Noctris
Contributor
- Joined
- Jul 3, 2013
- Messages
- 163
Hi Guys,
So i've had my system (Nebula in signature) running for a while and i got an error in the smart reporting ( selft-test count failed from 0 To 1) apparently due to read failure.
It has been increasing ever since although sometimes if completes without an error ( strange). I tried reinserting the drive in the bay thinking it was a bad contact, swapped the drive to a different bay ( which is on a different sas cable and controller) but it keeps doing the error wat the same LBA..
So my question is: what do the more experienced guys here think ? RMA or not worry yet ?
If RMA: is this something WD would accept for RMA and are there any Europeans here that have had the RMA Procedure completed ? Up until now i only handled RMA with the local store which is always a Hasstle. Mainly because they want the disk before giving a new one which I , logically, would never do. So i'd preffer to do it with WD Direct.
Thanks in advance for the advice !
So i've had my system (Nebula in signature) running for a while and i got an error in the smart reporting ( selft-test count failed from 0 To 1) apparently due to read failure.
It has been increasing ever since although sometimes if completes without an error ( strange). I tried reinserting the drive in the bay thinking it was a bad contact, swapped the drive to a different bay ( which is on a different sas cable and controller) but it keeps doing the error wat the same LBA..
So my question is: what do the more experienced guys here think ? RMA or not worry yet ?
If RMA: is this something WD would accept for RMA and are there any Europeans here that have had the RMA Procedure completed ? Up until now i only handled RMA with the local store which is always a Hasstle. Mainly because they want the disk before giving a new one which I , logically, would never do. So i'd preffer to do it with WD Direct.
Thanks in advance for the advice !
Code:
[root@nebula] ~# smartctl -a /dev/da4 smartctl 6.5 2016-05-07 r4318 [FreeBSD 10.3-STABLE amd64] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red Device Model: WDC WD30EFRX-68EUZN0 Serial Number: WD-WCC4N5AE55VS LU WWN Device Id: 5 0014ee 20bc49fa3 Firmware Version: 82.00A82 User Capacity: 3,000,592,982,016 bytes [3.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Thu Nov 3 16:42:27 2016 CET SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 113) The previous self-test completed having the read element of the test failed. Total time to complete Offline data collection: (39900) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 400) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x703d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 21 3 Spin_Up_Time 0x0027 178 177 021 Pre-fail Always - 6058 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 85 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 1 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 084 084 000 Old_age Always - 12374 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 85 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 83 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 338 194 Temperature_Celsius 0x0022 121 111 000 Old_age Always - 29 196 Reallocated_Event_Count 0x0032 199 199 000 Old_age Always - 1 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 5 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed: read failure 10% 12358 37402232 # 2 Short offline Completed: read failure 10% 12345 37402232 # 3 Short offline Completed without error 00% 12321 - # 4 Short offline Completed: read failure 10% 12297 37402232 # 5 Short offline Completed: read failure 10% 12272 37402232 # 6 Short offline Completed: read failure 10% 12248 37402232 # 7 Short offline Completed: read failure 10% 12224 37402232 # 8 Short offline Completed: read failure 10% 12200 37402232 # 9 Short offline Completed: read failure 10% 12176 37402232 #10 Extended captive Interrupted (host reset) 90% 12166 - #11 Extended captive Interrupted (host reset) 90% 12166 - #12 Short offline Completed: read failure 10% 12153 37402232 #13 Short offline Completed without error 00% 12128 - #14 Short offline Completed without error 00% 12116 - #15 Short offline Completed without error 00% 12104 - #16 Short offline Completed without error 00% 12092 - #17 Short offline Completed without error 00% 12080 - #18 Short offline Completed without error 00% 12068 - #19 Short offline Completed without error 00% 12056 - #20 Short offline Completed without error 00% 12045 - #21 Short offline Completed without error 00% 12031 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. [root@nebula] ~# badblocks -h badblocks: option requires an argument -- h Usage: badblocks [-b block_size] [-i input_file] [-o output_file] [-svwnf] [-c blocks_at_once] [-d delay_factor_between_reads] [-e max_bad_blocks] [-p num_passes] [-t test_pattern [-t test_pattern [...]]] device [last_block [first_block]]