Disk not found after system boot

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I have a disk that has not been found by FreeNAS after system boot on the last two occurences. Normally the server runs continously, and it had been running without error since the last boot, to update to FN 11.1-U6. I shut it down to move it a few days ago, and disk /dev/da4 was not found after start up, and that RAIDZ2 pool was degraded. I rebooted the server, and the disk was found. FreeNAS did a very quick resilver, which completed successfully, but reporting 3 checksum errors on that disk. The SMART data looked good, and the disk passed a long test without error, so I did a zpool clear <pool name>.

After that event, everything was fine until now. We went on the road for several days, and I elected to shut the server down, as it would not be possible to provide timely response to any HW failures (fan failures, etc). I rebooted the server after returning home, and the same disk was not available. It took two reboots before it finally appeared. Once again it resilvered, and showed two checksum errors, which I cleared.

The current SMART report is:

Code:
% smartctl -x /dev/da4
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:	 Western Digital Red
Device Model:	 WDC WD40EFRX-68WT0N0
Serial Number:	WD-WCC4E7JD09SA
LU WWN Device Id: 5 0014ee 2629e18a6
Firmware Version: 82.00A82
User Capacity:	4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:	 512 bytes logical, 4096 bytes physical
Rotation Rate:	5400 rpm
Device is:		In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:	Sat Nov 24 14:24:16 2018 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:	  (   0)	The previous self-test routine completed
					without error or no self-test has ever
					been run.
Total time to complete Offline
data collection:		 (51840) seconds.
Offline data collection
capabilities:			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:			(0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:		(0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time:	 (   2) minutes.
Extended self-test routine
recommended polling time:	 ( 518) minutes.
Conveyance self-test routine
recommended polling time:	 (   5) minutes.
SCT capabilities:			(0x703d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME		  FLAGS	VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate	 POSR-K   200   200   051	-	0
  3 Spin_Up_Time			POS--K   184   175   021	-	7791
  4 Start_Stop_Count		-O--CK   100   100   000	-	83
  5 Reallocated_Sector_Ct   PO--CK   200   200   140	-	0
  7 Seek_Error_Rate		 -OSR-K   200   200   000	-	0
  9 Power_On_Hours		  -O--CK   079   079   000	-	15640
 10 Spin_Retry_Count		-O--CK   100   253   000	-	0
 11 Calibration_Retry_Count -O--CK   100   253   000	-	0
 12 Power_Cycle_Count	   -O--CK   100   100   000	-	83
192 Power-Off_Retract_Count -O--CK   200   200   000	-	38
193 Load_Cycle_Count		-O--CK   200   200   000	-	383
194 Temperature_Celsius	 -O---K   120   112   000	-	32
196 Reallocated_Event_Count -O--CK   200   200   000	-	0
197 Current_Pending_Sector  -O--CK   200   200   000	-	0
198 Offline_Uncorrectable   ----CK   100   253   000	-	0
199 UDMA_CRC_Error_Count	-O--CK   200   200   000	-	0
200 Multi_Zone_Error_Rate   ---R--   200   200   000	-	0
							||||||_ K auto-keep
							|||||__ C event count
							||||___ R error rate
							|||____ S speed/performance
							||_____ O updated online
							|______ P prefailure warning

