We're Hiring!

Open source technology is our passion and we're looking for a few good people to join our team.

The driving principle behind everything we do at iXsystems is the belief that Open Source technology has the power to change the world through its process of open and collaborative innovation and that customers (we call them clients) come first. If you’re interested in storage, servers or Open Source technology, then it’s a distinct advantage to work for a company that speaks your language. iXsystems is looking for people that are innovative, dedicated, and self-motivated, as well as passionate team players. Tell us why you’re interested in working for iXsystems by sending us an email with your resume (in PDF) attached to hr@iXsystems.com. iXsystems offers competitive salaries, stock options, free lunch on Fridays, comprehensive health benefits (such as medical, dental, and life insurance) and a company sponsored 401K Plan. Our headquarters is located in North San Jose near Montague Expressway and Interstate 880, convenient for anyone located in the Bay Area.

Position Available: Python Development Manager/ Middleware ManagerTN

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We currently have an exciting opportunity for the right person to provide Management and Technical Leadership of the Storage Engineering Middleware Team. This position will be at our location in Maryville, TN. Relocation assistance is available.

Principle Responsibilities:

  • Management of the Middleware Team Developers
  • Setting Team and Individual goals and work priorities for tasks as directed by iX Management and Project Architects
  • Technical Review of code (Pull requests) from team members
  • Weekly Status Reports for transparancy and to calculate R&D activities for the company.
  • Cross-Functional work with members of other Engineering Teams, to ensure Middleware is functional and adequate for the needs of OS and UI teams.
  • Hands on development activities into the storage product platform(s) as directed.
  • Ability to operate independently or with minimal supervision.
  • Communicate and interface with senior level management
  • Lead and develop a team of creative, technically superior developers

What we are looking for:

  • Solid understanding of object oriented (Python), asynchronous and parallel programming
  • Solid understanding of Git version control
  • Solid understanding of UNIX / Linux Operating Systems (processes, memory, filesystem) — FreeBSD is a big plus
  • Solid understanding of sharing protocols (SMB, NFS, iSCSI)
  • Experience with Debian or Debian derivatives and related toolchain
  • Copy-on-write filesystem basic knowledge (ZFS)
  • Outstanding communication skills both written and oral
  • Ability to handle multiple projects and/or requests at once
  • Previous management experience preferred but not required
  • Excellent verbal and written communication

Benefits:

We are proud to offer benefits that will provide the peace of mind for you and your family that include; a competitive salary and commission, 401k, dental, vision, and medical insurance. Medical insurance is 100% paid for the employee or a percentage for family coverage.

Location:

Maryville, Tennessee is a Great Smoky Mountains foothills town of 30,000 located 18 miles south of Knoxville in eastern Tennessee. There are low taxes and cost of living, outstanding recreational opportunities at nearby lakes and the Smoky Mountains National Park. The town hosts 8 parks. Maryville is home to the Clayton Center for the Arts offering concerts, plays, ballet performances and art exhibits. McGhee Tyson Airport offers commercial service just 4 miles away. Maryville College is a private liberal arts college with a 400 acre campus in the center of town and offers pleasant trails for walking and running with several buildings on the National Register of Historic places.

Position Available: Account Manager (Europe)

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iXsystems Berlin Metropolitan Area

Job Description

Are you a senior Account Manager with a history of achieving goal? We are seeking individuals who can act independently to expand our presence in Europe. The ideal candidate is experienced in sales of enterprise storage solutions and has experience working remotely.

Responsibilities

  • Build and maintain client and partner relationships
  • Track and record metrics throughout the sales process
  • Define and align storage solutions to meet our client and partners goals
  • Meet and exceed sales goals
  • Understand and keep up to date with industry and competitive landscape

Qualifications

  • Strong written and verbal communication skills
  • Works independently and is a self starter
  • Proficient in Salesforce
  • Ability to find solutions to complex issues
  • 5 years of account management experience. 
  • Preference will be given to those with relevant experience in enterprise storage solutions

 

About Us

Thousands of companies, universities, and government organizations (many who have been with us for years) rely on iXsystems’ storage, servers, and customer-first commitment to excellence. Headquartered in Silicon Valley since 1996, our dedication to white-glove customer service, industry-leading support, and transparent technological contributions has never wavered and continues to help pave the way to a new era powered by open technology.

iXsystems believes that Open Source technology has the power to change the world through its process of open and collaborative innovation. This principle fuels all product design at iXsystems. By leveraging decades of expertise in hardware design, its contributions to many Open Source software communities, and corporate stewardship of leading Open Source projects (including FreeNAS® and TrueOS®), iXsystems has become an industry leader in building innovative storage solutions and superior enterprise servers for a global marketplace that relies on open technology.

iXsystems creates open source driven enterprise storage and server hardware and software solutions for thousands of clients, many with relationships lasting decades. We are headquartered in Silicon Valley with all products built and supported in the US. The Open Source ecosystem enables us to deliver the highest value and best ROI for our clients.

