Hi,
I have installed unifi controller on the freenas 11 server in jails using ports and imported my site and devices from the controller on my laptop.
setup the controller name and IP, cloud access, open more ports on the ERL using this guide https://help.ubnt.com/hc/en-us/articles/218506997-UniFi-Ports-Used
i'm able to login to the controller locally and remotely using the browser , manage my devices and ping google.
the issue i have is with the unifi IOS app on my iphone, when i'm connected locally via the wifi no problem can login to the controller but when i try remotely
using 3g/4g network i'm able to log in the controller,can see its online but unable to enter to the management area i get Requesting SDP offer.. hanging.
see attached images.
i think its something to do with the ports i need to open for mobile device access or i'm missing something.
Edit: tried to access the controller via http://unifi.ubnt.com/ fail to connect see attached report get "error_code": "JNI library is not loaded”
is anybody has experienced this issue?
let me know if you need more information
appreciate your help
I have installed unifi controller on the freenas 11 server in jails using ports and imported my site and devices from the controller on my laptop.
setup the controller name and IP, cloud access, open more ports on the ERL using this guide https://help.ubnt.com/hc/en-us/articles/218506997-UniFi-Ports-Used
i'm able to login to the controller locally and remotely using the browser , manage my devices and ping google.
the issue i have is with the unifi IOS app on my iphone, when i'm connected locally via the wifi no problem can login to the controller but when i try remotely
using 3g/4g network i'm able to log in the controller,can see its online but unable to enter to the management area i get Requesting SDP offer.. hanging.
see attached images.
i think its something to do with the ports i need to open for mobile device access or i'm missing something.
Edit: tried to access the controller via http://unifi.ubnt.com/ fail to connect see attached report get "error_code": "JNI library is not loaded”
is anybody has experienced this issue?
let me know if you need more information
appreciate your help
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