TrueNAS Scale fails to sync official catalog

[Spaun]

I have a fresh install of TrueNAS-SCALE-22.12.2 and i get this alert message:
CRITICAL
Failed to sync OFFICIAL catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/mnt/SG_EXOS_64TB/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: Cmd('git') failed due to: exit code(128) cmdline: git clone -v https://github.com/truenas/charts.git /mnt/SG_EXOS_64TB/ix-applications/catalogs/github_com_truenas_charts_git_master stderr: 'Cloning into '/mnt/SG_EXOS_64TB/ix-applications/catalogs/github_com_truenas_charts_git_master'... fatal: unable to access 'https://github.com/truenas/charts.git/': server certificate verification failed. CAfile: none CRLfile: none '​

- My truenas gets its IP from DHCP
- Nameserver and default gateway is set to the firewall IP(pfsense).
- I am able to ping google.com, truenas.com and github.com from the truenas shell with no issues.
- I am unable to retreive available applications from the applications manager.

All i have done after installation is to create a storage pool. Everything else is fresh.

For some reason truenas is unable to sync the catalog, but i have no issues pinging any dns records so it should be able to reach the internet.

I am new to truenas so please let me know if i may have done any rookie mistakes or if i have any necessary installation steps left to do. Please guide me to a similar thread if this problem has been solved before.

 

[Orangensaf1]

I have the same issue. I just did a fresh install of TrueNAS-SCALE-22.12.3.3 after doing a hardware swap. I uploaded my configuration file, and now I get the below error. Apps start and run fine, but the 'Available Applications' tab fails to load.

CRITICAL
Failed to sync TRUENAS catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/mnt/phoenix-apps/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: Cmd('git') failed due to: exit code(128) cmdline: git clone -v https://github.com/truenas/charts.git /mnt/phoenix-apps/ix-applications/catalogs/github_com_truenas_charts_git_master stderr: 'Cloning into '/mnt/phoenix-apps/ix-applications/catalogs/github_com_truenas_charts_git_master'...
fatal: unable to access 'https://github.com/truenas/charts.git/': server certificate verification failed. CAfile: none CRLfile: none '

 

[Orangensaf1]

Setting the BIOS clock to the correct date/time fixed this issue for me.

 

[fquintos]

I have a fresh install of TrueNAS-SCALE-22.12.2 and i get this alert message:​

CRITICAL​

Failed to sync OFFICIAL catalog: [EFAULT] Failed to clone 'https://github.com/truenas/charts.git' repository at '/mnt/SG_EXOS_64TB/ix-applications/catalogs/github_com_truenas_charts_git_master' destination: Cmd('git') failed due to: exit code(128) cmdline: git clone -v https://github.com/truenas/charts.git /mnt/SG_EXOS_64TB/ix-applications/catalogs/github_com_truenas_charts_git_master stderr: 'Cloning into '/mnt/SG_EXOS_64TB/ix-applications/catalogs/github_com_truenas_charts_git_master'... fatal: unable to access 'https://github.com/truenas/charts.git/': server certificate verification failed. CAfile: none CRLfile: none '​

- My truenas gets its IP from DHCP
- Nameserver and default gateway is set to the firewall IP(pfsense).
- I am able to ping google.com, truenas.com and github.com from the truenas shell with no issues.
- I am unable to retreive available applications from the applications manager.

All i have done after installation is to create a storage pool. Everything else is fresh.

For some reason truenas is unable to sync the catalog, but i have no issues pinging any dns records so it should be able to reach the internet.

I am new to truenas so please let me know if i may have done any rookie mistakes or if i have any necessary installation steps left to do. Please guide me to a similar thread if this problem has been solved before.

We're having the same problem. Have you already solved this problem?

 

[OnlyHardOfficial]

We're having the same problem. Have you already solved this problem?

Fortunately, TrueNAS is an incredible tool, but what's good about it! It also has some bad!
My TrueNAS has been down for ~1.5 months! As soon as I turn it on! This annoying error appears!