Hello - complete newbie here looking for some help confirming my suspicions that I have a dead-on-arrival drive. I've followed this guide so far https://www.truenas.com/community/r...bleshooting-guide-all-versions-of-freenas.17/. I've just converted a desktop to Truenas.
Specs:
CPU: Intel 4790k
MB: asus z97-a
RAM: 32GB DDR3
Boot drive: PNY CS900 Series 2.5" SATA III 6Gb/s - 120GB SSD
HBA: LSI 9240-8i = (9211-8I) IT Mode (new from Ebay for this build)
Pool0: 3x Seagate Exos 7E8 6TB in raid-z1 (new from Amazon for this build)
Shortly after importing new data, I started getting Critical Errors for unreadable and uncorrectable sectors, and the pool is showing as DEGRADED.
I'm running a long SMART test now, however, the short test returns the following results. MSART ID5, 197 and 198 appear "to have failed for RMA purposes" according to the help guide. I'm also confused that the errors have occurred at 'Power-on-lifetime' of 1316hrs. These drives are new and should only have been run for <24hrs in my possession. Is it normal for new drives to have these times, or does this indicate I might have been ripped off with previously RMA'd drives?
Specs:
CPU: Intel 4790k
MB: asus z97-a
RAM: 32GB DDR3
Boot drive: PNY CS900 Series 2.5" SATA III 6Gb/s - 120GB SSD
HBA: LSI 9240-8i = (9211-8I) IT Mode (new from Ebay for this build)
Pool0: 3x Seagate Exos 7E8 6TB in raid-z1 (new from Amazon for this build)
Shortly after importing new data, I started getting Critical Errors for unreadable and uncorrectable sectors, and the pool is showing as DEGRADED.
I'm running a long SMART test now, however, the short test returns the following results. MSART ID5, 197 and 198 appear "to have failed for RMA purposes" according to the help guide. I'm also confused that the errors have occurred at 'Power-on-lifetime' of 1316hrs. These drives are new and should only have been run for <24hrs in my possession. Is it normal for new drives to have these times, or does this indicate I might have been ripped off with previously RMA'd drives?
Code:
If Selective self-test is pending on power-up, resume after 0 minute delay.
root@truenas[~]# smartctl -a /dev/da1
smartctl 7.2 2020-12-30 r5155 [FreeBSD 12.2-RELEASE-p12 amd64] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Device Model: ST6000NM021A-2R7101
Serial Number: WNB0P40H
LU WWN Device Id: 5 000c50 0cfea6b29
Firmware Version: SN02
User Capacity: 6,001,175,126,016 bytes [6.00 TB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: 7200 rpm
Form Factor: 3.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-4 (minor revision not indicated)
SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Fri Apr 15 11:11:41 2022 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 249) Self-test routine in progress...
90% of test remaining.
Total time to complete Offline
data collection: ( 567) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 567) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x70bd) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 068 064 044 Pre-fail Always - 181618816
3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 099 099 020 Old_age Always - 1663
5 Reallocated_Sector_Ct 0x0033 099 099 010 Pre-fail Always - 4720
7 Seek_Error_Rate 0x000f 083 060 045 Pre-fail Always - 219388262
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1324
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 099 099 020 Old_age Always - 1636
18 Unknown_Attribute 0x000b 100 100 050 Pre-fail Always - 0
187 Reported_Uncorrect 0x0032 057 057 000 Old_age Always - 43
188 Command_Timeout 0x0032 096 096 000 Old_age Always - 4295032836
190 Airflow_Temperature_Cel 0x0022 046 042 040 Old_age Always - 54 (Min/Max 25/58)
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 1484
193 Load_Cycle_Count 0x0032 099 099 000 Old_age Always - 3170
194 Temperature_Celsius 0x0022 054 058 000 Old_age Always - 54 (0 21 0 0 0)
195 Hardware_ECC_Recovered 0x001a 027 001 000 Old_age Always - 181618816
197 Current_Pending_Sector 0x0012 068 068 000 Old_age Always - 15992
198 Offline_Uncorrectable 0x0010 068 068 000 Old_age Offline - 15992
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 560 (236 72 0)
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 101179533255
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 97273455469
