SOLVED CrashPlan does not start after updating FreeNAS-9.10-STABLE

[Steve Ling]

I’m running CrashPlan 4.8.0 as a plugin on FreeNAS-9.10-STABLE. I applied the updates below then CrashPlan would not start.

Code:

base-os-9.10.1-U4
docs-9.10.1-U3
freebsd-pkgdb-9.10.1-U4
freenas-pkg-tools-9.10.1-U3
FreeNASUI-9.10.1-U4

I opened a root shell to the crashplan jail and checked for errors. Found a lock file issue.

Code:

# cat /usr/pbi/crashplan-amd64/share/crashplan/log/engine_error.log
. . .
com.google.common.util.concurrent.ServiceManager$ServiceListener failed
SEVERE: Service AuthorizedStorageService [FAILED] has failed in the STARTING state.
java.io.IOException: IO error: lock /usr/pbi/crashplan-amd64/share/crashplan/conf/adb/LOCK: Resource temporarily unavailable
. . .

Checked the lock file and it is owned by user root and group wheel so not obvious what is the problem. I tried deleting the lock file manually and starting CrashPlan and that worked.

Code:

# ls -al /usr/pbi/crashplan-amd64/share/crashplan/conf/adb/
total 49
drwx------  2 root  wheel  11 Nov 16 20:35 .
drwxrwxr-x  3 root  wheel  13 Nov 13 01:45 ..
-rw-r--r--  1 root  wheel  484 Nov 13 01:45 000005.ldb
-rw-r--r--  1 root  wheel  181 Nov 13 14:56 000008.ldb
-rw-r--r--  1 root  wheel  308 Nov 16 19:18 000011.ldb
-rw-r--r--  1 root  wheel  73 Nov 16 19:19 000012.log
-rw-r--r--  1 root  wheel  16 Nov 16 19:18 CURRENT
-rw-r--r--  1 root  wheel  0 Nov 13 01:45 LOCK
-rw-r--r--  1 root  wheel  0 Nov 16 20:35 LOG
-rw-r--r--  1 root  wheel  0 Nov 16 20:22 LOG.old
-rw-r--r--  1 root  wheel  238 Nov 16 19:18 MANIFEST-000010

# rm /usr/pbi/crashplan-amd64/share/crashplan/conf/adb/LOCK

# service crashplan start
Starting CrashPlan Engine ... Using standard startup
OK

# ls -al /usr/pbi/crashplan-amd64/share/crashplan/conf/adb/
total 60
drwx------  2 root  wheel  12 Nov 16 20:40 .
drwxrwxr-x  3 root  wheel  13 Nov 13 01:45 ..
-rw-r--r--  1 root  wheel  484 Nov 13 01:45 000005.ldb
-rw-r--r--  1 root  wheel  181 Nov 13 14:56 000008.ldb
-rw-r--r--  1 root  wheel  308 Nov 16 19:18 000011.ldb
-rw-r--r--  1 root  wheel  181 Nov 16 20:40 000014.ldb
-rw-r--r--  1 root  wheel  73 Nov 16 20:40 000015.log
-rw-r--r--  1 root  wheel  16 Nov 16 20:40 CURRENT
-rw-r--r--  1 root  wheel  0 Nov 16 20:40 LOCK
-rw-r--r--  1 root  wheel  387 Nov 16 20:40 LOG
-rw-r--r--  1 root  wheel   0 Nov 16 20:35 LOG.old
-rw-r--r--  1 root  wheel  412 Nov 16 20:40 MANIFEST-000013

 

[jerry1091]

- FreeNAS-9.10.2-U1 (86c7ef5)
- CrashPlan 4.8.0

I have the same issue.
I also deleted the lock file and restarting however I continue to get the same error.