Our vendor relationships and vendor certifications allow our products to have tighter hardware/software integration than our competitors. Our user training and certification raises the bar for users and building a community. And finally, our TrueNAS® enterprise storage appliances surpasses the competition on both features and price, all thanks to our transparency and passion.

For the latest on iXsystems, check out https://www.ixsystems.com/press-releases/

To apply, please email your resumé (PDF) to hr@iXsystems.com.

Position Available: Sales Engineer (Storage & Data Center) CA TN

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iXsystems, the company behind the world’s most popular software-defined storage software, FreeNAS, and its enterprise counterpart, TrueNAS, is looking for dynamic Sales Engineers to work closely with the Account Management Team as part of the Sales Division. At iX, Sales Engineers handle the technical aspects of the sales cycle, including the delivery of technical presentations, training and enabling channel partners, and ensuring successful customer deployments. You will also work closely with the Product Management and Engineering Teams to help define and evolve our product line, based on customer demand and field feedback. You will be joining a fun, passionate Sales Team in an important role that has the ability to make a direct impact to iXsystems’ growth, while evangelizing iXsystems Open Source and commercial products that are both the best value in Enterprise Storage.

Key Qualifications

  • Ability to consume and deliver technical material on OpenZFS and the TrueNAS/FreeNAS storage products along with adjacent datacenter technologies
  • Excellent technical understanding of SAN/NAS technology and storage/network performance
  • Familiarity with backup, cloud, file system architecture, and virtualization technology
  • Excellent understanding of VM technology, including VMware ESXi, Hyper-V, XenServer, and/or KVM hypervisors
  • Ability to present and communicate the above to both technical and non-technical audiences, as well as explain cost, TCO, and ROI models at a basic level to Executives and Finance Departments
  • Extensive knowledge of, or interest in, Open Source software
  • Keen understanding of the B2B IT sales processes and cycle
  • Excellent communication, problem-solving, and critical-thinking skills
  • Familiarity with CRM systems
  • Ability to travel for work (up to 25%)

Responsibilities

  • Provide pre-sales technical assistance to the Sales Team in generating net-new business by assessing and determining customer storage/server requirements and then designing appropriate solutions
  • Prepare and deliver technical presentations and product demos that generate rapport with customers and prospects by addressing technical questions
  • Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements to be had with iXsystems products
  • Maintain customer records with technical notes in SalesForce.com
  • Help with the successful deployment of new storage and server systems both remotely and occasionally on-site
  • Provide post-sales technical account management support by helping uncover new opportunities in existing accounts
  • Assist Support Team in solving problems with customer installed equipment
  • Act as customer-liaison to the Product Management and Engineering teams by gathering and reporting on customer feedback and feature demands
  • Help in researching, benchmarking, and testing existing products and various adjacent applications
  • Stay abreast of storage and server market and competitor trends
  • Provide product training to internal Sales Team, Channel Partners, and end customers

Education

  • BS in Engineering or similar technical degree
  • 2+ years experience as a Storage Sales Engineer or 3+ years experience with enterprise storage (either in the Storage industry or as an end user)
  • Experience with OpenZFS, FreeBSD, Open Source software, or FreeNAS/TrueNAS is a plus
  • VMware or storage certifications are a plus

To apply, please email your resumé (PDF) to hr@iXsystems.com.

Position Available: Federal Strategic Account Executive (Storage) CA TN

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iXsystems is an industry pioneer in building innovative enterprise storage, server, and software products focused on Open Source technology. We build datacenter solutions for some of the largest and most forward-thinking companies in the world, and we also develop some of the world’s most popular Open Source software: FreeNAS and PC-BSD. The driving principle behind everything we do at iXsystems is the belief that Open Source technology has the power to change the world through its process of open and collaborative innovation. This Open Source ecosystem enables us to succeed and helps us empower our clients to do the same.

