SMART short test read failure

Joined
Dec 2, 2015
Messages
730
Overnight, I received an Alert email from one of my FreeNAS servers:

FreeNAS @ big_bertha.local

New alerts:
* Device: /dev/ada1, Self-Test Log error count increased from 0 to 1

=============

I logged on via ssh, and checked the status via SMART, and found that the most recent SMART short test had logged a read failure:

Code:
smartctl -x /dev/ada1

smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68WT0N0
Serial Number:    WD-WCC4E1HY83CJ
LU WWN Device Id: 5 0014ee 20d3e05cc
Firmware Version: 82.00A82
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Sep 25 05:36:38 2019 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 117)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline 
data collection:         (52560) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 526) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x703d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   183   175   021    -    7833
  4 Start_Stop_Count        -O--CK   099   099   000    -    1200
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   100   253   000    -    0
  9 Power_On_Hours          -O--CK   068   068   000    -    23413
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    87
192 Power-Off_Retract_Count -O--CK   200   200   000    -    75
193 Load_Cycle_Count        -O--CK   200   200   000    -    1273
194 Temperature_Celsius     -O---K   115   111   000    -    37
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      39  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed: read failure       50%     23404         3178608
# 2  Short offline       Completed without error       00%     23380         -
# 3  Short offline       Completed without error       00%     23356         -
# 4  Short offline       Completed without error       00%     23332         -
# 5  Extended offline    Completed without error       00%     23318         -
# 6  Short offline       Completed without error       00%     23308         -
# 7  Short offline       Completed without error       00%     23284         -
# 8  Short offline       Completed without error       00%     23260         -
# 9  Short offline       Completed without error       00%     23236         -
#10  Short offline       Completed without error       00%     23212         -
#11  Short offline       Completed without error       00%     23188         -
#12  Short offline       Completed without error       00%     23164         -
#13  Extended offline    Completed without error       00%     23150         -
#14  Short offline       Completed without error       00%     23140         -
#15  Short offline       Completed without error       00%     23116         -
#16  Short offline       Completed without error       00%     23092         -
#17  Short offline       Completed without error       00%     23068         -
#18  Short offline       Completed without error       00%     23044         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    37 Celsius
Power Cycle Min/Max Temperature:     29/39 Celsius
Lifetime    Min/Max Temperature:      3/41 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (217)

Index    Estimated Time   Temperature Celsius
 218    2019-09-24 21:39    36  *****************
 ...    ..(  8 skipped).    ..  *****************
 227    2019-09-24 21:48    36  *****************
 228    2019-09-24 21:49    37  ******************
 ...    ..(420 skipped).    ..  ******************
 171    2019-09-25 04:50    37  ******************
 172    2019-09-25 04:51    36  *****************
 ...    ..( 20 skipped).    ..  *****************
 193    2019-09-25 05:12    36  *****************
 194    2019-09-25 05:13    37  ******************
 ...    ..( 19 skipped).    ..  ******************
 214    2019-09-25 05:33    37  ******************
 215    2019-09-25 05:34    36  *****************
 216    2019-09-25 05:35    36  *****************
 217    2019-09-25 05:36    36  *****************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            7  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            7  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4      4659470  Vendor specific



I ran a long SMART test, and it passed:

Code:
smartctl -x /dev/ada1   
  
smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD40EFRX-68WT0N0
Serial Number:    WD-WCC4E1HY83CJ
LU WWN Device Id: 5 0014ee 20d3e05cc
Firmware Version: 82.00A82
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Sep 25 19:35:14 2019 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         (52560) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 526) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x703d)    SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    0
  3 Spin_Up_Time            POS--K   183   175   021    -    7833
  4 Start_Stop_Count        -O--CK   099   099   000    -    1200
  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0
  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0
  9 Power_On_Hours          -O--CK   068   068   000    -    23427
 10 Spin_Retry_Count        -O--CK   100   100   000    -    0
 11 Calibration_Retry_Count -O--CK   100   253   000    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    87
192 Power-Off_Retract_Count -O--CK   200   200   000    -    75
193 Load_Cycle_Count        -O--CK   200   200   000    -    1273
194 Temperature_Celsius     -O---K   115   111   000    -    37
196 Reallocated_Event_Count -O--CK   200   200   000    -    0
197 Current_Pending_Sector  -O--CK   200   200   000    -    0
198 Offline_Uncorrectable   ----CK   100   253   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    9
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      5  Comprehensive SMART error log
0x03       GPL     R/O      6  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x21       GPL     R/O      1  Write stream error log
0x22       GPL     R/O      1  Read stream error log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log
0xa8-0xb6  GPL,SL  VS       1  Device vendor specific log
0xb7       GPL,SL  VS      39  Device vendor specific log
0xbd       GPL,SL  VS       1  Device vendor specific log
0xc0       GPL,SL  VS       1  Device vendor specific log
0xc1       GPL     VS      93  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (6 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     23423         -
# 2  Short offline       Completed: read failure       50%     23404         3178608
# 3  Short offline       Completed without error       00%     23380         -
# 4  Short offline       Completed without error       00%     23356         -
# 5  Short offline       Completed without error       00%     23332         -
# 6  Extended offline    Completed without error       00%     23318         -
# 7  Short offline       Completed without error       00%     23308         -
# 8  Short offline       Completed without error       00%     23284         -
# 9  Short offline       Completed without error       00%     23260         -
#10  Short offline       Completed without error       00%     23236         -
#11  Short offline       Completed without error       00%     23212         -
#12  Short offline       Completed without error       00%     23188         -
#13  Short offline       Completed without error       00%     23164         -
#14  Extended offline    Completed without error       00%     23150         -
#15  Short offline       Completed without error       00%     23140         -
#16  Short offline       Completed without error       00%     23116         -
#17  Short offline       Completed without error       00%     23092         -
#18  Short offline       Completed without error       00%     23068         -
1 of 1 failed self-tests are outdated by newer successful extended offline self-test # 1

