New Plex install is not updating meta data/Show posters

[fatsoda]

Hello, i recently upgraded to Freenas 11.3-U1

I noticed after a day it wasnt downloading the posters for the media and also wasnt available to view outside of my network. If i set the jail to work as DHCP it works in that i can see the files through a plex client on the same network and i can download things to and refresh and files etc but as i stated it wont download the posters and media info.

I did some googling and found i should turn on DHCP and set IP manual settings so that the device points to the router and that i should turn on "" Allow raw sockets"" in jail options, and to remove the MAC address save it , save the config, re-add the config and then attempt to run the jail. Im getting the following error

[EFAULT] Please provide a valid NIC to be used with vnet
Error: Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/middlewared/plugins/jail.py", line 849, in do_update
iocage.set(p, plugin)
File "/usr/local/lib/python3.7/site-packages/iocage_lib/iocage.py", line 1588, in set
iocjson.json_set_value(prop)
File "/usr/local/lib/python3.7/site-packages/iocage_lib/ioc_json.py", line 1850, in json_set_value
value, conf = self.json_check_prop(key, value, conf)
File "/usr/local/lib/python3.7/site-packages/iocage_lib/ioc_json.py", line 2315, in json_check_prop
silent=self.silent
File "/usr/local/lib/python3.7/site-packages/iocage_lib/ioc_common.py", line 102, in logit
callback(content, exception)
File "/usr/local/lib/python3.7/site-packages/iocage_lib/ioc_common.py", line 75, in callback
raise callback_exception(message)
RuntimeError: Please provide a valid NIC to be used with vnet

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 130, in call_method
io_thread=False)
File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 1077, in _call
return await methodobj(*args)
File "/usr/local/lib/python3.7/site-packages/middlewared/service.py", line 403, in update
f'{self._config.namespace}.update', self, self.do_update, [id, data]
File "/usr/local/lib/python3.7/site-packages/middlewared/main.py", line 1091, in _call
return await run_method(methodobj, *args)
File "/usr/local/lib/python3.7/site-packages/middlewared/utils/run_in_thread.py", line 10, in run_in_thread
return await self.loop.run_in_executor(self.run_in_thread_executor, functools.partial(method, *args, **kwargs))
File "/usr/local/lib/python3.7/site-packages/middlewared/utils/io_thread_pool_executor.py", line 25, in run
result = self.fn(*self.args, **self.kwargs)
File "/usr/local/lib/python3.7/site-packages/middlewared/schema.py", line 965, in nf
return f(*args, **kwargs)
File "/usr/local/lib/python3.7/site-packages/middlewared/plugins/jail.py", line 851, in do_update
raise CallError(err)
middlewared.service_exception.CallError: [EFAULT] Please provide a valid NIC to be used with vnet

If i then change the default interface to none or automatic i get the following error