With thousands of clients, in nearly every industry sector, iXsystems has been in business for nearly a decade and a half, remaining, profitable, debt-free, and growing consistently since our humble beginnings. At iX, creating an unforgettable customer experience and lasting relationships is our foremost focus: clients are treated like friends, and employees like family.

We’re looking for talented, like-minded, hard working individuals to join forces with us in the fight to disrupt the traditional approach to building storage, servers, and software for the betterment of technology and the world as a whole.

Job Description

iXsystems is seeking a self-driven, experienced US Federal Account Executive to oversee and manage all US Government sales and associated channel for the TrueNAS and FreeNAS storage product lines. The Federal Strategic Account Executive (Storage) role is supported by Inside Sales and Sales Engineering to help guide customers and partners through the consultative and technical sales process. The chief objectives are to drive new business and sales channels while continuing to nurture and grow existing business, accounts, and distributor/reseller relationships.

Job Requirements/Responsibilities:

  • Generate growth around iXsystems’ full portfolio of Storage Solutions within the Federal Market
  • Effectively communicate the iXsystems company vision, value proposition, and go-to-market strategy
  • Take a lead role on the sale to ensure that the iX TrueNAS and FreeNAS solutions achieve customer goals and provide an outstanding customer experience.
  • Seek and drive new business and sales channels while continuing to nurture and grow existing business, accounts, and distributor/reseller relationships
  • Portential to eventually grow and manage a Federal Sales Team
  • Willingness to travel up to 25%
  • Telecommuting possible

Skills, Experience and Education Requirements:

  • 5+ years experience in Federal Sales for both large and small organizations where brand recognition may not be strong
  • 3+ years experience in Storage Sales and Datacenter Technologies
  • Extensive knowledge of the GSA sales motion and channel
  • Proven track record of handling complex solution sales and medium-long sales cycles
  • Pre-existent network of connections and contacts in the vertical that can turn into prospects/partners/ customers
  • Consistent track record of exceeding quota while maintaining customer loyalty and required product margins.
  • Comfortable being the “underdog” and not just leveraging a name brand to open doors
  • Self-starter, comfortable working in a fast-paced environment and multi-tasking.
  • Excellent communication, presentation, problem solving, planning, and time management skills.
  • A positive, can-do, team-oriented attitude.
  • Ability to be both self-reliant and a team player
  • Background in Open Source Technologies a plus
  • Familiarity with FreeNAS a major plus
  • Four-Year Degree Preferred

Culture & Benefits:

At iXsystems, we pride ourselves on being unique. What makes us unique are the varied characteristics of those who have joined us throughout the years. Though we have many different personalities, this vibe helps bring us together to work not only as a team, but also as a family. iXsystems started this company with two good friends and a few loved ones, who shared a passion for Open Source and customer satisfaction. We expect each new team member to flourish in their position and share the same energy and drive, as well as embody the integrity, professionalism, and technical acumen that makes us the most unique and exciting technology companies in the industry.

At the heart of those values, iXsystems also revels in one simple fact — that we have recruited the best. To welcome new members into the iX family, we offer great perks and benefits including (but not limited to):

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with popular open source projects
  • Competitive Compensation, based on experience
  • Paid Time Off – vacation, sick, personal, holidays, birthday
  • Medical, Dental, Life, 401k – with some options being 100% employer paid premiums
  • Free lunches such as Food Truck Fridays and break rooms fully stocked with snacks, food, and subsidized beverages
  • Lounge areas with darts, Netflix/Hulu, arcade games, music/jam room, and weight room
  • Annual Company Picnic, Annual Holiday Party, BBQs, weekly fitness bootcamp, and bowling events

To apply, please email your resumé (PDF) to hr@iXsystems.com.

Position Available: Senior Storage Engineer/Architect CA TN

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iXsystems is looking for a Senior Storage Engineer/Architect to provide top-tier Enterprise customer support, working closely with the Engineering and Product Management teams to help define and evolve our line of open source and commercial FreeBSD-based Storage and Application hosting hardware + software appliances, including FreeNAS and TrueNAS. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure solutions which provide the highest levels of availability, performance and security. Qualified Systems Engineers will have a background in IT, computer systems engineering, or software engineering and analysis.

