Unifi Controller running, but inaccessible

[marktomlin]

Hello all.

I am running FreeNAS as follows:
11.2-U7 on a box with
15769 MiB
AMD A4-5050 APU with Radeon(TM) HD Graphics
2 x 4TB WD Red

Ive got two Jails running. Both are up per the iocage list command. I have one running the 11.2 release and one on the 11.3 release.

The 11.3 release is running a Unifi Controller - or rather was... recently I've noticed I cant access it via its assigned IP (eg 192.168.1.xxx:8443) from my Mac (both Safari and Firefox give the same result - server cannot be reached). There are no firewalls rules in play - or at least none that I've changed recently. I can ping the IP from the Mac and my Mac from the jail shell.

Any ideas what is going on?

I am not against a rebuild, but first need to extract the backup from the jail - any ideas how to do this? I have not got a local copy.

 

[ThatGuyAZ]

Did you verify that you have services running by the user Unifi in your jail?

Go to the Jails tab, go to your unifi jail, open shell then enter this:

Code:

ps -aux

At the very least you should see openjdk and mongod running. Then you need to verify that the IP hasn't changed if you are running DHCP dynamically:
Go to Jails tab, Unifi, hit arrow and verify under DHCPv4 it matches the IP you are typing into your browser.