Error: [EFAULT] Stopped Plex due to VNET failure

This is the iocage get all results

root@freenas:~ # iocage get all Plex
CONFIG_VERSION:26
allow_chflags:0
allow_mlock:0
allow_mount:0
allow_mount_devfs:0
allow_mount_fusefs:0
allow_mount_nullfs:0
allow_mount_procfs:0
allow_mount_tmpfs:0
allow_mount_zfs:0
allow_quotas:0
allow_raw_sockets:1
allow_set_hostname:1
allow_socket_af:0
allow_sysvipc:0
allow_tun:0
allow_vmm:0
assign_localhost:0
available:readonly
basejail:0
boot:1
bpf:1
children_max:0
cloned_release:11.3-RELEASE
comment:none
compression:lz4
compressratio:readonly
coredumpsize:off
count:1
cpuset:off
cputime:off
datasize:off
dedup:off
defaultrouter:192.168.1.1
defaultrouter6:auto
depends:none
devfs_ruleset:4
dhcp:0
enforce_statfs:2
exec_clean:1
exec_created:/usr/bin/true
exec_fib:0
exec_jail_user:root
exec_poststart:/usr/bin/true
exec_poststop:/usr/bin/true
exec_prestart:/usr/bin/true
exec_prestop:/usr/bin/true
exec_start:/bin/sh /etc/rc
exec_stop:/bin/sh /etc/rc.shutdown
exec_system_jail_user:0
exec_system_user:root
exec_timeout:60
host_domainname:none
host_hostname:Plex
host_hostuuid:Plex
host_time:1
hostid:48f48fc8-5109-11e8-a3b7-a0b3cce254f5
hostid_strict_check:0
interfaces:vnet0:bridge0
ip4:new
ip4_addr:vnet0:bridge0|192.168.1.17/24
ip4_saddrsel:1
ip6:new
ip6_addr:vnet0|accept_rtadv
ip6_saddrsel:1
ip_hostname:0
jail_zfs:0
jail_zfs_dataset:iocage/jails/Plex/data
jail_zfs_mountpoint:none
last_started:2020-04-06 06:42:04
localhost_ip:none
login_flags:-f root
mac_prefix:a0b3cc
maxproc:off
memorylocked:off
memoryuse:off
mount_devfs:1
mount_fdescfs:1
mount_linprocfs:0
mount_procfs:0
mountpoint:readonly
msgqqueued:off
msgqsize:off
nat:0
nat_backend:ipfw
nat_forwards:none
nat_interface:none
nat_prefix:172.16
nmsgq:off
notes:none
nsem:off
nsemop:off
nshm:off
nthr:off
openfiles:off
origin:readonly
owner:root
pcpu:off
plugin_name:none
plugin_repository:none
priority:99
pseudoterminals:off
quota:none
readbps:off
readiops:off
release:11.3-RELEASE-p7
reservation:none
resolver:/etc/resolv.conf
rlimits:off
rtsold:0
securelevel:2
shmsize:off
stacksize:off
state:down
stop_timeout:30
swapuse:off
sync_state:none
sync_target:none
sync_tgt_zpool:none
sysvmsg:new
sysvsem:new
sysvshm:new
template:0
type:jail
used:readonly
vmemoryuse:off
vnet:1
vnet0_mac:a0b3cc3141ea a0b3cc3141eb
vnet1_mac:none
vnet2_mac:non

I am able to ping to 8.8.8.8 from within the plex jail and the freenas

I would rate my *nix skills as ... basic, im a network hardware guy but i can follow instructions like the best of them, any and all help is appreciated

Relevant IP Addresses
Plex Jail 192.168.1.17
FreeNas 192.168.1.5
Router 192.168.1.1

 

[Yorick]

Should work with DHCP or static. When using static, try leaving the interface name blank in Basic Properties. Mine looks like this: ip4_addr:192.168.3.129/24

DHCP needs berkeley packet filter, turn that off when doing static, no need.

Allow raw sockets: I don't have that checked and things are working, again, probably no need.

vnet_default_interface is auto in my network settings.

I did run into something where if there is another jail running that had been named "plex" at some point in its life, this would interfere with a new jail named "plex" communicating. Still not sure whether to blame FreeNAS or my CPE for that one.

 

[fatsoda]

Giving that a try now. The jail will at least start and plex will run with the static settings you mention above. I've told plex to do a meta data update and well see.

 

[fatsoda]

Should work with DHCP or static. When using static, try leaving the interface name blank in Basic Properties. Mine looks like this: ip4_addr:192.168.3.129/24

DHCP needs berkeley packet filter, turn that off when doing static, no need.

Allow raw sockets: I don't have that checked and things are working, again, probably no need.

vnet_default_interface is auto in my network settings.

I did run into something where if there is another jail running that had been named "plex" at some point in its life, this would interfere with a new jail named "plex" communicating. Still not sure whether to blame FreeNAS or my CPE for that one.

This appears to not be working.

 

[Jailer]

Have you tried the steps in this thread?

https://www.ixsystems.com/community/threads/iocage-plex-metadata-and-transcoding-issue.60628/

 

[fatsoda]

Hey Jailer.

Sorry for long time no reply (i work shifts) i believe thats the thread that i got my initial research about manually setting the IP. Ill go through it again and let you know. Thanks for the help.

 

[fatsoda]

So i did all the below steps and still no beuno.

