Got a critical alert from my server

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V

Victory Highway

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Greetings,
Recently, I received the following critical alert from my server:

Device: /dev/ada0, Self-Test Log error count increased from 0 to 1

I have four drives (all Western Digital Red 4TB drives) in a RAIDZ1 pool. I've been running this server about a year now. Is this something that I need to be concerned about? If so, what do I need to do about it? Replace the drive? Does this mean the drive is failing? I would've expected more than one year's life from it.

In case anyone's interested, I'm running FreeNAS 9.3 and my hardware is a Dell PowerEdge T110 II tower server. I have 16 GB of ECC RAM.

Regards,
Geoffrey
 
Bidule0hm

Bidule0hm

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Can you post the output of smartctl -a /dev/ada0 between code tags please?
 
SweetAndLow

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Victory Highway said:
Greetings,
Recently, I received the following critical alert from my server:

Device: /dev/ada0, Self-Test Log error count increased from 0 to 1

I have four drives (all Western Digital Red 4TB drives) in a RAIDZ1 pool. I've been running this server about a year now. Is this something that I need to be concerned about? If so, what do I need to do about it? Replace the drive? Does this mean the drive is failing? I would've expected more than one year's life from it.

In case anyone's interested, I'm running FreeNAS 9.3 and my hardware is a Dell PowerEdge T110 II tower server. I have 16 GB of ECC RAM.

Regards,
Geoffrey
Click to expand...
Yes what is the status of smart. Drives can have mechanical failures at any point, so I yeah isn't anything to worry about. If it is bad just warranty it.
 
R

Robert Trevellyan

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V

Victory Highway

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This is what I got from smartctl:

Code:
[root@Home Server] ~# smartctl -a /dev/ada0

smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p23 amd64] (local build)

Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org



=== START OF INFORMATION SECTION ===

Model Family:     Western Digital Red

Device Model:     WDC WD40EFRX-68WT0N0

Serial Number:    WD-WCC4E1114927

LU WWN Device Id: 5 0014ee 25f2b76d2

Firmware Version: 80.00A80

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Sizes:     512 bytes logical, 4096 bytes physical

Rotation Rate:    5400 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ACS-2 (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Sat Sep  5 15:52:43 2015 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled



=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED



General SMART Values:

Offline data collection status:  (0x00)    Offline data collection activity

                    was never started.

                    Auto Offline Data Collection: Disabled.

Self-test execution status:      ( 114)    The previous self-test completed having

                    the read element of the test failed.

Total time to complete Offline 

data collection:         (51840) seconds.

Offline data collection

capabilities:            (0x7b) SMART execute Offline immediate.

                    Auto Offline data collection on/off support.

                    Suspend Offline collection upon new

                    command.

                    Offline surface scan supported.

                    Self-test supported.

                    Conveyance Self-test supported.

                    Selective Self-test supported.

SMART capabilities:            (0x0003)    Saves SMART data before entering

                    power-saving mode.

                    Supports SMART auto save timer.

Error logging capability:        (0x01)    Error logging supported.

                    General Purpose Logging supported.

Short self-test routine 

recommended polling time:    (   2) minutes.

Extended self-test routine

recommended polling time:    ( 518) minutes.

Conveyance self-test routine

recommended polling time:    (   5) minutes.

SCT capabilities:          (0x703d)    SCT Status supported.

                    SCT Error Recovery Control supported.

                    SCT Feature Control supported.

                    SCT Data Table supported.



SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       120

  3 Spin_Up_Time            0x0027   180   174   021    Pre-fail  Always       -       7958

  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       25

  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0

  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0

  9 Power_On_Hours          0x0032   083   083   000    Old_age   Always       -       12641

 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0

 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0

 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       25

192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       7

193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       239

194 Temperature_Celsius     0x0022   114   108   000    Old_age   Always       -       38

196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0

198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0

199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0

200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       22



SMART Error Log Version: 1

No Errors Logged



SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Extended offline    Completed: read failure       20%     12556         1182328536

