Updated hardware - Disks aren't showing up.

[Berkyjay]

I recently purchased some new hardware and I installed it into my rig and I finally got FreeNAS back up and running. But when I logged on none of my disks were available. I have these alerts showing up:

Not sure how to proceed here as it's a bit above my skill level. Have I lost my data or are there steps I can take to re-establish my raid array? If not then can someone explain what exactly did I do wrong here so can learn from this experience. Oh I do have a backup that's about 2 months old so losing data wouldn't be a total loss.

Here is the hardware that was there before and the new hardware.

• Upgrading the motherboard from a ASRock Z97E-ITX/ac to a ASRock C236 WSI
• Upgrading the CPU from a Intel Core i5-4590 to a Intel Xeon E3-1220 V6
• Upgrading memory from Ballistix Sport 16GB Kit (8GBx2) DDR3 to Crucial 16GB Single DDR4 2400
• My case is a Silverstone DS380B with a SilverStone Technology 450W power supply, which is staying the same.
• The OS is on a thumb drive and I have 6 WD Red HDDs (Split among 2 separate pools).

 

[danb35]

Well, let's try some basic troubleshooting. What's the output of camcontrol devlist, zpool status, and zpool import?

 

[Berkyjay]

Well, let's try some basic troubleshooting. What's the output of camcontrol devlist, zpool status, and zpool import?

camcontrol devlist:
<SanDisk Cruzer Fit 1.27> at scbus9 target 0 lun 0 (pass0,da0)


zpool status:
pool: freenas-boot
state: ONLINE
scan: scrub repaired 0 in 0 days 00:25:40 with 0 errors on Tue Jun 18 04:10:40 2019
config:

NAME STATE READ WRITE CKSUM
freenas-boot ONLINE 0 0 0
da0p2 ONLINE 0 0 0

errors: No known data errors

zpool import:
Empty return

 

[danb35]

OK, so the OS isn't seeing the disks at all. It's possible that they all failed simultaneously, but it seems pretty unlikely. I assume the disks are all connected to the onboard SATA ports? Those are run by the Intel chipset, which should be supported. I'd check things like power and SATA cables--make sure everything's connected securely.

 

[Berkyjay]

I'd check things like power and SATA cables--make sure everything's connected securely.

This. The second I read this I realized that I forgot to reconnect the power to the HDD cage. Gonna go check this now.

 

[Berkyjay]

OK, so the OS isn't seeing the disks at all. It's possible that they all failed simultaneously, but it seems pretty unlikely. I assume the disks are all connected to the onboard SATA ports? Those are run by the Intel chipset, which should be supported. I'd check things like power and SATA cables--make sure everything's connected securely.

OK so I did forget to reconnect the power cables to the HDD cage. I rebooted but I haven't gotten the interface back yet. Does it take a long while for it to come back online when I have 13TB of data on those drives? Or should it happen within a minute or so?

 

[danb35]

It's not unusual for FreeNAS to take a few minutes to boot. If you can SSH to the server, re-run the same commands as before and see what they're telling you.

 

[Berkyjay]

Yeah it's inaccessible. I can't even SSH in. I might have to reconnect the video card so I can see what's going on.

Update:

OK I think I know what's I know what's going on. Since this is a workstation Mobo it's defaulting to HDDs as the first boot device, superseding the thumbdrive with my OS. So I need to figure out how to change the boot order in the BIOS. Hopefully if I figure that out all this will clear up.

 

[Berkyjay]

It's not unusual for FreeNAS to take a few minutes to boot. If you can SSH to the server, re-run the same commands as before and see what they're telling you.

OK sorry for the delay getting back to you. Work got in the way. So good news! I was able to get my drives back and all the data is intact. The issue came down to the fact that the hard drive cage in my case has 2 SATA ports per drive space. I had assumed incorrectly that they were interchangeable so I picked which one was more convenient to plug into per drive (very little space for connections).

So once I plug the power cables into the cage I was only getting a few drives showing up. Once I figured out which port was the correct one all the drives showed up and my RAID array was reestablished. I feel so relieved. Thank you for your help. You laid a few bread crumbs that helped me sort this out.