Its of worth to note that plex isnt contactable from outside the network either

Code:
## On host ##
iocage stop JAIL
iocage set ip4_addr=“vnet0|192.168.100.222/24" vnet="on" boot="on" allow_raw_sockets="1" defaultrouter="192.168.100.1" JAIL
iocage start JAIL
###Then enter the jail and do a quick ping to see if you are getting out##
jls
jexec 7 csh
ping yahoo.com

##Update things##

portsnap fetch update
portmaster -aBd

OR

pkg update && pkg upgrade

##There was a new PMS in the repo##

service plexmediaserver{_plexpass} restart

##Now try playing files and or fetching metadata##

iocage all results

root@freenas:~ # iocage get all Plex
CONFIG_VERSION:26
allow_chflags:1
allow_mlock:0
allow_mount:0
allow_mount_devfs:0
allow_mount_fusefs:0
allow_mount_nullfs:0
allow_mount_procfs:0
allow_mount_tmpfs:0
allow_mount_zfs:0
allow_quotas:0
allow_raw_sockets:1
allow_set_hostname:1
allow_socket_af:1
allow_sysvipc:0
allow_tun:0
allow_vmm:0
assign_localhost:0
available:readonly
basejail:0
boot:1
bpf:1
children_max:0
cloned_release:11.3-RELEASE
comment:none
compression:lz4
compressratio:readonly
coredumpsize:off
count:1
cpuset:off
cputime:off
datasize:off
dedup:off
defaultrouter:192.168.1.1
defaultrouter6:auto
depends:none
devfs_ruleset:5
dhcp:0
enforce_statfs:2
exec_clean:1
exec_created:/usr/bin/true
exec_fib:0
exec_jail_user:root
exec_poststart:/usr/bin/true
exec_poststop:/usr/bin/true
exec_prestart:/usr/bin/true
exec_prestop:/usr/bin/true
exec_start:/bin/sh /etc/rc
exec_stop:/bin/sh /etc/rc.shutdown
exec_system_jail_user:0
exec_system_user:root
exec_timeout:60
host_domainname:none
host_hostname:Plex
host_hostuuid:Plex
host_time:1
hostid:48f48fc8-5109-11e8-a3b7-a0b3cce254f5
hostid_strict_check:0
interfaces:vnet0:bridge0
ip4:new
ip4_addr:192.168.1.17/24
ip4_saddrsel:1
ip6:new
ip6_addr:vnet0|accept_rtadv
ip6_saddrsel:1
ip_hostname:0
jail_zfs:0
jail_zfs_dataset:iocage/jails/Plex/data
jail_zfs_mountpoint:none
last_started:2020-04-12 11:35:42
localhost_ip:none
login_flags:-f root
mac_prefix:a0b3cc
maxproc:off
memorylocked:off
memoryuse:off
mount_devfs:1
mount_fdescfs:1
mount_linprocfs:0
mount_procfs:0
mountpoint:readonly
msgqqueued:off
msgqsize:off
nat:0
nat_backend:ipfw
nat_forwards:none
nat_interface:none
nat_prefix:172.16
nmsgq:off
notes:none
nsem:off
nsemop:off
nshm:off
nthr:off
openfiles:off
origin:readonly
owner:root
pcpu:off
plugin_name:none
plugin_repository:none
priority:99
pseudoterminals:off
quota:none
readbps:off
readiops:off
release:11.3-RELEASE-p7
reservation:none
resolver:/etc/resolv.conf
rlimits:off
rtsold:0
securelevel:2
shmsize:off
stacksize:off
state:up
stop_timeout:30
swapuse:off
sync_state:none
sync_target:none
sync_tgt_zpool:none
sysvmsg:new
sysvsem:new
sysvshm:new
template:0
type:jail
used:readonly
vmemoryuse:off
vnet:1
vnet0_mac:a0b3cc3141ea a0b3cc3141eb
vnet1_mac:none
vnet2_mac:none

 

[fatsoda]

Hate to be a bumper mc bumperson, any other suggestions?

 

[MRBIQ]

i hope will answer