# 2  Extended offline    Completed: read failure       10%     12549         2557386016

# 3  Extended offline    Completed: read failure       10%     12539         3519067680

# 4  Extended offline    Completed without error       00%     12482         -

# 5  Extended offline    Completed: read failure       10%     12456         3519067680

# 6  Extended offline    Completed without error       00%     12446         -

# 7  Extended offline    Completed without error       00%     12300         -

# 8  Extended offline    Completed without error       00%     12289         -

# 9  Extended offline    Completed without error       00%     12278         -

#10  Extended offline    Completed without error       00%     12133         -

#11  Extended offline    Completed without error       00%     12122         -

#12  Extended offline    Completed without error       00%     12111         -

#13  Extended offline    Completed without error       00%     11964         -

#14  Extended offline    Completed without error       00%     11953         -

#15  Extended offline    Completed without error       00%     11942         -

#16  Extended offline    Completed without error       00%     11822         -

#17  Extended offline    Completed without error       00%     11810         -

#18  Extended offline    Completed without error       00%     11798         -

#19  Extended offline    Completed without error       00%     11725         -

#20  Extended offline    Completed without error       00%     11714         -

#21  Extended offline    Completed without error       00%     11703         -

1 of 4 failed self-tests are outdated by newer successful extended offline self-test # 4



SMART Selective self-test log data structure revision number 1

 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.
 
DrKK

DrKK

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Yep you've got some minor problems.

Can we see a smartctl -x instead of smartctl -a for this drive please?
 
Bidule0hm

Bidule0hm

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Why -x ?

But yep, you can definitely RMA it.

Now it seems this drive has been a bit too hot in the past, that's maybe why it has failed this soon. Or maybe it's just infant mortality.
 
DrKK

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The -x gives more insight into temperature history, and other things. Multi-zone error rate, which shows on his attribute list as non-zero, is one of the things that crops up sometimes after a long run with thermal stress.
 
Bidule0hm

Bidule0hm

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Ok, but smartctl -l scttemp should give all the temp infos needed without all the other things (yeah, I don't like -x because it's just too long and messy :P)
 
DrKK

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Bidule0hm said:
Ok, but smartctl -l scttemp should give all the temp infos needed without all the other things (yeah, I don't like -x because it's just too long and messy :p)
Click to expand...
You're being ridiculous. Let the user send the extended information. If he doesn't and we need something, then we have to send him back to get more info.
 
Bidule0hm

Bidule0hm

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Fine fine, you're right :)
 
V

Victory Highway

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This is what I get for smartctl -x /dev/ada0

Code:
[root@Home Server] ~# smartctl -x /dev/ada0

smartctl 6.3 2014-07-26 r3976 [FreeBSD 9.3-RELEASE-p23 amd64] (local build)

Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org



=== START OF INFORMATION SECTION ===

Model Family:     Western Digital Red

Device Model:     WDC WD40EFRX-68WT0N0

Serial Number:    WD-WCC4E1114927

LU WWN Device Id: 5 0014ee 25f2b76d2

Firmware Version: 80.00A80

User Capacity:    4,000,787,030,016 bytes [4.00 TB]

Sector Sizes:     512 bytes logical, 4096 bytes physical

Rotation Rate:    5400 rpm

Device is:        In smartctl database [for details use: -P show]

ATA Version is:   ACS-2 (minor revision not indicated)

SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)

Local Time is:    Sat Sep  5 20:17:53 2015 EDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

AAM feature is:   Unavailable

APM feature is:   Unavailable

Rd look-ahead is: Enabled

Write cache is:   Enabled

ATA Security is:  Disabled, NOT FROZEN [SEC1]

Wt Cache Reorder: Enabled



=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED



General SMART Values:

Offline data collection status:  (0x00)    Offline data collection activity

                    was never started.

                    Auto Offline Data Collection: Disabled.

Self-test execution status:      ( 114)    The previous self-test completed having

                    the read element of the test failed.

Total time to complete Offline 

data collection:         (51840) seconds.

Offline data collection

capabilities:            (0x7b) SMART execute Offline immediate.

                    Auto Offline data collection on/off support.

                    Suspend Offline collection upon new

                    command.

                    Offline surface scan supported.

                    Self-test supported.

                    Conveyance Self-test supported.

