New to FreeNas freshly installed ver FreeNAS-11.2-U5 and the plugins menu wont load errors out!

[Learningotter]

Jumping into FreeNAS-11.2-U5 totally blind and I have no idea what's causing this error to display for accessing the plugins menu on the web interface.
I can't seem to find a solution on the manual or forums so I decided to post to see if you wonderful people can put me in the right direction
This is the error that displays whenever I try to access the plugins menu.

Current Build:
Physical Memory:
8096 MiB

Model:
Intel(R) Pentium(R) CPU G3258 @ 3.20GHz

Board:
MSI H81M-P33

 

[Redcoat]

Welcome to the forum!

Please copy and post in code tags (use the insert tab above, select code) the full text from the "more info" box shown in your screen shot.

 

[Learningotter]

Code:

Error: concurrent.futures.process._RemoteTraceback:
"""
Traceback (most recent call last):
  File "/usr/local/lib/python3.6/urllib/request.py", line 1318, in do_open
    encode_chunked=req.has_header('Transfer-encoding'))
  File "/usr/local/lib/python3.6/http/client.py", line 1239, in request
    self._send_request(method, url, body, headers, encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1285, in _send_request
    self.endheaders(body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1234, in endheaders
    self._send_output(message_body, encode_chunked=encode_chunked)
  File "/usr/local/lib/python3.6/http/client.py", line 1026, in _send_output
    self.send(msg)
  File "/usr/local/lib/python3.6/http/client.py", line 964, in send
    self.connect()
  File "/usr/local/lib/python3.6/http/client.py", line 1392, in connect
    super().connect()
  File "/usr/local/lib/python3.6/http/client.py", line 936, in connect
    (self.host,self.port), self.timeout, self.source_address)
  File "/usr/local/lib/python3.6/socket.py", line 704, in create_connection
    for res in getaddrinfo(host, port, 0, SOCK_STREAM):
  File "/usr/local/lib/python3.6/socket.py", line 745, in getaddrinfo
    for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno 8] hostname nor servname provided, or not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 643, in fetch_plugin_index
    self.__clone_repo(git_server, git_working_dir)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 1255, in __clone_repo
    porcelain.pull(destination, repo_url, errstream=devnull)
  File "/usr/local/lib/python3.6/site-packages/dulwich/porcelain.py", line 818, in pull
    path, r, progress=errstream.write, determine_wants=determine_wants)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 363, in fetch
    progress)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1398, in fetch_pack
    b"git-upload-pack", url)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1282, in _discover_references
    resp, read = self._http_request(url, headers, allow_compression=True)
  File "/usr/local/lib/python3.6/site-packages/dulwich/client.py", line 1261, in _http_request
    resp = self.opener.open(req)
  File "/usr/local/lib/python3.6/urllib/request.py", line 526, in open
    response = self._open(req, data)
  File "/usr/local/lib/python3.6/urllib/request.py", line 544, in _open
    '_open', req)
  File "/usr/local/lib/python3.6/urllib/request.py", line 504, in _call_chain
    result = func(*args)
  File "/usr/local/lib/python3.6/urllib/request.py", line 1361, in https_open
    context=self._context, check_hostname=self._check_hostname)
  File "/usr/local/lib/python3.6/urllib/request.py", line 1320, in do_open
    raise URLError(err)
urllib.error.URLError: <urlopen error [Errno 8] hostname nor servname provided, or not known>

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/concurrent/futures/process.py", line 175, in _process_worker
    r = call_item.fn(*call_item.args, **call_item.kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 133, in main_worker
    res = loop.run_until_complete(coro)
  File "/usr/local/lib/python3.6/asyncio/base_events.py", line 484, in run_until_complete
    return future.result()
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 93, in _run
    return await self._call(name, serviceobj, methodobj, params=args, job=job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 85, in _call
    return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/worker.py", line 85, in _call
    return methodobj(*params)
  File "/usr/local/lib/python3.6/site-packages/middlewared/schema.py", line 668, in nf
    return f(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/plugins/jail.py", line 540, in list_resource
    header=False)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/iocage.py", line 914, in fetch
    icon=True, official=official)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_plugin.py", line 650, in fetch_plugin_index
    _callback=self.callback)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_common.py", line 90, in logit
    _callback(content, exception)
  File "/usr/local/lib/python3.6/site-packages/iocage_lib/ioc_common.py", line 64, in callback
    raise callback_exception(message)
RuntimeError: <urlopen error [Errno 8] hostname nor servname provided, or not known>
"""

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 167, in call_method
    result = await self.middleware.call_method(self, message)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 1098, in call_method
    return await self._call(message['method'], serviceobj, methodobj, params, app=app, io_thread=False)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 1043, in _call
    return await self._call_worker(name, *args)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 1063, in _call_worker
    return await self.run_in_proc(main_worker, name, args, job)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 997, in run_in_proc
    return await self.run_in_executor(self.__procpool, method, *args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/middlewared/main.py", line 973, in run_in_executor
    return await loop.run_in_executor(pool, functools.partial(method, *args, **kwargs))
RuntimeError: <urlopen error [Errno 8] hostname nor servname provided, or not known>

 

[Redcoat]

Can you post the contents of the Network, Global Configuration page, please? My first impression is you have a networking issue.

Are you getting your FreeNAS IP by DHCP from your router?

 

[Learningotter]

Hopefully, this screenshot answers the question you asked. I set the Static IP on the first installation of Freenas so yes I think is it was DHCP from the router.

 

[danb35]

Try setting a nameserver--enter 1.1.1.1 in the "Nameserver 1" field.

 

[Learningotter]

Sadly no luck even after changing the nameserver to 1.1.1.1 I get the same error.

 

[Redcoat]

Please put your router's IP address in the IPv4 gateway field, then open Shell and ping 8.8.4.4. to see if you can ping out.

 

[Learningotter]

Ha Za! that worked so I didn't assign my ip4 gateway and ping to test the connection thanks a lot

 

[Redcoat]

Pinging out was not required, I just wanted you to confirm that you could indeed get out once the gateway was configured.

Glad it worked.

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