Hi Guys
I'm hoping that someone can shed some light on this issue I am having.
My setup is:
FreeNAS 9.3 - Stable - 201506292130
Asus Sabertooth 990fx
AMD 8150 Processor
32 GB ECC Kingston Memory
2 TB Mirror WD Red
3TB Mirror WD Red
4 TB Mirror WD Red
2 x 4 Port PCI Express SATA III RAID Card - Star Tech
I installed Freenas a short while ago, and left the machine off. I turned it on recently, and its coming up with the above error upon boot up.
I have run long tests on all my drives, and a fair few short tests. All without problems. The error will not go away, and will only go green after I un-check the alert.
Please see below SMART from both of the raid 1 drives. The failed and non failed.
Failed Drive
Counter part of the raid
zpool status
The server is not in production yet, as there is no rush, but I would like to get this annoying error away. I just wanted to double check this problem before I do.
Should I run WD Tools on the drive or will WD accept smartctl for returns?
Kind Regards
Lee
I'm hoping that someone can shed some light on this issue I am having.
My setup is:
FreeNAS 9.3 - Stable - 201506292130
Asus Sabertooth 990fx
AMD 8150 Processor
32 GB ECC Kingston Memory
2 TB Mirror WD Red
3TB Mirror WD Red
4 TB Mirror WD Red
2 x 4 Port PCI Express SATA III RAID Card - Star Tech
I installed Freenas a short while ago, and left the machine off. I turned it on recently, and its coming up with the above error upon boot up.
I have run long tests on all my drives, and a fair few short tests. All without problems. The error will not go away, and will only go green after I un-check the alert.
Please see below SMART from both of the raid 1 drives. The failed and non failed.
Failed Drive
Code:
~# smartctl -x /dev/ada0 smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p16 amd64] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red (AF) Device Model: WDC WD20EFRX-68EUZN0 Serial Number: WD-WCC4M0VHHX2E LU WWN Device Id: 5 0014ee 2b65fdd2f Firmware Version: 82.00A82 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Wed Jul 22 13:24:29 2015 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled ATA Security is: Disabled, NOT FROZEN [SEC1] Wt Cache Reorder: Unknown === START OF READ SMART DATA SECTION === Error SMART Status command failed Please get assistance from http://smartmontools.sourceforge.net/ Register values returned from SMART Status command are: CMD=0xb0 FR =0xda NS =0x00 SC =0x00 CL =0x00 CH =0x00 RETURN =0x0000 SMART overall-health self-assessment test result: FAILED! No failed Attributes found. General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (26580) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 268) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x703d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate POSR-K 100 253 051 - 0 3 Spin_Up_Time POS--K 100 253 021 - 0 4 Start_Stop_Count -O--CK 100 100 000 - 4 5 Reallocated_Sector_Ct PO--CK 200 200 140 - 0 7 Seek_Error_Rate -OSR-K 200 200 000 - 0 9 Power_On_Hours -O--CK 100 100 000 - 175 10 Spin_Retry_Count -O--CK 100 253 000 - 0 11 Calibration_Retry_Count -O--CK 100 253 000 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 4 192 Power-Off_Retract_Count -O--CK 200 200 000 - 0 193 Load_Cycle_Count -O--CK 200 200 000 - 12 194 Temperature_Celsius -O---K 116 115 000 - 31 196 Reallocated_Event_Count -O--CK 200 200 000 - 0 197 Current_Pending_Sector -O--CK 200 200 000 - 0 198 Offline_Uncorrectable ----CK 100 253 000 - 0 199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 0 200 Multi_Zone_Error_Rate ---R-- 200 200 000 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 5 Comprehensive SMART error log 0x03 GPL R/O 6 Ext. Comprehensive SMART error log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x09 SL R/W 1 Selective self-test log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xa0-0xa7 GPL,SL VS 16 Device vendor specific log 0xa8-0xb7 GPL,SL VS 1 Device vendor specific log 0xbd GPL,SL VS 1 Device vendor specific log 0xc0 GPL,SL VS 1 Device vendor specific log 0xc1 GPL VS 93 Device vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (6 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 168 - # 2 Short offline Completed