Festplatte defekt?

Punkto0 · Jan 29, 2014

Guten Abend,

Ich habe das Problem, das meine NAS mir keine Datein mehr kopieren wollte und auch keine mehr geschrieben hat.
Da hab ich sie mir mal an einen Monitor geholt und hab dann auf dem Bild nur das Gelesen:

Mit den SMART Daten kann ich nicht viel anfangen aber ich Persönlich würde sagen das die Festplatte defekt ist. Kann mir das einer Bestätigen oder mir den vllt. Fehler nennen.

Code:

smartctl 6.2 2013-07-26 r3841 [FreeBSD 9.2-RELEASE amd64] (local build)
Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Device Model:    WDC WD40EFRX-68WT0N0
Serial Number:    WD-WCC4E0080169
LU WWN Device Id: 5 0014ee 209090d51
Firmware Version: 80.00A80
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:    512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:  ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Jan 29 19:49:01 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (  0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (54300) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (  2) minutes.
Extended self-test routine
recommended polling time:        ( 543) minutes.
Conveyance self-test routine
recommended polling time:        (  5) minutes.
SCT capabilities:              (0x703d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG    VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate    0x002f  183  156  051    Pre-fail  Always      -      3163
  3 Spin_Up_Time            0x0027  173  172  021    Pre-fail  Always      -      8333
  4 Start_Stop_Count        0x0032  100  100  000    Old_age  Always      -      28
  5 Reallocated_Sector_Ct  0x0033  185  185  140    Pre-fail  Always      -      466
  7 Seek_Error_Rate        0x002e  200  200  000    Old_age  Always      -      0
  9 Power_On_Hours          0x0032  100  100  000    Old_age  Always      -      167
10 Spin_Retry_Count        0x0032  100  253  000    Old_age  Always      -      0
11 Calibration_Retry_Count 0x0032  100  253  000    Old_age  Always      -      0
12 Power_Cycle_Count      0x0032  100  100  000    Old_age  Always      -      28
192 Power-Off_Retract_Count 0x0032  200  200  000    Old_age  Always      -      4
193 Load_Cycle_Count        0x0032  199  199  000    Old_age  Always      -      4459
194 Temperature_Celsius    0x0022  119  115  000    Old_age  Always      -      33
196 Reallocated_Event_Count 0x0032  199  199  000    Old_age  Always      -      1
197 Current_Pending_Sector  0x0032  200  200  000    Old_age  Always      -      2
198 Offline_Uncorrectable  0x0030  100  253  000    Old_age  Offline      -      0
199 UDMA_CRC_Error_Count    0x0032  200  200  000    Old_age  Always      -      0
200 Multi_Zone_Error_Rate  0x0008  100  253  000    Old_age  Offline      -      0
 
SMART Error Log Version: 1
ATA Error Count: 5
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
 
Error 5 occurred at disk power-on lifetime: 164 hours (6 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 b0 98 a6 43 43  Error: UNC 176 sectors at LBA = 0x0343a698 = 54765208
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 b0 38 a6 43 43 08      01:49:20.381  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:17.029  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:13.677  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:10.336  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:07.005  READ DMA
 
Error 4 occurred at disk power-on lifetime: 164 hours (6 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 b0 98 a6 43 43  Error: UNC 176 sectors at LBA = 0x0343a698 = 54765208
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 b0 38 a6 43 43 08      01:49:17.029  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:13.677  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:10.336  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:07.005  READ DMA
 
Error 3 occurred at disk power-on lifetime: 164 hours (6 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 b0 98 a6 43 43  Error: UNC 176 sectors at LBA = 0x0343a698 = 54765208
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 b0 38 a6 43 43 08      01:49:13.677  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:10.336  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:07.005  READ DMA
 
Error 2 occurred at disk power-on lifetime: 164 hours (6 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 b0 98 a6 43 43  Error: UNC 176 sectors at LBA = 0x0343a698 = 54765208
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 b0 38 a6 43 43 08      01:49:10.336  READ DMA
  c8 00 b0 38 a6 43 43 08      01:49:07.005  READ DMA
 
Error 1 occurred at disk power-on lifetime: 164 hours (6 days + 20 hours)
  When the command that caused the error occurred, the device was active or idle.
 
  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 b0 98 a6 43 43  Error: UNC 176 sectors at LBA = 0x0343a698 = 54765208
 
  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC  Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 00 b0 38 a6 43 43 08      01:49:07.005  READ DMA
 
SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]
 
 
SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Ich habe 4 Festplatten WD RED 4TB
Einen E350D und 8GB Ram.

Jetzt schon mal vielen dank für die Hilfe.

Mit freundlichen Grüßen

warri · Jan 29, 2014

Lass mal einen kurzen und langen SMART Test laufen (solltest du sowieso automatisiert & regelmäßig machen). 466 relocated sectors und 2 pending sectors sieht aber nicht so gut aus. Wahrscheinlich defekt und Fall für RMA.

Daten kopieren und schreiben sollte aber trotzdem noch gehen wenn du ein RAID-Z nutzt. Was ist denn die Ausgabe von zpool status?

Punkto0 · Jan 30, 2014

Erstmal danke für dein Antwort warri.

Der zpool status sagt es sei alles in "Ordnung". Die SMART Tests habe ich von Anfang an aktiviert in der Web-Oberfläche. Wie kann ich den Test Manuellen über shell Starten, ich bin zu doof dazu ?

Code:

  pool: Save
state: ONLINE
status: Some supported features are not enabled on the pool. The pool can
        still be used, but some features are unavailable.
action: Enable all features using 'zpool upgrade'. Once this is done,
        the pool may no longer be accessible by software that does not support
        the features. See zpool-features(7) for details.
  scan: scrub repaired 45.5M in 91h29m with 0 errors on Wed Jan 29 19:29:38 2014
config:
 
        NAME                                            STATE    READ WRITE CKSUM
        Save                                            ONLINE      0    0    0
          raidz1-0                                      ONLINE      0    0    0
            gptid/bfb530f7-64dd-11e3-9651-bc5ff4dd0c4e  ONLINE      0    0    0
            gptid/c0bc79ed-64dd-11e3-9651-bc5ff4dd0c4e  ONLINE      0    0    0
            gptid/c1bfb3ff-64dd-11e3-9651-bc5ff4dd0c4e  ONLINE      0    0    0
            gptid/c2ca262f-64dd-11e3-9651-bc5ff4dd0c4e  ONLINE      0    0    0
 
errors: No known data errors

mfg

warri · Jan 31, 2014

smartctl -t long /dev/adaX

Geht aber auch irgendwo in der GUI, müsste ich aber nachschauen.

Der Pool status sieht ok aus. Würde trotzdem die Festplatte ersetzten, sollte ja noch auf Garantie gehen. Dazu würde es aber helfen, wenn ein Smart Test fehlschlägt.

Punkto0 · Feb 1, 2014

Danke warri,

Der Test war alles andere als gut. Platte ist mit einer Kopie vom Test an den Händler zurück.

Important Announcement for the TrueNAS Community.

Festplatte defekt?

Punkto0

Cadet

warri

Guru

Punkto0

Cadet

warri

Guru

Punkto0

Cadet

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