Cannot install any plugin - urlopen error [Errno 8]

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babaz83

babaz83

Dabbler
Joined
Nov 10, 2014
Messages
19
Hi all,
I'm not able to install any plugin.
I'm running freenas 11.2 stable everytime I try to install a plugin I receive this error message

with DHCP i see this
urlopen error [Errno 8] hostname nor servname provided, or not known
Code:
Error: concurrent.futures.process._RemoteTraceback: 
"""
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
	encode_chunked=req.has_header('Transfer-encoding'))
  File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
	self._send_request(method, url, body, headers, encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
	self.endheaders(body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
	self._send_output(message_body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
	self.send(msg)
  File "/usr/local/lib/python3.6/http/client.py", line 964, in send
	self.connect()
  File "/usr/local/lib/python3.6/http/client.py", line 1392, in connect
	super().connect()
  File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
	(self.host,self.port), self.timeout, self.source_address)
  File "/usr/local/lib/python3.6/socket.py", line 704, in create_connection
	for res in getaddrinfo(host, port, 0, SOCK_STREAM):
  File "/usr/local/lib/python3.6/socket.py", line 745, in getaddrinfo
	for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 8] hostname nor servname provided, or not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/process.py", line 175, in _process_worker
	r = call_item.fn(*call_item.args, **call_item.kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 122, in main_worker
	res = loop.run_until_complete(coro)
  File "/usr/local/lib/python3.6/asyncio/base_events.py", line 468, in run_until_complete
	return future.result()
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 82, in _run
	return await self._call(f'{service_name}.{method}', serviceobj, methodobj, params=args, job=job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 75, in _call
	return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 75, in _call
	return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/schema.py", line 662, in nf
	return f(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/plugins/jail.py", line 238, in fetch
	iocage.fetch(**options)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/iocage.py", line 909, in fetch
	props, accept_license=accept, official=official)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 689, in fetch_plugin_index
	props, 0, accept_license)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 125, in fetch_plugin
	self.__fetch_plugin_post_install__(conf, _conf, jaildir, jail_name)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 514, in __fetch_plugin_post_install__
	outstream=devnull, errstream=devnull)
  File "/usr/local/lib/python3.6/site-packages/dulwich/porcelain.py", line 310, in clone
	progress=errstream.write)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 363, in fetch
	progress)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1398, in fetch_pack
	b"git-upload-pack", url)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1282, in _discover_references
	resp, read = self._http_request(url, headers, allow_compression=True)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1261, in _http_request
	resp = self.opener.open(req)
  File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
	response = self._open(req, data)
  File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
	'_open', req)
  File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
	result = func(*args)
  File "/usr/local/lib/python3.6/urllib/request.py", line 1361, in https_open
	context=self._context, check_hostname=self._check_hostname)
  File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
	raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>
"""

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/middlewared/job.py", line 332, in run
	await self.future
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/job.py", line 356, in __run_body
	rv = await self.middleware._call_worker(self.serviceobj, self.method_name, *self.args, job={'id': self.id})
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 977, in _call_worker
	job,
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 908, in run_in_proc
	return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 902, in run_in_executor
	return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>

If i put an IP manually i see this

{repo} could not be reached, please check your DNS
Code:
Error: concurrent.futures.process._RemoteTraceback: 
"""
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/process.py", line 175, in _process_worker
	r = call_item.fn(*call_item.args, **call_item.kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 122, in main_worker
	res = loop.run_until_complete(coro)
  File "/usr/local/lib/python3.6/asyncio/base_events.py", line 468, in run_until_complete
	return future.result()
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 82, in _run
	return await self._call(f'{service_name}.{method}', serviceobj, methodobj, params=args, job=job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 75, in _call
	return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 75, in _call
	return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/schema.py", line 662, in nf
	return f(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/plugins/jail.py", line 238, in fetch
	iocage.fetch(**options)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/iocage.py", line 909, in fetch
	props, accept_license=accept, official=official)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 689, in fetch_plugin_index
	props, 0, accept_license)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 124, in fetch_plugin
	_conf, pkg, props, repo_dir)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 461, in __fetch_plugin_install_packages__
	uuid, jaildir, _conf, repo=conf["packagesite"], site=repo_name)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_create.py", line 556, in create_install_packages
	silent=self.silent)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_common.py", line 82, in logit
	_callback({"level": level, "message": msg}, exit_on_error)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_common.py", line 61, in callback
	raise RuntimeError(message)
RuntimeError: {repo} could not be reached, please check your DNS
"""

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/middlewared/job.py", line 332, in run
	await self.future
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/job.py", line 356, in __run_body
	rv = await self.middleware._call_worker(self.serviceobj, self.method_name, *self.args, job={'id': self.id})
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 977, in _call_worker
	job,
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 908, in run_in_proc
	return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 902, in run_in_executor
	return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
RuntimeError: {repo} could not be reached, please check your DNS


I will appreciate your help.
Thank you in advance
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
This is happening with me, when will BETA2 be out and when will it fix?, is there anything i can do now?
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
Can i update to this from the GUI or will i have to burn the iso to a USB and upgrade that way?
 
8-bit Yoda

8-bit Yoda

Explorer
Joined
Jun 16, 2018
Messages
68
It may be a good idea to start your own thread, where you start off with providing enough information for someone make sense of your specific situation.