Responsibilities

  • Provide technical leadership to the product teams
  • Data-driven product decision recommendations and guidance
  • Technical liaison between front-line Support Engineers, Software Engineering, Product Management, and Hardware Engineering
  • Install, configure, test and maintain operating systems, application software, and system management tools
  • Work with our customers to ensure the highest levels of systems and infrastructure availability
  • Monitor performance, tune applications and subsystems. Test and measure application and storage performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Design and perform rigorous testing and evaluation of application and storage subsystems during the feasibility and developmental stages of new products
  • Participate in the design of information and operational support systemsProvide 3rd level support for all storage related products, solutions and subsystems
  • Guide, mentor, and advise less experienced support personnel.
  • Liaise with vendors and other IT personnel for problem resolution

Requirements

  • BS/MS degree in Computer Science, Engineering, or a related subject
  • Excellent oral and written skills with the ability to interact with senior management, technical subject matter experts, industry partners, and business customers are essential
  • Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments
  • Storage experience with NAS, SAN, unified products would be extremely helpful
  • Broad and deep understanding and knowledge of the Intel Ecosystem and related technologies (SAS, NVMe, etc.) is beneficial

To apply, please email your resumé (PDF) to hr@iXsystems.com.

Position Available: Tier 1 Customer Support Engineer (Enterprise Storage) CA TN

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iXsystems, an industry leader in open source storage solutions (FreeNAS, TrueNAS), is on the lookout for committed, experienced and enthusiastic Customer Support Engineers to provide advanced support of escalation cases. We are therefore looking for individuals who are highly driven and able to work closely within the Support Team in fielding support cases. Candidate should have administration experience across storage-based technologies along with configuring associated applications deployed across heterogeneous Operating Systems (Windows, Unix, Mac) environments and the ability to handle multiple priorities at once. Familiarity of enterprise storage concepts along with awareness of networking infrastructure components across a variety of network architectures is highly desired. Strong customer focus is also a must along with demonstrable troubleshooting and configuration competency in a wide variety of categories, including:

  • Solid competency of: UNIX (especially FreeBSD), Linux, Windows, OS X, VMWare/Xen
  • Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Directory services experience: LDAP, NIS, ADS
  • Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
  • Good understanding of Layer 2/3 protocols and high availability concepts
  • Ability to configure as well as review configurations of associated protocols and settings
  • Experience working in a support organization dealing with enterprise customers
  • Ability and desire to quickly learn new technologies and products
  • General understanding of Disaster Recovery concepts and their implementations
  • Familiarity with Bourne/Bash, Python, Django, Perl highly desirable

Benefits:

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with a popular open source project, as well as commercial variants
  • Health/Dental coverage after 90 days
  • Compensation is competitive, based on experience
  • All work to be done on-site at our San Jose, CA or Knoxville, TN offices; remote employees with significant experience and a proven ability to work largely unsupervised will be considered.

Qualified candidates should respond with a copy of their current resumé as well as any pertinent contact details so that we can arrange a short phone conversation to assess our mutual interest. Please email your resumé (PDF) to hr@iXsystems.com.

Position Available: Tier 2 Customer Support Engineer (Enterprise Storage) CA TN

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iXsystems, an industry leader in open source storage solutions (FreeNAS, TrueNAS), is on the lookout for committed, experienced and enthusiastic Customer Support Engineers to provide advanced support of escalation cases. We are therefore looking for individuals who are highly driven and able to work closely within the Support Team in handling complex support cases as well as interface with Engineering and appropriate departments as needed. Candidate must have administration experience across storage-based technologies plus associated applications deployed across heterogeneous Operating Systems (Windows, Unix, Mac) with the ability to handle multiple priorities at once. Understanding of enterprise storage concepts along with awareness of networking infrastructure components across a variety of network architectures and the ability to reproduce customer deployment scenarios is required. Strong customer focus is also a must along with demonstrable troubleshooting competency in a wide variety of categories, including:

  • Solid administration of: UNIX (especially FreeBSD), Linux, Windows, OS X, VMWare/Xen
  • Networking and file protocol experience: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Directory services experience: LDAP, NIS, ADS
  • Storage functionality: SAN, NAS, RAID levels, LUNs, multipathing, and ZFS specific knowledge
  • Network packet capture/analysis experience, understanding of Layer 2/3 protocols and HA
  • Experience performing debugging through log reviews and associate outputs
  • Experience working in a support organization dealing with enterprise customers
  • Ability and desire to quickly learn new technologies and products
  • Share knowledge and experience through documentation and mentoring
  • Working understanding of Disaster Recovery concepts and their implementations
  • Familiarity with Bourne/Bash, Python, Django, Perl highly desirable

Benefits:

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with a popular open source project, as well as commercial variants
  • Health/Dental coverage after 90 days
  • Compensation is competitive, based on experience
  • All work to be done on-site at our San Jose, CA or Knoxville, TN offices; remote employees with significant experience and a proven ability to work largely unsupervised will be considered

Qualified candidates should respond with a copy of their current resumé as well as any pertinent contact details so that we can arrange a short phone conversation to assess our mutual interest. Please email your resumé (PDF) to hr@iXsystems.com.