General Purpose Log Directory Version 1
SMART		   Log Directory Version 1 [multi-sector log support]
Address	Access  R/W   Size  Description
0x00	   GPL,SL  R/O	  1  Log Directory
0x01		   SL  R/O	  1  Summary SMART error log
0x02		   SL  R/O	  5  Comprehensive SMART error log
0x03	   GPL	 R/O	  6  Ext. Comprehensive SMART error log
0x06		   SL  R/O	  1  SMART self-test log
0x07	   GPL	 R/O	  1  Extended self-test log
0x09		   SL  R/W	  1  Selective self-test log
0x10	   GPL	 R/O	  1  NCQ Command Error log
0x11	   GPL	 R/O	  1  SATA Phy Event Counters log
0x21	   GPL	 R/O	  1  Write stream error log
0x22	   GPL	 R/O	  1  Read stream error log
0x80-0x9f  GPL,SL  R/W	 16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS	  16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS	   1  Device vendor specific log
0xb7	   GPL,SL  VS	  39  Device vendor specific log
0xbd	   GPL,SL  VS	   1  Device vendor specific log
0xc0	   GPL,SL  VS	   1  Device vendor specific log
0xc1	   GPL	 VS	  93  Device vendor specific log
0xe0	   GPL,SL  R/W	  1  SCT Command/Status
0xe1	   GPL,SL  R/W	  1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description	Status				  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline	   Completed without error	   00%	 15627		 -
# 2  Short offline	   Completed without error	   00%	 15603		 -
# 3  Extended offline	Completed without error	   00%	 15591		 -
# 4  Extended offline	Completed without error	   00%	 15574		 -
# 5  Short offline	   Completed without error	   00%	 15561		 -
# 6  Short offline	   Completed without error	   00%	 15537		 -
# 7  Short offline	   Completed without error	   00%	 15513		 -
# 8  Short offline	   Completed without error	   00%	 15489		 -
# 9  Short offline	   Completed without error	   00%	 15465		 -
#10  Short offline	   Completed without error	   00%	 15441		 -
#11  Short offline	   Completed without error	   00%	 15417		 -
#12  Extended offline	Completed without error	   00%	 15408		 -
#13  Short offline	   Completed without error	   00%	 15393		 -
#14  Short offline	   Completed without error	   00%	 15369		 -
#15  Short offline	   Completed without error	   00%	 15345		 -
#16  Short offline	   Completed without error	   00%	 15321		 -
#17  Short offline	   Completed without error	   00%	 15297		 -
#18  Short offline	   Completed without error	   00%	 15273		 -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
	1		0		0  Not_testing
	2		0		0  Not_testing
	3		0		0  Not_testing
	4		0		0  Not_testing
	5		0		0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:				  3
SCT Version (vendor specific):	   258 (0x0102)
SCT Support Level:				   1
Device State:						Active (0)
Current Temperature:					32 Celsius
Power Cycle Min/Max Temperature:	 30/32 Celsius
Lifetime	Min/Max Temperature:	  3/40 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:	 2
Temperature Sampling Period:		 1 minute
Temperature Logging Interval:		1 minute
Min/Max recommended Temperature:	  0/60 Celsius
Min/Max Temperature Limit:		   -41/85 Celsius
Temperature History Size (Index):	478 (440)

Index	Estimated Time   Temperature Celsius
 441	2018-11-24 06:27	37  ******************
 ...	..(178 skipped).	..  ******************
 142	2018-11-24 09:26	37  ******************
 143	2018-11-24 09:27	38  *******************
 ...	..( 25 skipped).	..  *******************
 169	2018-11-24 09:53	38  *******************
 170	2018-11-24 09:54	 ?  -
 171	2018-11-24 09:55	30  ***********
 ...	..(  5 skipped).	..  ***********
 177	2018-11-24 10:01	30  ***********
 178	2018-11-24 10:02	31  ************
 ...	..(  2 skipped).	..  ************
 181	2018-11-24 10:05	31  ************
 182	2018-11-24 10:06	32  *************
 183	2018-11-24 10:07	32  *************
 184	2018-11-24 10:08	32  *************
 185	2018-11-24 10:09	38  *******************
 ...	..(140 skipped).	..  *******************
 326	2018-11-24 12:30	38  *******************
 327	2018-11-24 12:31	37  ******************
 ...	..(112 skipped).	..  ******************
 440	2018-11-24 14:24	37  ******************

SCT Error Recovery Control:
		   Read:	 70 (7.0 seconds)
		  Write:	 70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID	  Size	 Value  Description
0x0001  2			0  Command failed due to ICRC error
0x0002  2			0  R_ERR response for data FIS
0x0003  2			0  R_ERR response for device-to-host data FIS
0x0004  2			0  R_ERR response for host-to-device data FIS
0x0005  2			0  R_ERR response for non-data FIS
0x0006  2			0  R_ERR response for device-to-host non-data FIS
0x0007  2			0  R_ERR response for host-to-device non-data FIS
0x0008  2			0  Device-to-host non-data FIS retries
0x0009  2			1  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2			2  Device-to-host register FISes sent due to a COMRESET
0x000b  2			0  CRC errors within host-to-device FIS
0x000f  2			0  R_ERR response for host-to-device data FIS, CRC
0x0012  2			0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4		  883  Vendor specific


That pool is scheduled to run its weekly long test tonight. We'll see if any new issues are reported.

Other than checking that the power and data cables are secure, is there anything else I should check?

Is this a sign that the disk is getting ready to fail? I'm not seeing any other warning signs, so I'm guessing the disk isn't getting close to end of life.

I've got a new disk all burned in, ready to go if it fails. I've got four backups of the data, two of which are fresh, and the other two less than a week old.
 
Joined
Dec 2, 2015
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Were you able to determine the cause for this?
No, not yet. The next time it happens I'll open the server up and reseat all related cables. If it happens again after that, I'll start switching cables between drives, to see if the problem follows the cable, or stays with the same drive.
 
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