SMART Error Log Version: 1
ATA Error Count: 43 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 43 occurred at disk power-on lifetime: 1316 hours (54 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 78 d2 ea 02 Error: WP at LBA = 0x02ead278 = 48943736
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 08 ff ff ff 4f 00 06:15:20.762 WRITE FPDMA QUEUED
60 00 08 ff ff ff 4f 00 06:15:19.750 READ FPDMA QUEUED
61 00 10 90 02 40 40 00 06:15:19.668 WRITE FPDMA QUEUED
60 00 10 ff ff ff 4f 00 06:15:19.542 READ FPDMA QUEUED
60 00 10 ff ff ff 4f 00 06:15:19.542 READ FPDMA QUEUED
Error 42 occurred at disk power-on lifetime: 1316 hours (54 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 68 d2 ea 02 Error: UNC at LBA = 0x02ead268 = 48943720
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 06:15:18.892 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 06:15:17.421 READ FPDMA QUEUED
60 00 08 78 d2 ea 42 00 06:15:17.377 READ FPDMA QUEUED
60 00 08 68 d2 ea 42 00 06:15:17.377 READ FPDMA QUEUED
60 00 08 e0 7e 95 43 00 06:15:17.363 READ FPDMA QUEUED
Error 41 occurred at disk power-on lifetime: 1316 hours (54 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 78 cd ea 02 Error: WP at LBA = 0x02eacd78 = 48942456
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 08 50 83 48 44 00 06:13:17.518 WRITE FPDMA QUEUED
60 00 08 78 cd ea 42 00 06:13:17.224 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 06:13:17.209 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 06:13:17.188 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 06:13:17.188 READ FPDMA QUEUED
Error 40 occurred at disk power-on lifetime: 1316 hours (54 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 48 d2 ea 02 Error: UNC at LBA = 0x02ead248 = 48943688
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 00 08 ff ff ff 4f 00 06:12:27.197 READ FPDMA QUEUED
60 00 08 ff ff ff 4f 00 06:12:27.197 READ FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:26.207 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:26.207 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:26.207 WRITE FPDMA QUEUED
Error 39 occurred at disk power-on lifetime: 1316 hours (54 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 98 cd ea 02 Error: WP at LBA = 0x02eacd98 = 48942488
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 00 00 ff ff ff 4f 00 06:12:23.710 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:23.710 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:23.710 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:23.710 WRITE FPDMA QUEUED
61 00 00 ff ff ff 4f 00 06:12:23.710 WRITE FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Self-test routine in progress 90% 1324 -
# 2 Short offline Completed without error 00% 1323 -
# 3 Short offline Completed without error 00% 1322 -
# 4 Short offline Completed without error 00% 1321 -
# 5 Short offline Completed without error 00% 1321 -
# 6 Short offline Completed without error 00% 1319 -
# 7 Short offline Completed without error 00% 1318 -
# 8 Short offline Completed without error 00% 1317 -
# 9 Short offline Completed: read failure 60% 1316 -
#10 Short offline Completed without error 00% 1315 -
#11 Short offline Completed without error 00% 1314 -
#12 Short offline Completed without error 00% 1313 -
#13 Short offline Completed without error 00% 1312 -
#14 Short offline Completed without error 00% 1312 -
#15 Extended offline Completed: read failure 90% 1312 5548648
#16 Short offline Completed without error 00% 1309 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testingCode:
zsh: command not found: age
root@truenas[~]#
root@truenas[~]# zpool status -v
pool: Pool0
state: DEGRADED
status: One or more devices are faulted in response to persistent errors.
Sufficient replicas exist for the pool to continue functioning in a
degraded state.
action: Replace the faulted device, or use 'zpool clear' to mark the device
repaired.
config:
NAME STATE READ WRITE CKSUM
Pool0 DEGRADED 0 0 0
raidz1-0 DEGRADED 0 0 0
gptid/949d4883-bc29-11ec-a704-ac9e17853029 FAULTED 46 4 0 too many errors
gptid/94bdef63-bc29-11ec-a704-ac9e17853029 ONLINE 0 0 0
gptid/94b5eb6e-bc29-11ec-a704-ac9e17853029 ONLINE 0 0 0
errors: No known data errors
pool: boot-pool
state: ONLINE
config:
