Plex server running but no UI screen

kristiyan17

Cadet
Joined
Oct 27, 2023
Messages
6
Hello I recently installed TrueNas just to host Plex on it, I had the usual problems with the installation but after I checked on forums and did the right settings for the initial start of the Jail and installation of plugin and everything worked, Now when the plugin is running I am trying to access it on the given url http://http://192.168.2.104:32400/web/index.html ( Also my truenas Ui is running on this 192.168.2.104 address, I'm not sure if that could be it ) and without the index.html and etc. butt none of them work ( I have my firewall disabled) I pretty much checked 20 posts here on forum with same things but none of them helped for me, Can someone give me a hand in sorting this out
(plugin settings)
1698402105245.png
1698402213523.png

IPv4 Address:
172.16.0.2/30
IPv6 Address:
N/A
Version:
1.32.6.7557
Plugin:
plexmediaserver
Release:
13.1-RELEASE
 

kristiyan17

Cadet
Joined
Oct 27, 2023
Messages
6
I wonder if this is something with the address, but I have other plugins that are using same address with different port and they work fine and nothing is excluded from firewall and This is what happens after I try to start the service in the shell as mentioned in other topics :
1698409833179.png
 

cdiddy

Dabbler
Joined
Oct 3, 2017
Messages
39
Just a couple things to get you started:

First - it sounds like your Truenas UI is on 192.168.2.104... you will not access plex on the same IP, the plugin runs in a jail, and a jail has its own IP address, think of it like a little mini or virtual computer assigned its own ip by your router... the correct url is http://<jail_IP_address>:32400/web/index.html

Second - Don't use the plugin, create a jail and use the command line to install plex using pkg. There are a dozen guides in these forums for that. My understanding is that the plugins feature of truenas core is being phased out and therefore not heavily supported. I say this only because i have read that you should not use plugins (on many other forum posts).

Edit: i just saw your last reply... i don't have any plugins running so i cannot confirm/deny that they would run on same IP as your host system, but that does not sound right to me. I can't tell you what is going on with "not running" <start service> "already running"... its almost like you have 2 different versions installed.... i would delete the jail and plugin, and start fresh, but that's because (a) i dont think the plugin is good and (b) I don't know how to troubleshoot what you are seeing with the multiple services with the same name...
what does the command
Code:
service -e
list?
 
Last edited:

kristiyan17

Cadet
Joined
Oct 27, 2023
Messages
6
Just a couple things to get you started:

First - it sounds like your Truenas UI is on 192.168.2.104... you will not access plex on the same IP, the plugin runs in a jail, and a jail has its own IP address, think of it like a little mini or virtual computer assigned its own ip by your router... the correct url is http://<jail_IP_address>:32400/web/index.html

Second - Don't use the plugin, create a jail and use the command line to install plex using pkg. There are a dozen guides in these forums for that. My understanding is that the plugins feature of truenas core is being phased out and therefore not heavily supported. I say this only because i have read that you should not use plugins (on many other forum posts).

Edit: i just saw your last reply... i don't have any plugins running so i cannot confirm/deny that they would run on same IP as your host system, but that does not sound right to me. I can't tell you what is going on with "not running" <start service> "already running"... its almost like you have 2 different versions installed.... i would delete the jail and plugin, and start fresh, but that's because (a) i dont think the plugin is good and (b) I don't know how to troubleshoot what you are seeing with the multiple services with the same name...
what does the command
Code:
service -e
list?
Cheers a lot for that answer man ! It worked out I created jail and installed plex by commands and put the IP outside the reserved IP's for truenas ( followed this guide : https://www.truenas.com/community/threads/tutorial-how-to-install-plex-in-a-freenas-11-2-jail.19412/ ) Thanks for leaving this reply really didn't think of this way, because another plugin somehow worked on that same Ip that truenas is on, just with different port
 
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