Position Available: Tier 3 Customer Support Engineer (Enterprise Storage) CA TN

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iXsystems, an industry leader in open source storage solutions (FreeNAS, TrueNAS, TrueOS), is on the lookout for committed, experienced and enthusiastic Customer Support Engineer to provide advanced support of complex escalation cases. We are therefore looking for individuals who are highly driven and able to work closely within the Support Team in handling complex support cases as well as interface with Engineering and appropriate departments as needed. Candidate must have engineering experience across multiple storage-based technologies plus associated applications deployed across heterogeneous Operating Systems with the ability to handle multiple priorities at once. Expert mastery of enterprise storage and networking deployments across a variety of architectures and the ability to reproduce complex customer deployment scenarios is required. Ability to travel to customer sites when needed. Strong customer focus is also a must along with demonstrable troubleshooting expertise through the following skills and experiences:

  • Engineering expertise with: UNIX (especially FreeBSD), Linux, Windows, OS X, VMWare/Xen
  • Networking and file protocol expertise: TCP/IP, CIFS/SMB, NFS, AFP, iSCSI, HTTP, FTP
  • Directory services expertise: LDAP, Open Directory, ADS
  • Storage expertise: SAN, NAS, RAID levels, LUNs, multipathing, and extensive ZFS knowledge
  • Expertise in tuning systems, networks, and applications (with a focus around storage)
  • Disaster Recovery and Data Backup deployment expertise across multiple architectures
  • Complex network packet capture/analysis, expertise across the OSI Network protocols and HA
  • Expert in performing debugging through log reviews and associate outputs
  • Extensive experience working in support organizations dealing with enterprise customers
  • Ability to effectively communicate across a wide range of technical and business audiences
  • Extensive understanding of complex technical and business concepts
  • Share knowledge and experience through documentation and lead mentoring
  • Ability as well as desire to quickly learn new technologies and products
  • Bourne/Bash, Python, Django, Perl programming experience

Benefits:

  • Great working environment, contributing and participating in a great team
  • Ability to work closely with a popular open source project, as well as commercial variants
  • Health/Dental coverage after 90 days
  • Compensation is competitive, based on experience
  • All work to be done on-site at our San Jose, CA or Knoxville, TN offices; remote employees with significant experience and a proven ability to work largely unsupervised will be considered

Qualified candidates should respond with a copy of their current resumé as well as any pertinent contact details so that we can arrange a short phone conversation to assess our mutual interest. Please send your resumé (PDF) to hr@iXsystems.com.

Position Available: Account Manager – Servers/Storage CA TN

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Storage background is a must, with 2-3 years minimum sales and biz dev experience. Server/storage-specific Sales background a plus. Highly-competitive, uncapped earning potential in a fun, fast-paced, close-knit & collaborative environment. iXsystems is an employee-owned, employee-second (second only to customers, of course!) company that has the lowest employee turnover in the industry.

If you think you’re a fit, send a resume to hr@iXsystems.com and tell us why!

Open-Source Internship Opportunities CA TN

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iXsystems is a proud sponsor and advocate of Open Source in many forms. It directly sponsors the FreeNAS and TrueOS projects, which are FreeBSD based and used by hundreds of thousands of fans world-wide. iX is always looking for fresh talent to get introduced to the Open Source world of development. Students who are looking for college credit, as well as graduates are welcome to apply. Internships typically last 3 months in length, but may be extended depending on the scope of the project being worked on. Interested applicants please send a resume (PDF form preferred) into hr@ixsystems.com

Internship Opportunities CA TN

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We are also looking for ambitious individuals to fill internship positions in a variety of departments within iXsystems (Tech, Marketing, Sales, etc.). Students looking for college credit as well as graduates are welcome to apply. Internships are usually 3 months in length although may extend longer depending on the scope of the project being completed. If interested, please email your resumé (PDF) to hr@iXsystems.com.