                    Selective Self-test supported.

SMART capabilities:            (0x0003)    Saves SMART data before entering

                    power-saving mode.

                    Supports SMART auto save timer.

Error logging capability:        (0x01)    Error logging supported.

                    General Purpose Logging supported.

Short self-test routine 

recommended polling time:    (   2) minutes.

Extended self-test routine

recommended polling time:    ( 518) minutes.

Conveyance self-test routine

recommended polling time:    (   5) minutes.

SCT capabilities:          (0x703d)    SCT Status supported.

                    SCT Error Recovery Control supported.

                    SCT Feature Control supported.

                    SCT Data Table supported.



SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE

  1 Raw_Read_Error_Rate     POSR-K   200   200   051    -    120

  3 Spin_Up_Time            POS--K   180   174   021    -    7958

  4 Start_Stop_Count        -O--CK   100   100   000    -    25

  5 Reallocated_Sector_Ct   PO--CK   200   200   140    -    0

  7 Seek_Error_Rate         -OSR-K   200   200   000    -    0

  9 Power_On_Hours          -O--CK   083   083   000    -    12645

 10 Spin_Retry_Count        -O--CK   100   253   000    -    0

 11 Calibration_Retry_Count -O--CK   100   253   000    -    0

 12 Power_Cycle_Count       -O--CK   100   100   000    -    25

192 Power-Off_Retract_Count -O--CK   200   200   000    -    7

193 Load_Cycle_Count        -O--CK   200   200   000    -    240

194 Temperature_Celsius     -O---K   113   108   000    -    39

196 Reallocated_Event_Count -O--CK   200   200   000    -    0

197 Current_Pending_Sector  -O--CK   200   200   000    -    0

198 Offline_Uncorrectable   ----CK   100   253   000    -    0

199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0

200 Multi_Zone_Error_Rate   ---R--   200   200   000    -    22

                            ||||||_ K auto-keep

                            |||||__ C event count

                            ||||___ R error rate

                            |||____ S speed/performance

                            ||_____ O updated online

                            |______ P prefailure warning



General Purpose Log Directory Version 1

SMART           Log Directory Version 1 [multi-sector log support]

Address    Access  R/W   Size  Description

0x00       GPL,SL  R/O      1  Log Directory

0x01           SL  R/O      1  Summary SMART error log

0x02           SL  R/O      5  Comprehensive SMART error log

0x03       GPL     R/O      6  Ext. Comprehensive SMART error log

0x06           SL  R/O      1  SMART self-test log

0x07       GPL     R/O      1  Extended self-test log

0x09           SL  R/W      1  Selective self-test log

0x10       GPL     R/O      1  NCQ Command Error log

0x11       GPL     R/O      1  SATA Phy Event Counters

0x21       GPL     R/O      1  Write stream error log

0x22       GPL     R/O      1  Read stream error log

0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log

0xa0-0xa7  GPL,SL  VS      16  Device vendor specific log

0xa8-0xb7  GPL,SL  VS       1  Device vendor specific log

0xbd       GPL,SL  VS       1  Device vendor specific log

0xc0       GPL,SL  VS       1  Device vendor specific log

0xc1       GPL     VS      93  Device vendor specific log

0xe0       GPL,SL  R/W      1  SCT Command/Status

0xe1       GPL,SL  R/W      1  SCT Data Transfer



SMART Extended Comprehensive Error Log Version: 1 (6 sectors)

No Errors Logged



SMART Extended Self-test Log Version: 1 (1 sectors)

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Extended offline    Completed: read failure       20%     12556         5477295832

# 2  Extended offline    Completed: read failure       10%     12549         6852353312

# 3  Extended offline    Completed: read failure       10%     12539         7814034976

# 4  Extended offline    Completed without error       00%     12482         -

# 5  Extended offline    Completed: read failure       10%     12456         7814034976

# 6  Extended offline    Completed without error       00%     12446         -

# 7  Extended offline    Completed without error       00%     12300         -

# 8  Extended offline    Completed without error       00%     12289         -

# 9  Extended offline    Completed without error       00%     12278         -

#10  Extended offline    Completed without error       00%     12133         -

#11  Extended offline    Completed without error       00%     12122         -

#12  Extended offline    Completed without error       00%     12111         -

#13  Extended offline    Completed without error       00%     11964         -

#14  Extended offline    Completed without error       00%     11953         -

#15  Extended offline    Completed without error       00%     11942         -

#16  Extended offline    Completed without error       00%     11822         -

#17  Extended offline    Completed without error       00%     11810         -

#18  Extended offline    Completed without error       00%     11798         -

1 of 4 failed self-tests are outdated by newer successful extended offline self-test # 4



