Hello.
I have a Seagate Constellation ES.3 (ST4000NM0033-9ZM170), that have reported a single 188 Command_Timeout.
Would this warrant an RMA, as the drive is still under warranty?
I have 8 of these drives (I got them for free with the latest system), they are running Long S.M.A.R.T tests as we speak, and I will run badblocks on the just to be on the safe side.
I have a Seagate Constellation ES.3 (ST4000NM0033-9ZM170), that have reported a single 188 Command_Timeout.
Would this warrant an RMA, as the drive is still under warranty?
I have 8 of these drives (I got them for free with the latest system), they are running Long S.M.A.R.T tests as we speak, and I will run badblocks on the just to be on the safe side.
Code:
root@freenas:~ # smartctl -a /dev/da2 smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.2-STABLE amd64] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Seagate Constellation ES.3 Device Model: ST4000NM0033-9ZM170 Serial Number: Z1Z3NTDA LU WWN Device Id: 5 000c50 066abaf53 Firmware Version: SN04 User Capacity: 4,000,787,030,016 bytes [4.00 TB] Sector Size: 512 bytes logical/physical Rotation Rate: 7200 rpm Form Factor: 3.5 inches Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Thu Feb 14 09:57:13 2019 CET SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 247) Self-test routine in progress... 70% of test remaining. Total time to complete Offline data collection: ( 592) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 496) minutes. Conveyance self-test routine recommended polling time: ( 2) minutes. SCT capabilities: (0x50bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 10 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 079 063 044 Pre-fail Always - 87091531 3 Spin_Up_Time 0x0003 092 092 000 Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 27 5 Reallocated_Sector_Ct 0x0033 100 100 010 Pre-fail Always - 0 7 Seek_Error_Rate 0x000f 093 060 030 Pre-fail Always - 2336616109 9 Power_On_Hours 0x0032 067 067 000 Old_age Always - 29712 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 27 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 188 Command_Timeout 0x0032 100 100 000 Old_age Always - 1 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0022 062 054 045 Old_age Always - 38 (Min/Max 24/38) 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 25 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 1261 194 Temperature_Celsius 0x0022 038 046 000 Old_age Always - 38 (0 18 0 0 0) 195 Hardware_ECC_Recovered 0x001a 019 019 000 Old_age Always - 87091531 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Self-test routine in progress 70% 29712 - # 2 Extended offline Aborted by host 90% 29708 - # 3 Extended offline Aborted by host 90% 29705 - # 4 Short offline Completed without error 00% 29705 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.