrphanMaker513 · Jan 1, 2014

I am having the same problem except the gateway appears correct.
Plugin repository URL is http://www.appcafe.org/freenas/json
Internet: Destination Gateway Flags Refs Use Netif Expire default 192.168.88.1 UGS 0 188958 msk0 127.0.0.1 link#8 UH 0 11669 lo0 192.168.88.0/24 link#1 U 0 1600 msk0 192.168.88.5 link#1 UHS 0 0 lo0 Internet6: Destination Gateway Flags Netif Expire ::/96 ::1 UGRS lo0 ::1 link#8 UH lo0 ::ffff:0.0.0.0/96 ::1 UGRS lo0 fe80::/10 ::1 UGRS lo0 fe80::%msk0/64 link#1 U msk0 fe80::21e:90ff:fe8f:b111%msk0 link#1 UHS lo0 fe80::%lo0/64 link#8 U lo0 fe80::1%lo0 link#8 UHS lo0 ff01::%msk0/32 fe80::21e:90ff:fe8f:b111%msk0 U msk0 ff01::%lo0/32 ::1 U lo0 ff02::/16 ::1 UGRS lo0 ff02::%msk0/32 fe80::21e:90ff:fe8f:b111%msk0 U msk0 ff02::%lo0/32 ::1 U lo0

DavidK · Jun 9, 2014

Having the same problem. All my network settings seem good as I can ping form the NAS box, no matter what I try I cannot load the list of plugins? Running 9.2.1.5

dlavigne · Jun 10, 2014

Does using this URL work? http://download.freenas.org/plugins/9/x64/pbi-meta/pbi-repo.rpo

DavidK · Jun 10, 2014

The link works, in that I can download the list but it does not work in freenas, I can ping the location successfully but nothing populates in the Freenas list.

On a positive note I was able to download the pbi file for the plugin I needed and just upload/install that one.

Thanks for the link

RayWC · Jul 10, 2014

I just started my FreeNAS unit a few weeks ago and I am having the same problem. I can ping my router or anything on my network but not google.com. My plugins list is empty and only displays "no entry has been found". I change the repository to http://www.freenas.org/downloads/plugins/9/x64/pbi-meta/pbi-repo.rpo and get this error message-Unable to set repository: HTTPConnectionPool(host='download.freenas.org', port=80): Max retries exceeded with url: /plugins/9/x64/pbi-meta/pbi-repo.rpo (Caused by : [Errno 8] hostname nor servname provided, or not known). I went to the shell and typed in netstat -rn and got this.
[root@freenas ~]# netstat -rn
Routing tables

Internet:
Destination Gateway Flags Refs Use Netif Expire
default 192.168.2.1 UGS 0 0 em0
127.0.0.1 link#10 UH 0 67111 lo0
192.168.2.0/24 link#1 U 0 27573873 em0
192.168.2.19 link#1 UHS 0 0 lo0

Internet6:
Destination Gateway Flags Netif
Expire
::/96 ::1 UGRS lo0
::1 link#10 UH lo0
::ffff:0.0.0.0/96 ::1 UGRS lo0
fe80::/10 ::1 UGRS lo0
fe80::%lo0/64 link#10 U lo0
fe80::1%lo0 link#10 UHS lo0
ff01::%lo0/32 ::1 U lo0
ff02::/16 ::1 UGRS lo0
ff02::%lo0/32 ::1 U lo0
[root@freenas ~]#

I don't know what else to do.

Whattteva · Jul 11, 2014

What's the output of

Code:

nslookup google.com

and

Code:

cat /etc/resolv.conf

Put your output inside CODE tags so it's easily readable.

RayWC · Jul 11, 2014

Here it is.

Code:

 nslookup google.com
;; connection timed out; no servers could be reached
> cat /etc/resolv.conf
;; connection timed out; no servers could be reached

I'll add this too if it helps.

