This is my first time dealing with a smart error. I did research the forum, and started to go through the process in the 'Hard Drive Troubleshooting Guide' My long self test completed in roughly 3 minutes instead of 521 minutes.
I do have a drive available that has been tested and burned in. The drive that is showing the error is still under warranty.
Do I need to simply go through the process and replace this drive, and send in the drive showing the error for replacement ? Or, is there a way to fix this error?
Thanks :)
Output of smartctl -a
Var/log/messages
I do have a drive available that has been tested and burned in. The drive that is showing the error is still under warranty.
Do I need to simply go through the process and replace this drive, and send in the drive showing the error for replacement ? Or, is there a way to fix this error?
Thanks :)
Output of smartctl -a
Code:
root@freenas:~ # smartctl -a /dev/ada2 smartctl 6.6 2017-11-05 r4594 [FreeBSD 11.1-STABLE amd64] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red Device Model: WDC WD40EFRX-68WT0N0 Serial Number: WD-WCC4E5SA5C92 LU WWN Device Id: 5 0014ee 20d93d112 Firmware Version: 82.00A82 User Capacity: 4,000,787,030,016 bytes [4.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Sun Nov 18 21:43:19 2018 CST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 121) The previous self-test completed having the read element of the test failed. Total time to complete Offline data collection: (52080) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 521) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x703d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 199 176 021 Pre-fail Always - 7016 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 30 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 085 085 000 Old_age Always - 11060 10 Spin_Retry_Count 0x0032 100 253 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 30 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 13 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 408 194 Temperature_Celsius 0x0022 123 116 000 Old_age Always - 29 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 2 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed: read failure 90% 11060 615976 # 2 Conveyance offline Completed: read failure 80% 11059 619664 # 3 Short offline Completed: read failure 60% 11059 615648 # 4 Short offline Completed: read failure 60% 11040 615976 # 5 Conveyance offline Completed without error 00% 10896 - # 6 Extended offline Completed without error 00% 10786 - # 7 Short offline Completed without error 00% 10704 - # 8 Short offline Completed without error 00% 10703 - # 9 Conveyance offline Completed without error 00% 10535 - #10 Short offline Completed without error 00% 10463 - #11 Extended offline Completed without error 00% 10377 - #12 Short offline Completed without error 00% 10295 - #13 Conveyance offline Completed without error 00% 10152 - #14 Extended offline Completed without error 00% 10041 - #15 Short offline Completed without error 00% 9960 - #16 Conveyance offline Completed without error 00% 9816 - #17 Short offline Completed without error 00% 9744 - #18 Extended offline Completed without error 00% 9658 - #19 Short offline Completed without error 00% 9576 - #20 Conveyance offline Completed without error 00% 9432 - #21 Extended offline Completed without error 00% 9322 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.
Var/log/messages
Code:
Nov 18 00:00:00 freenas syslog-ng[2207]: Configuration reload request received, reloading configuration; Nov 18 01:39:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 01:39:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 0 to 1 Nov 18 01:39:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 01:39:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 0 to 1 Nov 18 01:39:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 01:39:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 0 to 1 Nov 18 20:35:22 freenas smartd[3548]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 20:35:22 freenas smartd[3548]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 20:35:22 freenas smartd[3548]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:05:23 freenas smartd[3551]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:05:23 freenas smartd[3551]: Device: /dev/ada2, Self-Test Log error count increased from 1 to 3 Nov 18 21:05:23 freenas smartd[3551]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:05:23 freenas smartd[3551]: Device: /dev/ada2, Self-Test Log error count increased from 1 to 3 Nov 18 21:05:23 freenas smartd[3551]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:05:23 freenas smartd[3551]: Device: /dev/ada2, Self-Test Log error count increased from 1 to 3 Nov 18 21:09:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:09:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 1 to 3 Nov 18 21:09:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:09:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 1 to 3 Nov 18 21:09:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:09:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 1 to 3 Nov 18 21:39:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:39:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 3 to 4 Nov 18 21:39:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:39:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 3 to 4 Nov 18 21:39:43 freenas smartd[3343]: Device: /dev/ada2, previous self-test completed with error (read test element) Nov 18 21:39:43 freenas smartd[3343]: Device: /dev/ada2, Self-Test Log error count increased from 3 to 4