stansanders
Cadet
- Joined
- Dec 23, 2018
- Messages
- 3
I got an email from one of my boxes with the following:
Device: /dev/da7 [SAT]: ATA error count increased from 0 to 2
Device: /dev/da7 [SAT]: 8 Offline uncorrectable sectors
Device: /dev/da7 [SAT]: 8 Currently unreadable (pending) sectors
This particular drive (da7) was replaced recently when the drive in its slot failed completely. It is a new drive and everything was showing fine until this point.
I SSH'd into the machine and checked zpool status, which shows as fine (state online for everything, 0 for read/write/cks across the board)
I did smartctl -a /dev/da7 and subsequently smartctl -t short /dev/da7, the results of which are below. My research suggests that the kinds of errors this drive is having indicate it's failing, but I'm confused as smart seems to think this drive is healthy. The pool it lives in is a 6-drive raid Z2 living inside a poweredge r510 with a swapped and flashed LSI card. I'd like to understand this situation better for both my own administrative knowledge as well as knowing whether to start the process of RMA'ing this drive as it's quite new and still under warranty.
smartctl results
Device: /dev/da7 [SAT]: ATA error count increased from 0 to 2
Device: /dev/da7 [SAT]: 8 Offline uncorrectable sectors
Device: /dev/da7 [SAT]: 8 Currently unreadable (pending) sectors
This particular drive (da7) was replaced recently when the drive in its slot failed completely. It is a new drive and everything was showing fine until this point.
I SSH'd into the machine and checked zpool status, which shows as fine (state online for everything, 0 for read/write/cks across the board)
I did smartctl -a /dev/da7 and subsequently smartctl -t short /dev/da7, the results of which are below. My research suggests that the kinds of errors this drive is having indicate it's failing, but I'm confused as smart seems to think this drive is healthy. The pool it lives in is a 6-drive raid Z2 living inside a poweredge r510 with a swapped and flashed LSI card. I'd like to understand this situation better for both my own administrative knowledge as well as knowing whether to start the process of RMA'ing this drive as it's quite new and still under warranty.
smartctl results
Code:
root@freenas:~ # smartctl -a /dev/da7
smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.1-STABLE amd64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 3.5
Device Model: ST2000DM006-2DM164
Serial Number: Z4ZCDT2J
LU WWN Device Id: 5 000c50 0b3ac15dc
Firmware Version: CC26
User Capacity: 2,000,398,934,016 bytes [2.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ACS-2, ACS-3 T13/2161-D revision 3b
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sun Dec 23 13:25:14 2018 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 89) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off supp ort.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 217) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x1085) SCT Status supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 109 099 006 Pre-fail Always - 21385288
3 Spin_Up_Time 0x0003 100 100 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 1
5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 066 060 030 Pre-fail Always - 3697563
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 211
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 1
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 097 097 000 Old_age Always - 3
188 Command_Timeout 0x0032 100 100 000 Old_age Always - 0 0 0
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 072 070 045 Old_age Always - 28 (Min/Max 21/30)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 3
194 Temperature_Celsius 0x0022 028 040 000 Old_age Always - 28 (0 21 0 0 0)
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 8
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 8
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 211h+32m+54.611s
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 3457523060
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 3214992952
SMART Error Log Version: 1
ATA Error Count: 3
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 3 occurred at disk power-on lifetime: 203 hours (8 days + 11 hours)
When the command that caused the error occurred, the device was active or idle .
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: WP at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 08 ff ff ff 4f 00 8d+11:56:26.131 WRITE FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:56:26.131 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:56:26.131 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:56:26.131 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:56:26.131 READ FPDMA QUEUED
Error 2 occurred at disk power-on lifetime: 203 hours (8 days + 11 hours)
When the command that caused the error occurred, the device was active or idle .
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 f8 ff ff ff 4f 00 8d+11:48:56.128 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:48:56.128 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:48:56.128 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:48:56.128 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:48:56.128 READ FPDMA QUEUED
Error 1 occurred at disk power-on lifetime: 203 hours (8 days + 11 hours)
When the command that caused the error occurred, the device was active or idle .
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 ff ff ff 0f Error: UNC at LBA = 0x0fffffff = 268435455
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 d0 ff ff ff 4f 00 8d+11:39:36.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:39:36.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:39:36.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:39:36.773 READ FPDMA QUEUED
60 00 00 ff ff ff 4f 00 8d+11:39:36.773 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
No self-tests have been logged. [To run self-tests, use: smartctl -t]
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Code:
root@freenas:~ # smartctl -t short /dev/da7 smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.1-STABLE amd64] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF OFFLINE IMMEDIATE AND SELF-TEST SECTION === Sending command: "Execute SMART Short self-test routine immediately in off-line mode". Drive command "Execute SMART Short self-test routine immediately in off-line mode" successful. Testing has begun. Please wait 1 minutes for test to complete. Test will complete after Sun Dec 23 13:30:54 2018 Use smartctl -X to abort test. root@freenas:~ # smartctl -l selftest /dev/da7 smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.1-STABLE amd64] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF READ SMART DATA SECTION === SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA _of_first_error # 1 Short offline Self-test routine in progress 10% 212 - root@freenas:~ # smartctl -l selftest /dev/da7 smartctl 6.5 2016-05-07 r4318 [FreeBSD 11.1-STABLE amd64] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF READ SMART DATA SECTION === SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA _of_first_error # 1 Short offline Completed without error 00% 212 - root@freenas:~ #
