pkg upgrade broke plexmediaserver_plexpass , cannot get it back

delovelady

Dabbler
Joined
Nov 3, 2019
Messages
16
I am running FreeNAS-9.10.2-U6 (561f0d7a1), and on that my plex media server (plexpass) has been working flawlessly for a long time.

This week, I ran pkg upgrade, and it seems to have broken Plex. I have since run PMS_Update to try to resolve, but the server does not seem to start.

root@plex-nas1:/ # service plexmediaserver_plexpass restart
plexmediaserver_plexpass not running? (check /var/run/plex/plex.pid).
Starting plexmediaserver_plexpass.
root@plex-nas1:/ # service plexmediaserver_plexpass status
plexmediaserver_plexpass is not running.
root@plex-nas1:/ #

I have searched the system for logs, and the only recent things I see are:

root@plex-nas1:/ # find /usr -iname "plex*log" -mtime -1 -ls
576983 1967 -rw-r--r-- 1 plex plex 5243025 Nov 3 10:04 /usr/local/plexdata/Plex Media Server/Logs/Plex Media Server.2.log
532765 17 -rw-r--r-- 1 plex plex 2866 Nov 3 19:46 /usr/local/plexdata/Plex Media Server/Logs/Plex Tuner Service.log
516237 1967 -rw-r--r-- 1 plex plex 5243120 Nov 3 03:29 /usr/local/plexdata/Plex Media Server/Logs/Plex Media Server.3.log
516186 1967 -rw-r--r-- 1 plex plex 5242909 Nov 2 21:59 /usr/local/plexdata/Plex Media Server/Logs/Plex Media Server.4.log
577069 1967 -rw-r--r-- 1 plex plex 5242966 Nov 3 16:34 /usr/local/plexdata/Plex Media Server/Logs/Plex Media Server.1.log
577197 976 -rw-r--r-- 1 plex plex 2528074 Nov 3 19:46 /usr/local/plexdata/Plex Media Server/Logs/Plex Media Server.log

Looking through these, I don't see annything that seems useful. It's also notable that the most recent restart request (above) was issued after 22:00 system time, so these logs seem not to have information about that request and its failure.

The jail is running, I can ping it and I can ssh to it... but the media server eludes me.

Any help?
 

Jailer

Not strong, but bad
Joined
Sep 12, 2014
Messages
4,974
Are you running that command in the jail?
 

delovelady

Dabbler
Joined
Nov 3, 2019
Messages
16
Yes. nas1 is the FreeNAS hostname for the server, and plex-nas1 is the hostname for the jail.

Of course, if I try the command from outside the jail, the service is unrecognized...

dennis@nas1:/SSDs/home/dennis 11/04 05:31:19
> sudo service plexmediaserver_plexpass status
Password:
plexmediaserver_plexpass does not exist in /etc/rc.d or the local startup directories (/etc/ix.rc.d /usr/local/etc/rc.d)
dennis@nas1:/mnt/SSDs/home/dennis 11:04 05:31:28
 

delovelady

Dabbler
Joined
Nov 3, 2019
Messages
16
Frustrated, I just deleted the jail and reinstalled. Then I re-did the pain of building the libraries all over again. A pain, but it sort-of worked out.

I'll change my question... is there a way for me to put the library configurations onto a separate mount point so that if I have to reinstall again, I can simply point to that configuration/folder?
 

Spiceman

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Oct 4, 2017
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danb35

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