Can you tell us something about your hardware? The forum rules has a section on Hardware information.
Are you running FreeNAS in a VM?
Etc...
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
I am not using a VM
I am using an Intel(R) Pentium G620
8GB RAM
2x 500GB Baracudas in Mirror
And a 320GB Hard drive that isn't in use (I plan to use it for Plex but get the same error as OP when installing the plugin)
I am on the latest version which came out today 11.2 BETA2

Here is the error message;
Code:
<urlopen error [Errno 8] hostname nor servname provided, or not known>


And here is the more info text
Code:
Error: concurrent.futures.process._RemoteTraceback:
"""
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
	encode_chunked=req.has_header('Transfer-encoding'))
  File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
	self._send_request(method, url, body, headers, encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
	self.endheaders(body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
	self._send_output(message_body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
	self.send(msg)
  File "/usr/local/lib/python3.6/http/client.py", line 964, in send
	self.connect()
  File "/usr/local/lib/python3.6/http/client.py", line 1392, in connect
	super().connect()
  File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
	(self.host,self.port), self.timeout, self.source_address)
  File "/usr/local/lib/python3.6/socket.py", line 704, in create_connection
	for res in getaddrinfo(host, port, 0, SOCK_STREAM):
  File "/usr/local/lib/python3.6/socket.py", line 745, in getaddrinfo
	for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 8] hostname nor servname provided, or not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/process.py", line 175, in _process_worker
	r = call_item.fn(*call_item.args, **call_item.kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 122, in main_worker
	res = loop.run_until_complete(coro)
  File "/usr/local/lib/python3.6/asyncio/base_events.py", line 468, in run_until_complete
	return future.result()
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 82, in _run
	return await self._call(f'{service_name}.{method}', serviceobj, methodobj, params=args, job=job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 75, in _call
	return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 75, in _call
	return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/schema.py", line 662, in nf
	return f(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/plugins/jail.py", line 248, in fetch
	iocage.fetch(**options)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/iocage.py", line 909, in fetch
	props, accept_license=accept, official=official)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 690, in fetch_plugin_index
	props, 0, accept_license)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 128, in fetch_plugin
	self.__fetch_plugin_post_install__(conf, _conf, jaildir, jail_name)
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 515, in __fetch_plugin_post_install__
	self.__clone_repo(conf['artifact'], f'{jaildir}/plugin')
  File "/usr/local/lib/python3.6/site-packages/iocage/lib/ioc_plugin.py", line 1233, in __clone_repo
	remote_refs = client.fetch(repo_url, local)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 363, in fetch
	progress)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1398, in fetch_pack
	b"git-upload-pack", url)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1282, in _discover_references
	resp, read = self._http_request(url, headers, allow_compression=True)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1261, in _http_request
	resp = self.opener.open(req)
  File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
	response = self._open(req, data)
  File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
	'_open', req)
  File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
	result = func(*args)
  File "/usr/local/lib/python3.6/urllib/request.py", line 1361, in https_open
	context=self._context, check_hostname=self._check_hostname)
  File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
	raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>
"""

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/middlewared/job.py", line 332, in run
	await self.future
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/job.py", line 356, in __run_body
	rv = await self.middleware._call_worker(self.serviceobj, self.method_name, *self.args, job={'id': self.id})
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 977, in _call_worker
	job,
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 908, in run_in_proc
	return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
  File "/usr/local/lib/python3.6/asyncio/coroutines.py", line 129, in throw
	return self.gen.throw(type, value, traceback)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 902, in run_in_executor
	return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>
 
D

diskdiddler

Wizard
Joined
Jul 9, 2014
Messages
2,377
Which plugin are you using?

Can you try and manually configure a nameserver in the networking section, just for testing?
8.8.8.8 should do it initially.
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
diskdiddler said:
Which plugin are you using?

Can you try and manually configure a nameserver in the networking section, just for testing?
8.8.8.8 should do it initially.
Click to expand...

I am trying to install the Plex Media Server Plugin, i have set it to 8.8.8.8 but that doesnt work wither, tried restarting the system
 
D

diskdiddler

Wizard
Joined
Jul 9, 2014
Messages
2,377
I'll test it now.

BETA2, right?
Can you install any other plugins?
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
Yes i am on BETA2
I just tried installing another Plugin (Bittorrent) and it does the same thing
 
denis13wroc

denis13wroc

Cadet
Joined
Aug 2, 2018
Messages
1
I installed FreeNas 11.2 Beta2 yesterday on a physical machine and I have exactly the same problem
 
Dongle

Dongle

Cadet
Joined
Nov 7, 2013
Messages
3
hello together
i also have the same problem with the installation of plex media player
after then, i tried the installation of madsonic media streamer, it was the same problem
best regards, daniel
upload_2018-8-2_15-3-2.png
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
So i get lots of people have the issue, what we need is a fix? Anyone know of one?
 
D

diskdiddler

Wizard
Joined
Jul 9, 2014
Messages
2,377
Sorry, went out to dinner and then bed.

Plex installed fine for me, on 11.2 Beta2
 
D

diskdiddler

Wizard
Joined
Jul 9, 2014
Messages
2,377
So if you have 11.2 beta2 and still get this error, that's not good, might be worth logging a job.

I did manually specify a nameserver on my FreeNAS machine for 11.2, never had to before. IF you specify one in the networking section, reboot, does it fix this problem?
 
B

BlueCalex

Dabbler
Joined
Jul 24, 2018
Messages
12
diskdiddler said:
So if you have 11.2 beta2 and still get this error, that's not good, might be worth logging a job.

I did manually specify a nameserver on my FreeNAS machine for 11.2, never had to before. IF you specify one in the networking section, reboot, does it fix this problem?
Click to expand...

I did specify a name server then reboot, i did 8.8.8.8 like you said and it didnt work
 
D

diskdiddler

Wizard
Joined
Jul 9, 2014
Messages
2,377
Unfortunately it might be best to log a job about that. It shouldn't be occuring.
 
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