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       258 (0x0102)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    37 Celsius
Power Cycle Min/Max Temperature:     29/39 Celsius
Lifetime    Min/Max Temperature:      3/41 Celsius
Under/Over Temperature Limit Count:   0/0
Vendor specific:
01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:           -41/85 Celsius
Temperature History Size (Index):    478 (98)

Index    Estimated Time   Temperature Celsius
  99    2019-09-25 11:38    37  ******************
 ...    ..( 92 skipped).    ..  ******************
 192    2019-09-25 13:11    37  ******************
 193    2019-09-25 13:12    39  ********************
 ...    ..( 13 skipped).    ..  ********************
 207    2019-09-25 13:26    39  ********************
 208    2019-09-25 13:27    38  *******************
 ...    ..( 34 skipped).    ..  *******************
 243    2019-09-25 14:02    38  *******************
 244    2019-09-25 14:03    39  ********************
 ...    ..( 12 skipped).    ..  ********************
 257    2019-09-25 14:16    39  ********************
 258    2019-09-25 14:17    38  *******************
 ...    ..( 20 skipped).    ..  *******************
 279    2019-09-25 14:38    38  *******************
 280    2019-09-25 14:39    39  ********************
 ...    ..(  6 skipped).    ..  ********************
 287    2019-09-25 14:46    39  ********************
 288    2019-09-25 14:47    38  *******************
 ...    ..( 20 skipped).    ..  *******************
 309    2019-09-25 15:08    38  *******************
 310    2019-09-25 15:09    39  ********************
 ...    ..(  7 skipped).    ..  ********************
 318    2019-09-25 15:17    39  ********************
 319    2019-09-25 15:18    38  *******************
 ...    ..( 25 skipped).    ..  *******************
 345    2019-09-25 15:44    38  *******************
 346    2019-09-25 15:45    39  ********************
 ...    ..(  5 skipped).    ..  ********************
 352    2019-09-25 15:51    39  ********************
 353    2019-09-25 15:52    38  *******************
 ...    ..( 24 skipped).    ..  *******************
 378    2019-09-25 16:17    38  *******************
 379    2019-09-25 16:18    39  ********************
 ...    ..(  5 skipped).    ..  ********************
 385    2019-09-25 16:24    39  ********************
 386    2019-09-25 16:25    38  *******************
 ...    ..( 24 skipped).    ..  *******************
 411    2019-09-25 16:50    38  *******************
 412    2019-09-25 16:51    39  ********************
 ...    ..(  3 skipped).    ..  ********************
 416    2019-09-25 16:55    39  ********************
 417    2019-09-25 16:56    38  *******************
 ...    ..(  5 skipped).    ..  *******************
 423    2019-09-25 17:02    38  *******************
 424    2019-09-25 17:03    39  ********************
 425    2019-09-25 17:04    39  ********************
 426    2019-09-25 17:05    39  ********************
 427    2019-09-25 17:06    38  *******************
 ...    ..( 27 skipped).    ..  *******************
 455    2019-09-25 17:34    38  *******************
 456    2019-09-25 17:35    37  ******************
 ...    ..(119 skipped).    ..  ******************
  98    2019-09-25 19:35    37  ******************

SCT Error Recovery Control:
           Read:     70 (7.0 seconds)
          Write:     70 (7.0 seconds)

Device Statistics (GP/SMART Log 0x04) not supported

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            7  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            7  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4      4709736  Vendor specific


I'm not seeing anything of concern in the latest SMART output, other than the read error from the failed short test. Am I missing something? Is there anything else I should check?

The pool in question is an 8 disk RAIDZ2 pool that is a backup of my main pool. I have another backup on a second local server, and an offsite rsync backup on a two disk strip. I have one badblock tested spare drive on the shelf. Of course this occurs immediately before I head on the road for seven to ten days. I'm considering adding this drive to the pool as a spare, in case the disk fails while I'm away (I know that I must be careful to not add it to the vdev as a stripe).

If I add the disk as a spare to the backup pool, can I remove it later in case the main pool is the first pool to suffer an actual disk failure?
 

Jailer

Not strong, but bad
Joined
Sep 12, 2014
Messages
4,977
Multi zone error rate also increased to 9 most likely from the read error on the short test. Is the drive eligible for RMA?
 
Joined
Dec 2, 2015
Messages
730
Multi zone error rate also increased to 9 most likely from the read error on the short test. Is the drive eligible for RMA?
I missed the increase in multi zone error rate - thanks for catching that.

The WD warranty status page says the warranty expired about 2.5 months ago.
 

joeschmuck

Old Man
Moderator
Joined
May 28, 2011
Messages
10,994
My advice:
1) Continue to run a weekly Long/Extended SMART test and review the results and nightly Short tests. If you find that you are getting more error counts then consider replacing the failing drive. Or if you have SMART test failures always at or near the same LBA then replace the drive.
2) You could exercise the drive (read my troubleshooting guide) in an attempt to force the drive to remap the blocks.

Good Luck.
 
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