Plex will not display thumbnails

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odragon

Dabbler
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Nov 9, 2016
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Hello all. Currently seeing an issue where my Plex server just will not load any thumbnails. I found this thread relating to my problem but, for whatever reason, my plex server will not get out of the "/var/db/plexdata/Plex Media Server" location and look at just the "/media" location I mapped in the jail storage configuration. Running Freenas 11.1 and plex 1.12.0.4829.

Jail Storage:
2018-03-17 19_47_53-Dragonfreenas - FreeNAS-11.1-RELEASE (dc7d195f4).jpg



Plex directories available for media mapping:



2018-03-17 19_50_14-Plex.jpg






After selecting "/Media" from the directory path
2018-03-17 19_50_35-Plex.jpg



From the aforementioned post, it seems that the "/var/db..." path is not the correct location but Plex just doesn't want to move away from this directory. As of now, my PMS is just a bunch of empty thumbnails :( . I will note that I manually typed the desired location but then PMS didn't see any media.
 

Redcoat

MVP
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Feb 18, 2014
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2,925
Replace the shown "/var/db/plexdata/Plex Media Server" with "/media"
 

odragon

Dabbler
Joined
Nov 9, 2016
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Replace the shown "/var/db/plexdata/Plex Media Server" with "/media"


I literally just did this again and it worked! But I did make three separate storage mounts against the jail in order to do this (which makes complete sense). Thanks for the reply!

2018-03-17 20_38_37-Dragonfreenas - FreeNAS-11.1-RELEASE (dc7d195f4).jpg
 

Redcoat

MVP
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Feb 18, 2014
Messages
2,925
Glad it worked for you. Your question has come up repeatedly since Plex made changes to their interface that made it non-intuitive.
 

odragon

Dabbler
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Nov 9, 2016
Messages
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Glad it worked for you. Your question has come up repeatedly since Plex made changes to their interface that made it non-intuitive.

Yeah that makes sense. I was expecting a mounted dataset to be available in the web UI picker but that just isn't the case. All good though thanks again for your assistance :)
 
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