Madd Martigan,
You do realize that iXsystems SELLS hardware and support contracts, right? So all your talk about open source not being sufficient just went out the window. When you buy iX hardware and do a support contract, if something breaks you call them up and a dev handles your case. Not sure what more you want than that since if you called Oracle/Microsoft/HP/Dell/(whatever) you'd get the same support. Maybe even poorer support since they're a huge company that doesn't send you directly to a developer like iX systems does. There are advantages to being a small nimble company vice a company that owns the market.
I'm not an employee of iX nor a customer. I do have more of a relationship with them than most people do, but I can tell you that many people I've talked to have called iX when they had a support problem and they were surprised at how quickly they were sent to a developer for a solution.
And let me let you in on a little secret. iX is relatively small, and they don't want any kind of bad publicity from someone that buys their hardware/support contracts. Especially since there's a small number of customers to begin with. So you can bet they'll take care of you.
You do realize that iXsystems SELLS hardware and support contracts, right? So all your talk about open source not being sufficient just went out the window. When you buy iX hardware and do a support contract, if something breaks you call them up and a dev handles your case. Not sure what more you want than that since if you called Oracle/Microsoft/HP/Dell/(whatever) you'd get the same support. Maybe even poorer support since they're a huge company that doesn't send you directly to a developer like iX systems does. There are advantages to being a small nimble company vice a company that owns the market.
I'm not an employee of iX nor a customer. I do have more of a relationship with them than most people do, but I can tell you that many people I've talked to have called iX when they had a support problem and they were surprised at how quickly they were sent to a developer for a solution.
And let me let you in on a little secret. iX is relatively small, and they don't want any kind of bad publicity from someone that buys their hardware/support contracts. Especially since there's a small number of customers to begin with. So you can bet they'll take care of you.