without error 00% 144 - # 3 Short offline Completed without error 00% 123 - # 4 Short offline Completed without error 00% 122 - # 5 Short offline Completed without error 00% 121 - # 6 Short offline Completed without error 00% 120 - # 7 Short offline Completed without error 00% 119 - # 8 Short offline Completed without error 00% 118 - # 9 Short offline Completed without error 00% 117 - #10 Short offline Completed without error 00% 116 - #11 Short offline Completed without error 00% 115 - #12 Short offline Completed without error 00% 114 - #13 Short offline Completed without error 00% 113 - #14 Short offline Completed without error 00% 112 - #15 Short offline Completed without error 00% 111 - #16 Short offline Completed without error 00% 110 - #17 Short offline Completed without error 00% 109 - #18 Short offline Completed without error 00% 108 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 258 (0x0102) SCT Support Level: 1 Device State: Active (0) Current Temperature: 31 Celsius Power Cycle Min/Max Temperature: 25/32 Celsius Lifetime Min/Max Temperature: 21/32 Celsius Under/Over Temperature Limit Count: 0/0 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 0/60 Celsius Min/Max Temperature Limit: -41/85 Celsius Temperature History Size (Index): 478 (15) Index Estimated Time Temperature Celsius 16 2015-07-22 05:27 29 ********** ... ..(135 skipped). .. ********** 152 2015-07-22 07:43 29 ********** 153 2015-07-22 07:44 30 *********** ... ..(189 skipped). .. *********** 343 2015-07-22 10:54 30 *********** 344 2015-07-22 10:55 31 ************ ... ..(148 skipped). .. ************ 15 2015-07-22 13:24 31 ************ SCT Error Recovery Control: Read: Disabled Write: Disabled Device Statistics (GP Log 0x04) not supported SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 10 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 10 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000f 2 0 R_ERR response for host-to-device data FIS, CRC 0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC 0x8000 4 426880 Vendor specific
Counter part of the raid
Code:
smartctl -x /dev/ada2 smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p16 amd64] (local build) Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red (AF) Device Model: WDC WD20EFRX-68EUZN0 Serial Number: WD-WCC4M1NTSTUK LU WWN Device Id: 5 0014ee 2610a09f5 Firmware Version: 82.00A82 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Wed Jul 22 13:35:57 2015 BST SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled ATA Security is: Disabled, NOT FROZEN [SEC1] Wt Cache Reorder: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (27720) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 280) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x703d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate POSR-K 100 253 051 - 0 3 Spin_Up_Time POS--K 100 253 021 - 0 4 Start_Stop_Count -O--CK 100 100 000 - 4 5 Reallocated_Sector_Ct PO--CK 200 200 140 - 0 7 Seek_Error_Rate -OSR-K 200 200 000 - 0 9 Power_On_Hours -O--CK 100 100 000 - 175 10 Spin_Retry_Count -O--CK 100 253 000 - 0 11 Calibration_Retry_Count -O--CK 100 253 000 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 4 192 Power-Off_Retract_Count -O--CK 200 200 000 - 0 193 Load_Cycle_Count -O--CK 200 200 000 - 12 194 Temperature_Celsius -O---K 117 116 000 - 30 196 Reallocated_Event_Count -O--CK 200 200 000 - 0 197 Current_Pending_Sector -O--CK 200 200 000 - 0 198 Offline_Uncorrectable ----CK 100 253 000 - 0 199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 0 200 Multi_Zone_Error_Rate ---R-- 200 200 000 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 5 Comprehensive SMART error log 0x03 GPL R/O 6 Ext. Comprehensive SMART error log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x09 SL R/W 1 Selective self-test log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xa0-0xa7 GPL,SL VS 16 Device vendor specific log 0xa8-0xb7 GPL,SL VS 1 Device vendor specific log 0xbd GPL,SL VS 1 Device vendor specific log 0xc0 GPL,SL VS 1 Device vendor specific log 0xc1 GPL VS 93 Device vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (6 sectors) No Errors Logged SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 