Edward Bridge
Cadet
- Joined
- May 10, 2016
- Messages
- 6
Something has gone awry and neither the update nor support tabs under system allow me to communicate.
For Check update I get:
When I try to fill out the support ticket I get:
I'm also trying to figure how/if I should upgrade to the new FreeNAS?
I have very little experience in the Unix system world and am using FreeNAS for file storage for myself, but wondering if I need an "appliance" system.
For Check update I get:
Code:
Update server could not be reached <urlopen error [Errno 8] hostname nor servname provided, or not known> Traceback Traceback (most recent call last): File "/usr/local/www/freenasUI/../freenasUI/system/views.py", line 1448, in update_check train=updateobj.get_train(), File "/usr/local/www/freenasUI/../freenasUI/system/models.py", line 569, in get_train trains = conf.AvailableTrains() or [] File "/usr/local/lib/freenasOS/Configuration.py", line 860, in AvailableTrains fileref = self.TryGetNetworkFile(file = TRAIN_FILE, reason = "FetchTrains") File "/usr/local/lib/freenasOS/Configuration.py", line 639, in TryGetNetworkFile raise url_exc URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>
When I try to fill out the support ticket I get:
Code:
Connection failed: HTTPSConnectionPool(host='support-proxy.ixsystems.com', port=443): Max retries exceeded with url: /freenas/api/v1.0/categories (Caused by NewConnectionError(': Failed to establish a new connection: [Errno 8] hostname nor servname provided, or not known',))
I'm also trying to figure how/if I should upgrade to the new FreeNAS?
I have very little experience in the Unix system world and am using FreeNAS for file storage for myself, but wondering if I need an "appliance" system.