The Official Plugin Plex Media Server does not play videos anymore after the official update

[Bostjan]

The plugin was updated through TrueNAS web GUI (today, 28 march 2022). The update button in the plugins section on TrueNAS.
Now it is
Version: 1.25.7.5604
Plugin: plexmediaserver-plexpass
Release: 12.2-RELEASE-p15

I don't recall what the previous version was. I believe it was 1.25.6.xxxx and 12.2-RELEASE-p11. It was a fresh/clean install though.

When I now play a video I get an error message:
Playback Error
Conversion failed. The transcoder exited due to an error.

The video is the same video as I played it perfectly before the update.

Any help would be appreciated to resolve this issue as this is an Official Plugin.

Thank you very much.

 

[JohnDigital]

Im not particularly sure why you are getting this error, however, I show the latest and greatest to be 1.25.8.5663. So it would seem that even after update your a bit behind. Not saying this is the issue, i think that maybe you might have permission issues on your plex/transcode directory possibly after jail update to 12.2-RELEASE-p15.

You dont mention which client(s) your using either that could be helpful.