SMART Selective self-test log data structure revision number 1

 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

    1        0        0  Not_testing

    2        0        0  Not_testing

    3        0        0  Not_testing

    4        0        0  Not_testing

    5        0        0  Not_testing

Selective self-test flags (0x0):

  After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.



SCT Status Version:                  3

SCT Version (vendor specific):       258 (0x0102)

SCT Support Level:                   1

Device State:                        Active (0)

Current Temperature:                    39 Celsius

Power Cycle Min/Max Temperature:     26/40 Celsius

Lifetime    Min/Max Temperature:      3/44 Celsius

Under/Over Temperature Limit Count:   0/0



SCT Temperature History Version:     2

Temperature Sampling Period:         1 minute

Temperature Logging Interval:        1 minute

Min/Max recommended Temperature:      0/60 Celsius

Min/Max Temperature Limit:           -41/85 Celsius

Temperature History Size (Index):    478 (47)



Index    Estimated Time   Temperature Celsius

  48    2015-09-05 12:20    39  ********************

 ...    ..( 70 skipped).    ..  ********************

 119    2015-09-05 13:31    39  ********************

 120    2015-09-05 13:32    37  ******************

 ...    ..(125 skipped).    ..  ******************

 246    2015-09-05 15:38    37  ******************

 247    2015-09-05 15:39    38  *******************

 ...    ..(149 skipped).    ..  *******************

 397    2015-09-05 18:09    38  *******************

 398    2015-09-05 18:10    39  ********************

 ...    ..(126 skipped).    ..  ********************

  47    2015-09-05 20:17    39  ********************



SCT Error Recovery Control:

          Read:     70 (7.0 seconds)

          Write:     70 (7.0 seconds)



Device Statistics (GP Log 0x04) not supported



SATA Phy Event Counters (GP Log 0x11)

ID      Size     Value  Description

0x0001  2            0  Command failed due to ICRC error

0x0002  2            0  R_ERR response for data FIS

0x0003  2            0  R_ERR response for device-to-host data FIS

0x0004  2            0  R_ERR response for host-to-device data FIS

0x0005  2            0  R_ERR response for non-data FIS

0x0006  2            0  R_ERR response for device-to-host non-data FIS

0x0007  2            0  R_ERR response for host-to-device non-data FIS

0x0008  2            0  Device-to-host non-data FIS retries

0x0009  2            5  Transition from drive PhyRdy to drive PhyNRdy

0x000a  2            4  Device-to-host register FISes sent due to a COMRESET

0x000b  2            0  CRC errors within host-to-device FIS

0x000f  2            0  R_ERR response for host-to-device data FIS, CRC

0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC

0x8000  4       538395  Vendor specific
 
danb35

danb35

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Robert Trevellyan said:
By the way, there's no reason to be running extended tests anywhere near that frequently.
Click to expand...
+1. Weekly is plenty; every two weeks is even fine. Every 12 hours or less is just overkill.
 
V

Victory Highway

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Messages
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I didn't realize that it was running that frequently. I'll change it to once a week. I've also requested an RMA with the manufacturer.
 
danb35

danb35

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Make sure, once you replace the drive, that the SMART tests are still set for the new drive. I'm not sure if this has been fixed, but at least for a while, they wouldn't be.
 
Ericloewe

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danb35 said:
+1. Weekly is plenty; every two weeks is even fine. Every 12 hours or less is just overkill.
Click to expand...
Wasteful and detrimental to the drives' longevity.
 
Bidule0hm

Bidule0hm

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Messages
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No, that's the delay between SMART values reads to see if everything is ok, not the delay between SMART tests.
 
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