Error Updating 9.10 Stable

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maafty

Dabbler
Joined
Jul 7, 2016
Messages
12
when i check for updates i get the following error:

Update server could not be reached

Traceback
Traceback (most recent call last):
File "/usr/local/www/freenasUI/../freenasUI/system/views.py", line 1448, in update_check
train=updateobj.get_train(),
File "/usr/local/lib/freenasOS/Update.py", line 809, in CheckForUpdates
raise UpdateManifestNotFound("Manifest could not be found!")
UpdateManifestNotFound: Manifest could not be found!


In the console it also states:
Jul 7 11:06:59 freenas manage.py: [freenasOS.Configuration:638] Unable to load [u'http://update-master.freenas.org/FreeNAS/FreeNAS-9.10-STABLE/LATEST']: <urlopen error timed out>

im unable to ping update-master.freenas.org from any device, even on separate networks. My FreeNAS box can successfully ping other websites.


Appreciate any help

Thanks
 
D

dlavigne

Guest
What is your current build version (from System -> Information)?
 
D

dlavigne

Guest
You shouldn't be getting a traceback. Please create a bug report at bugs.freenas.org that includes the entire text of the traceback and post the issue number here.
 

maafty

Dabbler
Joined
Jul 7, 2016
Messages
12
Ok i will do that, how do i get the entire text from the traceback?
Thanks
 

paramon13

Dabbler
Joined
Mar 28, 2015
Messages
31
I have a similar problem.

FreeNAS-9.10-STABLE-201606270534 (dd17351)

Traceback
Traceback (most recent call last):
File "/usr/local/www/freenasUI/../freenasUI/system/views.py", line 1448, in update_check
train=updateobj.get_train(),
File "/usr/local/lib/freenasOS/Update.py", line 809, in CheckForUpdates
raise UpdateManifestNotFound("Manifest could not be found!")
UpdateManifestNotFound: Manifest could not be found!

# freenas-update -v check
TryGetNetworkFile([u'http://update-master.freenas.org/FreeNAS/FreeNAS-9.10-STABLE/LATEST'])
Unable to load http://update-master.freenas.org/FreeNAS/FreeNAS-9.10-STABLE/LATEST: <urlopen error timed out>
Unable to load [u'http://update-master.freenas.org/FreeNAS/FreeNAS-9.10-STABLE/LATEST']: <urlopen error timed out>
<urlopen error timed out>
Received exception during download phase, cannot update


# manifest_util verify
TryGetNetworkFile(['https://web.ixsystems.com/updates/ix_crl.pem'])
Unable to load https://web.ixsystems.com/updates/ix_crl.pem: Host web.ixsystems.com returned an invalid certificate (hostname mismatch) {'subject': ((('commonName', u'www.ixsystems.com'),),), 'issuer': ((('countryName', u'US'),), (('organizationName', u"Let's Encrypt"),), (('commonName', u"Let's Encrypt Authority X3"),)), 'subjectAltName': (('DNS', 'ixsystems.com'), ('DNS', 'www.ixsystems.com')), 'version': 3L, 'OCSP': (u'http://ocsp.int-x3.letsencrypt.org/',), 'notAfter': 'Sep 20 18:51:00 2016 GMT', 'serialNumber': u'03F65B8BAC803C4150C5F62313F185EEB68C', 'caIssuers': (u'http://cert.int-x3.letsencrypt.org/',), 'notBefore': u'Jun 22 18:51:00 2016 GMT'}

Unable to load ['https://web.ixsystems.com/updates/ix_crl.pem']: Host web.ixsystems.com returned an invalid certificate (hostname mismatch) {'subject': ((('commonName', u'www.ixsystems.com'),),), 'issuer': ((('countryName', u'US'),), (('organizationName', u"Let's Encrypt"),), (('commonName', u"Let's Encrypt Authority X3"),)), 'subjectAltName': (('DNS', 'ixsystems.com'), ('DNS', 'www.ixsystems.com')), 'version': 3L, 'OCSP': (u'http://ocsp.int-x3.letsencrypt.org/',), 'notAfter': 'Sep 20 18:51:00 2016 GMT', 'serialNumber': u'03F65B8BAC803C4150C5F62313F185EEB68C', 'caIssuers': (u'http://cert.int-x3.letsencrypt.org/',), 'notBefore': u'Jun 22 18:51:00 2016 GMT'}

Trying to get CRL, got exception Host web.ixsystems.com returned an invalid certificate (hostname mismatch) {'subject': ((('commonName', u'www.ixsystems.com'),),), 'issuer': ((('countryName', u'US'),), (('organizationName', u"Let's Encrypt"),), (('commonName', u"Let's Encrypt Authority X3"),)), 'subjectAltName': (('DNS', 'ixsystems.com'), ('DNS', 'www.ixsystems.com')), 'version': 3L, 'OCSP': (u'http://ocsp.int-x3.letsencrypt.org/',), 'notAfter': 'Sep 20 18:51:00 2016 GMT', 'serialNumber': u'03F65B8BAC803C4150C5F62313F185EEB68C', 'caIssuers': (u'http://cert.int-x3.letsencrypt.org/',), 'notBefore': u'Jun 22 18:51:00 2016 GMT'}

Could not get CRL https://web.ixsystems.com/updates/ix_crl.pem, so we'll just continue
Verify command = ['/usr/local/libexec/verify_signature', '-K', '/usr/local/share/certs/freenas-update.pem', '-C', '/usr/local/share/certs/iX-CA.pem', '-S', u'rb9sd5vQ3jPAj8phmJSsSSUBN+i5ZH46+KFwuiOEG9lBkRvl0CpD/lrxeV75pY22a2zefR9JZv9r4zChE+l1nS6VetI8hTEVVcyQ5yRL3NjkgVoo2vuMZ4sbvf5L8oYHt79wUEi/hbxVI6f6cmn4ynuHjs9VMuBJL9betbW9zxYWqSyN2JwWMik3YfEisfe7v60FzOEgYZ0iqhd769TOnLOwzDM5pWuT6C0+m1X0Cqc7RRDhBVRhmS4bHZO3MJU01YLgxn4GzqCenTzg3ZUuhBe6qx5DGucswMB6DNHhhOKdkKAwzWNmsTo8M5Om9xEWLBOJob0dyc0+h3iti7yWGQ==']
Signature check succeeded
Verified
 
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