freenas hangs on reboot at 'ata channel'

[etgr]

I installed my FreeNAS system successfully, but my FreeNAS system can't reboot. When the system reboot, the process hangs on 'ata2: <ATA channel> at channel 1 on atapci0'. Meanwhile, the FreeNAS system can start from the power off and seems everything is OK.


Anything you guys think I should try? If my screenshot is not enough to go off let me know and I'll get the dump or whatever you guys call it.

 

[etgr]

This is the attach files and my hardware list:
1. ga b85m d3h
2. intel i3 4170
3. Marvell 9215
4. 8xsata3 HDD
5. intel 530 SSD

 

[dlavigne]

Is the BIOS at its latest revision?

 

[etgr]

Is the BIOS at its latest revision?

Thanks for your reply!
My motherboard is Gigabyte b85m d3h rev.1.2. The BIOS version is F15 which is the latest revision.
The system can boot from the power off, and everything is OK. The system is running stably.
But it can't reboot.

 

[etgr]

This problem troubles me for a long time!!!

 

[raphaeldaluz]

i have the same problem, my freenas hang on ata3...

 

[Jessep]

Marvel is not the best/recommended choice for FreeNAS, there is a history of instabilities surrounding it's use as a HDD controller.

Suggest you pick up one of the LSI controller variants. This is frequently suggested vendor.
https://www.ebay.com/itm/Genuine-LSI-6Gbps-SAS-HBA-LSI-9201-8i-9211-8i-P20-IT-Mode-ZFS-FreeNAS-unRAID/162958581156?hash=item25f1169da4:g:7sYAAOSwjMtcT8T8

 

[Chris Moore]

Marvell 9215

You wouldn't happen to be using a SATA port multiplier device? Those are nothing but trouble.

 

[Chris Moore]

The system can boot from the power off, and everything is OK. The system is running stably.
But it can't reboot.

This sounds like a hardware problem. I ran into a similar problem when I upgraded a few years ago. The previous version of FreeNAS had worked fine on the hardware I had, but the new version would hang. I had to replace the disk controller I was using to solve the problem. Is that Marvell chip built into the system board or on an expansion card?

 

[icemachine79]

Use a different USB port. Definitely do NOT use the front USB ports. That fixed it for me.