New crashplan install not able to look up crashplan dns

[johnjaylward]

I'm trying to install crashplan on a new freenas box but am having trouble getting it to authenticate my account. I get an error in the log that looks like this bug report comment: https://bugs.freenas.org/issues/6324 .

I assumed the jail was using a port of the JVM from linux which uses a different host.conf format. I tried installing the freeBSD version of the JVM, however when I started crashplan with that, it seems that crashplan is then unable to find the configuration files and always restart as if it's a fresh install.

Does anyone know of a workaround for this, or do I just need to wait until the plugin is updated?

 

[SweetAndLow]

https://forums.freenas.org/index.php?threads/crashplan-3-6-3.18416/

This thread hold your solution I bet.

 

[johnjaylward]

I looked at that thread as well, but I didn't see anything I would need to change in my configuration.

• The -D...PollSelectorProvider option was already in the run.conf.
• The heap size shouldn't affect DNS lookups
• crashplan starts just fine and I can connect with the client interface over an ssh tunnel

 

[SweetAndLow]

Well that bug you posted is directly related to the thread I linked. So your issue must be different.

Why are you taking about heap size?

 

[johnjaylward]

someone mentioned updating the heap to a larger size further down the thread you linked.

 

[SweetAndLow]

That isn't the issue. Heap size relates to backup dataset size and if too small it will crash the crashplan process when doing dedup.