Can't start plugins

[shawly]

Hi,

I just wanted to install Emby and BTSync, but both won't start and I don't know why. This is the error message that appears right after installing a plugin:

Code:

Nov 17 15:21:06 Mond manage.py: [freeadmin.navtree:627] An error occurred while unserializing from https://192.168.0.100/plugins/emby/1/_s/treemenu: No JSON object could be decoded
Nov 17 15:32:10 Mond manage.py: [plugins.utils:92] Couldn't retrieve https://192.168.0.100/plugins/emby/1/_s/status: No JSON object could be decoded

I've read the problem lies within using HTTPS, but I've turned off HTTP>HTTPS Redirection and tried it over HTTP, but the same problem still persists and I can't find a solution..

FreeNAS 9.3 STABLE, everything is up to date, are there other information you need?
Running this on a Supermicro X10SL7-F, Intel Xeon E3-1245v3, 16GB RAM, if that is of any use to you.

 

[dlavigne]

Does a reboot fix it? It did in this case.

 

[shawly]

Hmm well, three days ago I tried it and I swear I rebooted, but after rsync is done copying my files, I'll do a reboot just in case..
Would be cool if this will fix it, but really awkward at the same time, haha.

 

[shawly]

Nope, didn't fix it.

 

[SweetAndLow]

Do you get the same error message now that you turn off HTTPS? Can you past your error again. I'm curious to see if the address or tried to use is HTTPS.

 

[shawly]

Nope same error:

Code:

Nov 18 12:38:55 Mond manage.py: [freeadmin.navtree:627] An error occurred while unserializing from http://192.168.0.100/plugins/btsync/1/_s/treemenu: No JSON object could be decoded
Nov 18 12:38:59 Mond manage.py: [plugins.utils:92] Couldn't retrieve http://192.168.0.100/plugins/btsync/1/_s/status: No JSON object could be decoded

 

[SweetAndLow]

Nope same error:

Code:

Nov 18 12:38:55 Mond manage.py: [freeadmin.navtree:627] An error occurred while unserializing from http://192.168.0.100/plugins/btsync/1/_s/treemenu: No JSON object could be decoded
Nov 18 12:38:59 Mond manage.py: [plugins.utils:92] Couldn't retrieve http://192.168.0.100/plugins/btsync/1/_s/status: No JSON object could be decoded

Actually it's a different error, turns out HTTPS isn't your problem. It's probably your network configuration. What does your jail configuration look like and your global network configuration?

 

[shawly]

Actually it's a different error, turns out HTTPS isn't your problem. It's probably your network configuration. What does your jail configuration look like and your global network configuration?

Uh no, it's the exact same error as before, I also mentioned in the first post, that turning off HTTPS didn't fix it^^
Didn't do anything to the jail config except enabling DHCP, same with the Network, DHCP enabled that's it. It's pretty much a fresh FreeNAS installation..

 

[SweetAndLow]

https://192.168.0.100/plugins/emby/1/_s/status: No JSON object could be decoded

vs

http://192.168.0.100/plugins/btsync/1/_s/status: No JSON object could be decoded

Different error! See the HTTPS vs the http. If you're going to argue with me and not provide the information asked for to help debug the problem I'm not helping. Good luck.

 

[shawly]

Different error! See the HTTPS vs the http. If you're going to argue with me and not provide the information asked for to help debug the problem I'm not helping. Good luck.

The first one was the emby plugin where I used HTTPS and the second one was BTSync without HTTPS, it's the same error "No JSON object could be decoded", no need to get cranky.
I also provided the information you asked for, so where is your problem?

Edit: So I figured out it was DHCP which was causing the problem, I don't know why yet, but setting a range manually, fixes the problem.