Hello everyone,
Sorry to be stealing this thread but I am having problems too with Plex hardware transcode on TrueNas Core.
I have installed my plexmediaserver on my plex jail on TrueNas Core 12.0. The system is the one on my signature.
I installed everything according to a
post on this forum and configured to grab the
latest version of plexmediaserver.
Everything worked very well. The Direct Play and even the Hardware Transcode (from 4K to 720p with SRT UTF-8 subtitles) on my Android Plex App and Chrome Explorer on my PC. The problem started when I tried to play on my LG SmartTV with Plex Client v5.33.1. The moment I tried to play a movie on, gave me an unknown error. After that I tried to play a simple 4K TV show and everything worked so for what I am thining is the TV do not support Dolby Vision and was transcoding so when I tried to Direct Play everything worked well.
After that try on my TV I cannot see anything on other devices that need a video transcode. They buffer for ever or give an error s1003 (Network).
Tried to stop the Jail and it was impossible. So SSH it and tried to stop the plexmediaserver service and it taked for ever and nothing happened. The sollution was to restart the NAS and everything seeams to work well except the video transcode.
I deleted the Jail and restarted the NAS (If I do not start, the service seems to continue running and after the new install the problem do not disappear) and tried to install the plexmediaserver again on a new Jail. Everything working well until know even the video transcode but will fail again because I have made this "cheating" too last week.
- For everyone that had this problem or similar with video transcode what was your solution?
- What do you think to install the Plex on a Ubuntu/Debian VM to avoid FreeBSD with the hope video transcode will work well?
- What do you think to upgrade to TrueNas Scale? Who is running Scale have the same problem with Plex Transcode?
I saw every file from Logs but do not understand what are the important ones. Here is the
link for the logs that were exported from Plex.
Anything else that you need, please let me know.
Thank you in advance!