MarcusBay
Cadet
- Joined
- Apr 4, 2023
- Messages
- 6
When it comes to building your first NAS system, it's normal for newcomers to face challenges, especially with hardware selection. The TrueNAS forum should be a valuable resource for these users, providing essential guidance and support. However, a troubling trend has emerged in the forum's treatment of new users, which is disappointing and counterproductive.
One issue is that new users often struggle to find the "recommended hardware list" on the forum. This leads to repetitive questions from newbies seeking advice on their first NAS build. But the real problem lies in the response of experienced TrueNAS users, who often appear snappy and rude. While it's understandable that answering the same questions repeatedly can be tiresome, the dismissive attitude is unhelpful and unwelcoming.
Insisting on predefined hardware and constantly referring to it may not be the most productive approach. There is a significant difference between a NAS system intended for a productive environment and one for a home lab. It's important to recognize that new users have varying needs and preferences, and the forum should be a space that accommodates and respects these differences.
What the TrueNAS community needs is more patience and understanding from experienced users. Rather than providing curt, one-word responses, they should be calm and willing to guide newcomers through the learning process. Unfortunately, this negative tone has become a recurring theme in many forum posts, which not only deters new users and tarnishes the TrueNAS system's reputation.
TrueNAS is an exciting platform with vast potential, and it deserves a community that reflects this. Elitist and arrogant behavior is detrimental to the growth and development of the platform and its user base. The forum should be a supportive, inclusive environment where users of all experience levels can share knowledge and learn from one another. By fostering a culture of mutual respect and understanding, the TrueNAS forum can become a truly valuable resource for everyone interested in NAS systems.
One issue is that new users often struggle to find the "recommended hardware list" on the forum. This leads to repetitive questions from newbies seeking advice on their first NAS build. But the real problem lies in the response of experienced TrueNAS users, who often appear snappy and rude. While it's understandable that answering the same questions repeatedly can be tiresome, the dismissive attitude is unhelpful and unwelcoming.
Insisting on predefined hardware and constantly referring to it may not be the most productive approach. There is a significant difference between a NAS system intended for a productive environment and one for a home lab. It's important to recognize that new users have varying needs and preferences, and the forum should be a space that accommodates and respects these differences.
What the TrueNAS community needs is more patience and understanding from experienced users. Rather than providing curt, one-word responses, they should be calm and willing to guide newcomers through the learning process. Unfortunately, this negative tone has become a recurring theme in many forum posts, which not only deters new users and tarnishes the TrueNAS system's reputation.
TrueNAS is an exciting platform with vast potential, and it deserves a community that reflects this. Elitist and arrogant behavior is detrimental to the growth and development of the platform and its user base. The forum should be a supportive, inclusive environment where users of all experience levels can share knowledge and learn from one another. By fostering a culture of mutual respect and understanding, the TrueNAS forum can become a truly valuable resource for everyone interested in NAS systems.