168 - # 2 Short offline Completed without error 00% 144 - # 3 Short offline Completed without error 00% 123 - # 4 Short offline Completed without error 00% 122 - # 5 Short offline Completed without error 00% 121 - # 6 Short offline Completed without error 00% 120 - # 7 Short offline Completed without error 00% 119 - # 8 Short offline Completed without error 00% 118 - # 9 Short offline Completed without error 00% 117 - #10 Short offline Completed without error 00% 116 - #11 Short offline Completed without error 00% 115 - #12 Short offline Completed without error 00% 114 - #13 Short offline Completed without error 00% 113 - #14 Short offline Completed without error 00% 112 - #15 Short offline Completed without error 00% 111 - #16 Short offline Completed without error 00% 110 - #17 Short offline Completed without error 00% 109 - #18 Short offline Completed without error 00% 108 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 258 (0x0102) SCT Support Level: 1 Device State: Active (0) Current Temperature: 30 Celsius Power Cycle Min/Max Temperature: 25/31 Celsius Lifetime Min/Max Temperature: 21/31 Celsius Under/Over Temperature Limit Count: 0/0 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 0/60 Celsius Min/Max Temperature Limit: -41/85 Celsius Temperature History Size (Index): 478 (26) Index Estimated Time Temperature Celsius 27 2015-07-22 05:38 28 ********* ... ..(115 skipped). .. ********* 143 2015-07-22 07:34 28 ********* 144 2015-07-22 07:35 29 ********** ... ..( 64 skipped). .. ********** 209 2015-07-22 08:40 29 ********** 210 2015-07-22 08:41 30 *********** ... ..( 28 skipped). .. *********** 239 2015-07-22 09:10 30 *********** 240 2015-07-22 09:11 29 ********** ... ..( 78 skipped). .. ********** 319 2015-07-22 10:30 29 ********** 320 2015-07-22 10:31 30 *********** 321 2015-07-22 10:32 30 *********** 322 2015-07-22 10:33 30 *********** 323 2015-07-22 10:34 29 ********** 324 2015-07-22 10:35 30 *********** ... ..( 88 skipped). .. *********** 413 2015-07-22 12:04 30 *********** 414 2015-07-22 12:05 31 ************ ... ..( 42 skipped). .. ************ 457 2015-07-22 12:48 31 ************ 458 2015-07-22 12:49 30 *********** ... ..( 45 skipped). .. *********** 26 2015-07-22 13:35 30 *********** SCT Error Recovery Control: Read: 70 (7.0 seconds) Write: 70 (7.0 seconds) Device Statistics (GP Log 0x04) not supported SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 11 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 11 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000f 2 0 R_ERR response for host-to-device data FIS, CRC 0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC 0x8000 4 427570 Vendor specific
zpool status
Code:
zpool status pool: freenas-boot state: ONLINE scan: scrub repaired 0 in 0h0m with 0 errors on Sat Jul 18 03:45:10 2015 config: NAME STATE READ WRITE CKSUM freenas-boot ONLINE 0 0 0 ada6p2 ONLINE 0 0 0 errors: No known data errors pool: raid2tb state: ONLINE scan: scrub repaired 0 in 0h0m with 0 errors on Sun Jul 19 00:00:03 2015 config: NAME STATE READ WRITE CKS UM raid2tb ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 gptid/806c2811-0244-11e5-9039-10bf488604b9 ONLINE 0 0 0 gptid/81244bfc-0244-11e5-9039-10bf488604b9 ONLINE 0 0 0 errors: No known data errors pool: raid4tb state: ONLINE scan: scrub repaired 0 in 0h0m with 0 errors on Sun Jul 19 00:00:37 2015 config: NAME STATE READ WRITE CKS UM raid4tb ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 gptid/c5048f01-0244-11e5-9039-10bf488604b9 ONLINE 0 0 0 gptid/c5755250-0244-11e5-9039-10bf488604b9 ONLINE 0 0 0 errors: No known data errors pool: riad3tb state: ONLINE scan: scrub repaired 0 in 0h0m with 0 errors on Sun Jul 19 00:00:03 2015 config: NAME STATE READ WRITE CKS UM riad3tb ONLINE 0 0 0 mirror-0 ONLINE 0 0 0 gptid/a2b11d77-0244-11e5-9039-10bf488604b9 ONLINE 0 0 0 gptid/a320c619-0244-11e5-9039-10bf488604b9 ONLINE 0 0 0 errors: No known data errors
The server is not in production yet, as there is no rush, but I would like to get this annoying error away. I just wanted to double check this problem before I do.
Should I run WD Tools on the drive or will WD accept smartctl for returns?
Kind Regards
Lee