Hi all,
I am in the process of upgrading my TrueNAS server. I had to replace the RAM as my server was freezing at random. Memtest86 helped diagnose the issue with RAM. After I turned the server off, replaced the RAM and restarted, the drives on one of my pools started showing as exported and cannot be imported. Pool is OFFLINE and drives cannot be added back to the pool.
One of the drives seems to have failed during the upgrade process.
I am new to TrueNAS. Any help in recovering the data from one of the good disk is greatly appreciated.
I am in the process of upgrading my TrueNAS server. I had to replace the RAM as my server was freezing at random. Memtest86 helped diagnose the issue with RAM. After I turned the server off, replaced the RAM and restarted, the drives on one of my pools started showing as exported and cannot be imported. Pool is OFFLINE and drives cannot be added back to the pool.
One of the drives seems to have failed during the upgrade process.
Code:
root@truenas[~]# smartctl -a /dev/sdm -T verypermissive -s on
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
Read Device Identity failed: scsi error unsupported field in scsi command
=== START OF INFORMATION SECTION ===
Device Model: [No Information Found]
Serial Number: [No Information Found]
Firmware Version: [No Information Found]
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: [No Information Found]
Local Time is: Fri Mar 10 05:50:11 2023 EST
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 82-83 don't show if SMART supported.
SMART support is: Ambiguous - ATA IDENTIFY DEVICE words 85-87 don't show if SMART is enabled.
Checking to be sure by trying SMART RETURN STATUS command.
SMART support is: Unknown - Try option -s with argument 'on' to enable it.
=== START OF ENABLE/DISABLE COMMANDS SECTION ===
SMART Enable failed: scsi error unsupported field in scsi command
Read SMART Data failed: scsi error unsupported field in scsi command
=== START OF READ SMART DATA SECTION ===
SMART Status command failed: scsi error unsupported field in scsi command
SMART overall-health self-assessment test result: UNKNOWN!
SMART Status, Attributes and Thresholds cannot be read.
Read SMART Error Log failed: scsi error unsupported field in scsi command
Read SMART Self-test Log failed: scsi error unsupported field in scsi command
Selective Self-tests/Logging not supported
root@truenas[~]# smartctl -a /dev/sdl
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.79+truenas] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Elements / My Passport (USB, AF)
Device Model: WDC WD40NMZW-11GX6S1
Serial Number: WD-WX21DC6PSVJ7
LU WWN Device Id: 5 0014ee 6078b5bca
Firmware Version: 01.01A01
User Capacity: 4,000,753,472,000 bytes [4.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
TRIM Command: Available, deterministic
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-3 (minor revision not indicated)
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri Mar 10 05:53:55 2023 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 4424) seconds.
Offline data collection
capabilities: (0x1b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
No Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 228) minutes.
SCT capabilities: (0x30b5) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 199 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 253 253 021 Pre-fail Always - 5100
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
194 Temperature_Celsius 0x0022 111 101 000 Old_age Always - 41
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 3393 -
# 2 Short offline Completed without error 00% 3392 -
Selective Self-tests/Logging not supported
I am new to TrueNAS. Any help in recovering the data from one of the good disk is greatly appreciated.
