SP+ X520-DA2 E10G42BTDA not working

hugo99

Dabbler
Joined
May 15, 2023
Messages
17
Hi

I am on TrueNas Scale, 22.12.3.3
I have physically connected an Intel network card "SFP+ 10Gbit LP/FH X520-DA2 E10G42BTDA Bulk" to a SFP+ Port of my Unifi USW-48-PoE Switch, with an SFP+ cable.

In Scale i see the 2 adapters of the X520 card, but they seem to be inactive.
enp4s0 is the network card of the mainboard, which works fine and does have an IP:
1697270216611.png


On my switch, there is no traffic as well. I expected to see something on port 50
1697270291353.png


Question:
How can i "activate" the Intel X520 card?
Is this a matter of drivers?
Do I need to change some BIOS settings maybe?

any help is appreciated :)
Tnx!
 

hugo99

Dabbler
Joined
May 15, 2023
Messages
17
root@truenas[~]# ethtool enp8s0f0
Settings for enp8s0f0:
Supported ports: [ FIBRE ]
Supported link modes: 10000baseT/Full
Supported pause frame use: Symmetric
Supports auto-negotiation: No
Supported FEC modes: Not reported
Advertised link modes: 10000baseT/Full
Advertised pause frame use: Symmetric
Advertised auto-negotiation: No
Advertised FEC modes: Not reported
Speed: Unknown!
Duplex: Unknown! (255)
Auto-negotiation: off
Port: Other
PHYAD: 0
Transceiver: internal
Supports Wake-on: d
Wake-on: d
Current message level: 0x00000007 (7)
drv probe link
Link detected: no
 

StrangeOne

Dabbler
Joined
Sep 7, 2023
Messages
12
Have you configured the interface? Did you assign a static IP or enable DHCP?
 

asap2go

Patron
Joined
Jun 11, 2023
Messages
228
1. Do you have another sfp+ connector?
Not all connectors work with all NICs/switches.

2. I had a similar issue once due to PCIe overprovisioning where my x8 was inactive because of the x16 slot being bifurcated to x4x4x4x4.
 

hugo99

Dabbler
Joined
May 15, 2023
Messages
17
1. Do you have another sfp+ connector?
Not all connectors work with all NICs/switches.

2. I had a similar issue once due to PCIe overprovisioning where my x8 was inactive because of the x16 slot being bifurcated to x4x4x4x4.
hi
ad1
I now have attached an UNIFI SFP+ connector. still the connection is "dead".

ad2:
how did u diagnose that overprovisioning and how did you solve that? will there be SOME kind of network traffic, if this is the case? in my case the connection is just dead. neither on the server itself nor on the switch the tiny LEDs are blinking (ARP traffic)
 

asap2go

Patron
Joined
Jun 11, 2023
Messages
228
My NIC showed up in the GUI but couldn't establish a connection. Sometimes it didn't show up at all after reboot.
So I removed two of four nvmes on my adapter card and then my X550 worked properly.
Just try removing PCIe devices or swapping the slots.
 

hugo99

Dabbler
Joined
May 15, 2023
Messages
17
this implies that you have an adapter card. i do not, the NW-card is in the respective slot....
the mb has an x570 chipset
ASRock X570 Phantom Gaming 4/AM4
 

asap2go

Patron
Joined
Jun 11, 2023
Messages
228
I misphrased:
Slot 1 (Pcie x16): Pcie to 4*nvme Adapter card
Slot 2 (Pcie x16): X550-T2
If i switched the devces from slot 1 to 2 then nic worked but only one nvme showed up.
Problem is:
By default the first x16 slot only works at x16 if the second slot is not populated.
If the second slot is populated then both slots are x8.
OR
If the UEFI is set to run slot 1 at x16 then the second slot is effectively unconnected.
 
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