TrueNAS GUI displays blank

Sigma9

Cadet
Joined
Sep 17, 2023
Messages
3
Visited my TrueNAS IP address, expecting to get the login screen. Instead, I get a blank black screen. Tried in Chrome and Firefox. Even tried Edge. All report the same errors after several minutes:

Loading failed for the module with source “http://192.168.xxx.xxx/ui/main-es2016.dca689f34b103e6f6a9d.js”.
Loading failed for the <script> with source “http://192.168.xxx.xxx/ui/scripts.a6f095e3d5bfe5af0e77.js”.

I've tried things I've seen on the forum dating back a few years, but nothing works.

No improvements from rebooting the system (both via reboot in ssh command line, and a hard reset). No help clearing the cache on browsers.

SMB shares are working fine.

Hardware is a TrueNAS Mini-3.0-X+
Software: TrueNAS 13.0-U5.3 (seems to be latest version)

zpool status -v shows all drive ONLINE with no errors, including the freenas-boot.

Strangely, I can access the UI from Chrome on an Android phone, but that is of limited utility owing to the small screen size.

Does anyone have any ideas?
 

Sigma9

Cadet
Joined
Sep 17, 2023
Messages
3
I just tried the freenas-verify command in an SSH system and it reports "All Files, Directories and Symlinks in the system were verified successfully".

Would this integrity check include the script files that fail to load? I'm trying to decide if I need to re-install TrueNAS (I would rather not).

I tried running Chrome on an Android tablet (larger screen), but ran into the same problem as the Windows browsers. The GUI only seems to work on my small phone screen.
 

Sigma9

Cadet
Joined
Sep 17, 2023
Messages
3
Some more information that might be helpful.
Chrome debugging notes the following:

Code:
GET http://192.168.xxx.xxx/ui/main-es2016.dca689f34b103e6f6a9d.js net::ERR_CONNECTION_RESET 200 (OK)
GET http://192.168.xxx.xxx/ui/styles.278ad6cadcdd3b273dd6.css net::ERR_CONNECTION_RESET 200 (OK)
GET http://192.168.xxx.xxx/ui/scripts.a6f095e3d5bfe5af0e77.js net::ERR_CONNECTION_RESET 200 (OK)
GET http://192.168.xxx.xxx/ui/assets/iconfont/mdi/css/materialdesignicons.min.css net::ERR_CONNECTION_RESET 200 (OK)
GET http://192.168.xxx.xxx/images/android-icon-144x144.png 404 (Not Found)
signin:1 Error while trying to use the following icon from the Manifest: http://192.168.123.10/images/android-icon-144x144.png (Download error or resource isn't a valid image)


There are also several complaints about all the images referenced in the manifest.json file being missing (including the one above).

Code:
manifest.json

{
 "name": "App",
 "icons": [
  {
   "src": "\/images\/android-icon-36x36.png",
   "sizes": "36x36",
   "type": "image\/png",
   "density": "0.75"
  },
  {
   "src": "\/android-icon-48x48.png",
   "sizes": "48x48",
   "type": "image\/png",
   "density": "1.0"
  },
  {
   "src": "\/images\/android-icon-72x72.png",
   "sizes": "72x72",
   "type": "image\/png",
   "density": "1.5"
  },
  {
   "src": "\/images\/android-icon-96x96.png",
   "sizes": "96x96",
   "type": "image\/png",
   "density": "2.0"
  },
  {
   "src": "\/images\/android-icon-144x144.png",
   "sizes": "144x144",
   "type": "image\/png",
   "density": "3.0"
  },
  {
   "src": "\/images\/android-icon-192x192.png",
   "sizes": "192x192",
   "type": "image\/png",
   "density": "4.0"
  }
 ]
}
 
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