Code:

[root@freenas ~]# ifconfig
em0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
options=4219b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL
_MAGIC,VLAN_HWTSO>
ether 00:1b:21:a0:9c:a7
inet 192.168.2.19 netmask 0xffffff00 broadcast 192.168.2.255
nd6 options=9<PERFORMNUD,IFDISABLED>
media: Ethernet autoselect (1000baseT <full-duplex>)
status: active
ipfw0: flags=8801<UP,SIMPLEX,MULTICAST> metric 0 mtu 65536
nd6 options=9<PERFORMNUD,IFDISABLED>
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> metric 0 mtu 16384
options=600003<RXCSUM,TXCSUM,RXCSUM_IPV6,TXCSUM_IPV6>
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0xa
inet 127.0.0.1 netmask 0xff000000
nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
[root@freenas ~]#

Whattteva · Jul 12, 2014

Please do the

Code:

cat /etc/resolv.conf

command again. You didn't do it right.
From the nslookup output though. It looks like you never set the DNS server setting.
You can set that option through the GUI under Network -> Global Configuration -> Nameserver 1
I'm guessing it is probably ok to point it to the same value as your router, which looks like 192.168.2.1. You can also point it to any public DNS server (like Google's 8.8.8.8) if you want.

RayWC · Jul 12, 2014

I did the command again after I added Google as the Nameserver 1.

Code:

[root@freenas ~]# cat /etc/resolv.conf
search local
nameserver 8.8.8.8

I can now ping google.com. My plugin list still comes up empty but it appears I was able to manually upload the MiniDLNA plugin. It shows up on the left under plugins. If I click on it I get a little configuration menu. I will have to work on this for a little bit. Thank you for your help.

Whattteva · Jul 12, 2014

Ok, now see if

Code:

nslookup google.com

works now. If it does, your problem should be fixed now.

RayWC · Jul 12, 2014

Here it is.

Code:

[root@freenas ~]# nslookup google.com
Server: 8.8.8.8
Address: 8.8.8.8#53

Non-authoritative answer:
Name: google.com
Address: 173.194.43.5
Name: google.com
Address: 173.194.43.6
Name: google.com
Address: 173.194.43.2
Name: google.com
Address: 173.194.43.8
Name: google.com
Address: 173.194.43.7
Name: google.com
Address: 173.194.43.0
Name: google.com
Address: 173.194.43.3
Name: google.com
Address: 173.194.43.14
Name: google.com
Address: 173.194.43.4
Name: google.com
Address: 173.194.43.9
Name: google.com
Address: 173.194.43.1

Whattteva · Jul 13, 2014

Looks like your issue has been resolved. Check the plugins page now, it should be populated. If it is not, then something may be wrong with your plugins config.

RayWC · Jul 13, 2014

Yes, the plugins list is populated. Thank you. I just have properly set it up.

Bhoot · May 6, 2015

This is what I am getting.
You must configure a default route (Network->IPv4 Default Gateway)
Jails and Plugins cant be selected from the top tabs

I hope these outputs help

Code:

[root@freenas ~]#     netstat -rn                                             
Routing tables                                                                
                                                                              
Internet:                                                                     
Destination        Gateway            Flags    Refs      Use  Netif Expire    
127.0.0.1          link#6             UH          0   687541    lo0           
192.168.1.0/24     link#2             U           0  2534645   igb0           
192.168.1.99       link#2             UHS         0      231    lo0           
                                                                              
Internet6:                                                                    
Destination                       Gateway                       Flags      Netif
Expire                                                                       
::/96                             ::1                           UGRS        lo0
::1                               link#6                        UH          lo0
::ffff:0.0.0.0/96                 ::1                           UGRS        lo0
fe80::/10                         ::1                           UGRS        lo0
fe80::%lo0/64                     link#6                        U           lo0
fe80::1%lo0                       link#6                        UHS         lo0
ff01::%lo0/32                     ::1                           U           lo0
ff02::/16                         ::1                           UGRS        lo0
ff02::%lo0/32                     ::1                           U           lo0
[root@freenas ~]#

and

Code:

[root@freenas ~]# nslookup google.com                                         
    cat /etc/resolv.conf                                                      
                                                                              
;; connection timed out; no servers could be reached                          
                                                                              
[root@freenas ~]#     cat /etc/resolv.conf                                    
# Generated by resolvconf

Next step please?

Whattteva · May 11, 2015

You are missing a default gateway entry in your netstat -rn output. Here's what you should have once you've configured the default gateway:

Code:

Routing tables

Internet:
Destination  Gateway  Flags  Refs  Use  Netif Expire
default  192.168.3.1  UGS  0  107682  igb0
127.0.0.1  link#6  UH  0  3143528  lo0
192.168.3.0/24  link#3  U  1  1560  igb0
192.168.3.10  link#3  UHS  0  0  lo0

Note the default entry line that you are missing.

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