efficientts
Cadet
- Joined
- Jun 26, 2018
- Messages
- 3
Hello,
I am having a problem setting up the scanner to save the document to a shared folder.
I created a user and assigned it to the folder. I do not have a problem accessing the folder using PC with the credential. However, it does not work from the printer. I have contacted the Canon Support but no luck. They only say that the permission to the folder is not correct.
I do not understand why it would not work while accessing from a PC has no problem.
Any help would be appreciated.
Thanks in advance.
I am having a problem setting up the scanner to save the document to a shared folder.
I created a user and assigned it to the folder. I do not have a problem accessing the folder using PC with the credential. However, it does not work from the printer. I have contacted the Canon Support but no luck. They only say that the permission to the folder is not correct.
I do not understand why it would not work while accessing from a PC has no problem.
Any help would be appreciated.
Thanks in advance.