LSI 9340-8i IT Mode issue

[ArcProd]

Hi. I just got this HBA and it doesn't work in the PC I want to use it with truenas (I7 first generation - 16 Gb RAM). The pc make three bips and never start (nether bios)

In a newer PC it works fine.

Is there any compatibility Issue? Or minimal requirements?

 

[Ericloewe]

I just got this HBA

Not directly related to your issue, but are you sure it's been crossflashed to IT mode? Because natively it's a MegaRAID card.

(I7 first generation

What motherboard? Which slot?

 

[ArcProd]

Motherboard Intel DX58SO
It has 2 PCIexpressx16 and the card doest work at any.

The Card has been flashed to IT Mode

 

[Davvo]

Does the PC boot without it?

 

[Ericloewe]

If you check the manual, it states that three long beeps mean a memory error - don't forget why manuals exist.

Now, a memory error isn't quite as bizarre as you might think. PC motherboards use SMBus for many things, including memory detection and configuration, and for sideband access to PCIe devices. Some motherboards share these busses in ways that create incompatibilities if a PCIe shows up that tries to communicate over the SMBus - as LSI SAS controllers are known to do. The controller effectively talks over the memory's SPD ICs and keeps the system from identifying what memory is installed.

I suspect isolating the card from the SMBus would resolve your issue (with no loss of functionality, it's an integrated server feature). There are several options:

1. Some boards allow you to isolate the PCIe slots from the SMBus, e.g. with a jumper. The manual for yours does not offer this option, but definitely look around for such a jumper.
2. A different slot may be on a different bus and avoid the problem. You may need to use a x4 to x8 riser or manually hack away at the slot...
3. You can tape over the card's SMBus pins with electrical tape.

Needless to say, 2. and 3. are not great and you're on your own and any hacks are at your own risk.

 

[Ericloewe]

Does the PC boot without it?

A good question. I'd hope so, but it's always good to be sure.

 

[WI_Hedgehog]

How was the HBA acquired? eBay? As a note there are many clones (fake controllers) available new at rock-bottom prices. Some clones have unresolved issues.

 

[ArcProd]

Solved. I bought it at Aliexpress. I contacted the store and they gave my the solution. Is what ERICLOEWE said.
I just had to tape some of the pins

Now it works perfect.

This is the card

Aliexpress LSI 9340-8i IT MODE


I'm using it with this expander

Original para Lenovo Adaptec AEC-82885T

I just have a doubt what's these error that shows up??

 

[ArcProd]

I'll test it these days and post the results.
Thank's for answering so fast

 

[ArcProd]

Hi it's been a month at everything works fine with the cards I bought at Aliexpress (very good price).
I have 2 SAS drives of 8tb each and 5 Sata hdd of 2tb each.
The two pools work perfect

 

[Davvo]

How did you resolved the errors issue? Please write it down for future readers.

 

[ArcProd]

I reintall the truenas in two SSD of 80 Gb.
Remove the 4 Sata HHD of 1 Tb (I was using them just to test the system)
Install 2 SAS of 8Tb and 5 Sata HDD of 2 Gb.
After the instalation the problem disapear