Is it normal for some drives to not report temperature?

[junior466]

I am running 4x Seagate 2TB ST2000DM008 drives and noticed that FreeNAS doesn't report the temperature when viewing the reporting tab of FreeNAS GUI (FreeNAS-11.1-U7). Is this normal behavior for some drives? I do however have SMART configured to send me notifications if the drives reach a critical temperature but nothing on he reporting tab. Now I am starting to wonder if that even works since I never received a notification and I am sure those drives have reached the threshold I've set in the past.

 

[Alecmascot]

How are the drives connected ?
Can you run SMART short test and display the results ?

 

[junior466]

The drives are being passed through using a H310 in IT mode.

Here are my results:

https://pastebin.com/raw/Z1wcijg8

 

[Alecmascot]

Looks like there is a fix in 11.3 NAS-104492

 

[seanm]

From command line, try:

smartctl -x /dev/daX

 

[Taurus]

Hello,
i´ve exact the same problem in 11.3-U5.
Smartctl in Shell get the temperatures.
I´ve tryed smartctl -x
I´ve switched SMART off and on again in the gui.

The temperature graph in the GUI Reporting is not working.
Any Ideas?